Motor Werks - Barrington Auto Mall

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Reviews

Average Ratings

4.7
883 lifetime reviews. Includes reviews from DealerRater.com
  • Great buying experience

    This is the first time over the last 40 years of buying cars that I actually enjoyed the process...why you ask? Because of the professional salesm...


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    This is the first time over the last 40 years of buying cars that I actually enjoyed the process...why you ask? Because of the professional salesmanship of Zach Sowinski...period! Zach is informative, patient, knowledgeable about Honda's products, courteous in every way, fun, appreciative of my time, and easy to reach on a short notice. I used Trucar to begin the shopping process and received an immediate and professional response from Kathryn Connor and a referral to Zach.....quick, seamless, and hassle free. I bought a 2016 Civic Coupe EX-L and it is all I expected and more....the Turbo is exhilarating, leather interior beautiful, and the Apple Carplay is awesome! Stop wasting your time at other dealers and talk to Zach!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought a few cars
    May 22, 2017

    We purchased two BMW's a few weeks ago. Agnes sold us both and went out of her way to please us. We will definitely be back for other cars in the...


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    We purchased two BMW's a few weeks ago. Agnes sold us both and went out of her way to please us. We will definitely be back for other cars in the future. Your company is very fortunate to have a saleswoman as talented as Agnes.

    Does recommend this dealer

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  • Putting the Customer at Ease
    May 22, 2017

    Tony was very helpful during my recent car lease experience. He explained clearly what questions I asked and made himself available for future qu...


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    Tony was very helpful during my recent car lease experience. He explained clearly what questions I asked and made himself available for future questions. That to me is goiung the extra mile, I will recommend him without question.

    Does recommend this dealer

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  • Easy and painless
    May 18, 2017

    Zach did a great job helping us find our new 2017 Honda Odyssey. He took to the time to listen to what we were looking for and did all he could to...

    Motor Werks Honda in Barrington

    Thank you for sharing your experience and the 5-star review! We are thrilled to hear about your experience with us and that Zach made your buying ...


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    Zach did a great job helping us find our new 2017 Honda Odyssey. He took to the time to listen to what we were looking for and did all he could to help us through the process. When the one we wanted wasn't on the lot he did all he could to track down the exact one we were looking for. At no time did we feel pressure to buy and he ensure the whole purchasing process was smooth and easy.

    Does recommend this dealer
    Motor Werks Honda in Barrington

    Thank you for sharing your experience and the 5-star review! We are thrilled to hear about your experience with us and that Zach made your buying experience one to remember. We wish you many happy miles in your Honda Odyssey. Welcome to the Circle.


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  • Honesty
    May 17, 2017

    I will say that the extra time Alex took with me was great. Four things that stuck out for me, was when Alex gave me the original window sticker p...

    Motor Werks INFINITI in Barrington

    Thank you for the 5-star review. We are so happy that our Motor Werks INFINITI team made your buying experience one to remember. Alex, Derek and N...


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    I will say that the extra time Alex took with me was great. Four things that stuck out for me, was when Alex gave me the original window sticker price sheet for the car. The second thing that stood out to me, was when Alex spent a lot of time explaining the car's features to me in great detail. Nina also was very thoughtful to call me to let me know that the first car I had been looking at was being sold as she was talking to me. I live about an hour away and she saved me and my wife a long drive. Moments before the photograph was taken Nina brought me a Starbucks mocha coffee. I had worked all night the night before, and I was looking for some caffeine for the drive home. Nina made that happen. The next day, Nina called me to make sure I made it home safely. Derek the finance manager was also great to work with. Derek was fun and easygoing. He made the time go by with just a lot of fun conversation. Alex, Nina and Derek are exemplary employees.

    Does recommend this dealer
    Motor Werks INFINITI in Barrington

    Thank you for the 5-star review. We are so happy that our Motor Werks INFINITI team made your buying experience one to remember. Alex, Derek and Nina strive to deliver an exceptional customer experience and we are thrilled that shine through. Welcome to the circle.


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  • Exceeded My Expectations
    May 16, 2017

    Rarely have I had a purchase exceed my expectations. Sean picked us up at the airport and we made it to the dealership in a timely fashion. All of...

    Motor Werks BMW in Barrington

    Thank you for the 5-star review. We are so happy that our BMW team provided an exceptional customer experience. We appreciate you taking the time...


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    Rarely have I had a purchase exceed my expectations. Sean picked us up at the airport and we made it to the dealership in a timely fashion. All of the staff including Andy, Sean and Ryan (finance) were fantastic. Ryan was straight forward with no attempts to upsell. Sean/Sahil spent considerable time ensuring that we knew how to use all of the features on the X6. We had a long drive back home and he called a couple of times to make sure all was well. A terrific car buying experience!!!

