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Reviews

Average Ratings

4.1
Average based on 8 reviews.
  • Bill Carr has got the car for you!

    I had such a wonderful experience w Bill Carr at the Chrysler dealership. The young man was eager, willing to answer all of my questions, and read...


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    I had such a wonderful experience w Bill Carr at the Chrysler dealership. The young man was eager, willing to answer all of my questions, and ready to show me the greatest deal for me and my family. It is a very good feeling knowing that I have Shepard Chrysler's reliable staff in my corner. I was very pleased with my experience and will be letting everyone I know about Bill Carr's reliability and integrity. I will definitely be coming back!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Buy from Shepards, you will not regret that choice

    Purchased a brand new Jeep Wrangler Unlimited from Bill C. Jr. I would highly recommend Bill to anyone looking for a car and would highly recommen...

    Dealer Response

    Thank you for your kind remarks. We are glad you enjoyed your purchase experience.


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    Purchased a brand new Jeep Wrangler Unlimited from Bill C. Jr. I would highly recommend Bill to anyone looking for a car and would highly recommend Shepards. They were able to get me the exact car I wanted as fast as possible. Bill was fantastic to work with. Professional, knowledgeable and always helpful..before, during and after the sale.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind remarks. We are glad you enjoyed your purchase experience.


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  • Excellent sales and follow on support

    Purchased a brand new Jeep Wrangler Unlimited from Bill C. Jr. I would highly recommend Bill to anyone looking for a car and would highly recommen...


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    Purchased a brand new Jeep Wrangler Unlimited from Bill C. Jr. I would highly recommend Bill to anyone looking for a car and would highly recommend Shepards. They were able to get me the exact car I wanted as fast as possible. Bill was fantastic to work with. Professional, knowledgeable and always helpful..before, during and after the sale.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Honest Dealership

    Ii think this is one of the better dealerships I have dealt with. I like that they post their service prices on the wall and they have always answ...

    Dealer Response

    Thank you for your service business! We hope when the time comes we can provide the same great service in finding a new or pre-owned vehicle


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    Ii think this is one of the better dealerships I have dealt with. I like that they post their service prices on the wall and they have always answered every question patiently. I have not bought from them but have had my car serviced there for 3 years with no complaints.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your service business! We hope when the time comes we can provide the same great service in finding a new or pre-owned vehicle


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  • Shepard Chrysler Dodge-awesome buying experience!

    I had determined that if I was not respected or listened too, or if I felt that I I was being pushed into something, or the prices were inflated, ...

    Dealer Response

    Thank you we appreciate your business!!


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    I had determined that if I was not respected or listened too, or if I felt that I I was being pushed into something, or the prices were inflated, that I would walk out of the dealership. Bill immediately put me at ease and answered all of my questions, even if I repeated them. He was extremely helpful in walking me through the process. All in all, I definitely recommend coming to Shepard Chrysler Dodge for all your service and vehicle needs.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you we appreciate your business!!


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  • Great buying experience

    Had a great buying experience at Shepard Chrysler with Bill Carr Jr. I didn't know what I was looking for initially, and Bill made the buying proc...


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    Had a great buying experience at Shepard Chrysler with Bill Carr Jr. I didn't know what I was looking for initially, and Bill made the buying process extremely welcoming and easy. I will continue to do my business with him in the future, and I recommend him to anyone looking for a smooth, low pressure, and easy shopping experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Warning warning

    Everything is a "Major Problem" the car needed a few things taken care of before inspection...Phone calls to us started with you have a major prob...


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    Everything is a "Major Problem" the car needed a few things taken care of before inspection...Phone calls to us started with you have a major problem....turns out no we didn't..the wording is way off, seemed uninformed before calling the customer....Not willing to repair, just replace and at a high price...."major labor involved" ...we just said never mind and went elsewhere....

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service manager

    Since service manager retired was not impressed with new service manager. Had an attitude which was not very customer oriented. He needs a course ...


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    Since service manager retired was not impressed with new service manager. Had an attitude which was not very customer oriented. He needs a course in how to make customers feel welcome.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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