    Does recommend this dealer
    Motor Werks BMW in Barrington

    Thank you for the 5-star review. We are so happy that our BMW team provided an exceptional customer experience. We appreciate you taking the time to share your experience with the Motor Werks BMW team. Welcome to the Circle!


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  • Best vehicle purchase experience ever!
    May 16, 2017

    It was a great experience in purchasing the 2017 Honda Pilot. A.T. was really great to work with. He took his time to listen to what we needed an...

    Motor Werks Honda in Barrington

    Thank you for the 5-star review. We are so happy to hear about your experience with us and Atif. We are happy you had a positive memorable buying ...


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    It was a great experience in purchasing the 2017 Honda Pilot. A.T. was really great to work with. He took his time to listen to what we needed and explain everything we needed to know about the SUV. There was no pressure and very relaxing and enjoyable in the purchasing the vehicle. I would definitely come back to Motor Werks to purchase another vehicle when I'm in the market. Thanks A.T. for making the purchase stress free.

    Does recommend this dealer
    Motor Werks Honda in Barrington

    Thank you for the 5-star review. We are so happy to hear about your experience with us and Atif. We are happy you had a positive memorable buying experience. Welcome to the Circle.


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  • the way car shopping should always be
    May 13, 2017

    Motor Werks is the place to buy a car, the team of employees are always working to provide their customers with the best service, period. Motor We...

    Motor Werks BMW in Barrington

    Thank you for the 5-star review and sharing your experience with the Motor Werks BMW team. We are so happy that Michael, Harry, Brad and Chris mad...


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    Motor Werks is the place to buy a car, the team of employees are always working to provide their customers with the best service, period. Motor Werks and their employees are friendly and honest and the cars and their prices are very competitive. I purchased a BMW 428i the other day at Motor Werks, I had the GREATEST car buying experience of my life. From start to finish, every employee I encountered worked tirelessly to provide me the absolute BEST in customer service. Harry Gianos my client advisor worked to make my transmission from my Mercedes Benz to the BMW family seemless, he even drilled my front plate on for me! He answered any question I had and introduced me to the rest of the sales team. Harry truly made sure I was taken care of and that I was supremely satisfied. Mike Gargano and Chris Lima answered all my questions and continuously offered their support not only that day but for the entire time I owned my car. Brad Michelson was my "genius" he worked with me and answered all my questions about my car's "brain." Brad couldn't have been more helpful, he set everything up for me and even programmed my garage door. From the very moment I entered the dealership until the time I drove off the lot in my new car I felt like I was the only customer. Going forward I will only buy my cars from Motor Werks and I will highly recommend not only Motor Werks but specifically the team at BMW. THANK YOU!

    Does recommend this dealer
    Motor Werks BMW in Barrington

    Thank you for the 5-star review and sharing your experience with the Motor Werks BMW team. We are so happy that Michael, Harry, Brad and Chris made your buying experience one to remember. Welcome to the Circle.


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  • Extraordinary service
    May 12, 2017

    Chris was extremely supportive and patient with us. Our vehicle purchase experience was quite pleasant. He took the time to explain all the featur...

    Motor Werks BMW in Barrington

    Thank you for the 5-star review! We are so happy to hear about your experience with Chris and the team. Welcome to the Circle!


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    Chris was extremely supportive and patient with us. Our vehicle purchase experience was quite pleasant. He took the time to explain all the features on the car and the benefits of doing business with them without putting any kind of pressure to us. Highly recommended!

    Does recommend this dealer
    Motor Werks BMW in Barrington

    Thank you for the 5-star review! We are so happy to hear about your experience with Chris and the team. Welcome to the Circle!


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  • Great BMW 230i Buying Experience
    May 12, 2017

    The whole process was painless. No drama, no game playing - everything was straight forward in a pleasant and professional way. I chose this deal...

    Motor Werks BMW in Barrington

    Thanks for the 5-star review. We are so happy to hear about your experience with us. Welcome to the Circle.


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    The whole process was painless. No drama, no game playing - everything was straight forward in a pleasant and professional way. I chose this dealership because it had the ONLY 2 Series BMW to test drive in the whole area. I called and set up an appointment with Agnes. The car was ready to go and she was very knowledgeable and attentive. It was supposed to be a test drive only, but then Mr. Lima appeared on the scene and a deal was made. I traded in a 2013 Beetle and ordered a 230i from the factory. The wait was about 8 weeks, but the car has only the options I wanted and that great Valencia Orange color.

    Does recommend this dealer
    Motor Werks BMW in Barrington

    Thanks for the 5-star review. We are so happy to hear about your experience with us. Welcome to the Circle.


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