Heritage Ford

(4.8) 555 reviews

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4.8
555 lifetime reviews. Includes reviews of Heritage Ford from DealerRater.com
this dealer
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  • Great experience

    Negotiated via email and over the phone as a great distance from the dealership. They had what I wanted and more willing to work with me than local de

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    alerships Salesman Kevin was very helpful and listened.

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    Not Applicable
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    Not Applicable
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's wonderful to hear you had such a great experience working with Kevin at Heritage Ford. We appreciate you taking the time to post a review. Enjoy

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    your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group


  • Great Service - Personable and Professional

    Katie was welcoming, friendly, patient, and helpful. Trust is important when buying a car and Katie earned our trust. Katie, Chad, and Steve made th

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    e car buying experience easy. I have already referred a friend to Katie and Heritage Ford.

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    Does recommend this dealer

  • Great experience.

    Everything went great, from start to finish. Even after sale was complete, I added a request and it was satisfied. I was very happy with my salesman,

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    Charley. I would definitely consider Heritage again.

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    Does recommend this dealer

  • Oil Change and State Inspection

    Excellent customer service. Ryan fully explained additional repairs needed to pass the State Inspection. Rotors worn and rusted and brake pad replacem

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    ent. Additional work was still within the time he stated I would wait for the Oil Change and State Inspection.

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    Does recommend this dealer
    Came in for service or repair
    Heritage Ford

    Thank you for posting! It's nice to learn that Ryan did such a fantastic job with your service appointment. We appreciate your business. Nora Krom Cu

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    stomer Relations Specialist Heritage Automotive Group


  • Oil change

    We came in for an oil change. We delt with Katie smith. She was amazing. She knew our lives are crazy and fixed our battery terminals so it wasn't a p

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    roblem down the road. Meg

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    Does recommend this dealer
    Came in for service or repair
    Heritage Ford

    Meg, Glad to hear Katie made sure your visit went smoothly! We appreciate you taking the time to post. Thank you for choosing Heritage Ford. Nora Kro

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    m Customer Relations Specialist Heritage Automotive Group


  • Great Dealership and Service Center

    Bought my car from them last year- which was also a great experience. This time around went with the service center to get an oil change and state ins

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    pection done. The customer service team was the best I've ever seen. I left feeling happy, and satisfied. It may not sound like much, but being a young women this is the first place I've taken my car where the people have taken me seriously and respected me, the consumer. I was never made to feel dumb, or swindled into paying for additional services. The oil change took longer than expected, but the way the team took care of things was exceptional. Would recommend to anyone!

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    Does recommend this dealer
    Came in for service or repair
    Heritage Ford

    Corey, Thank you for your kind words about our sales and service teams! It's wonderful that they have both provided such excellent service. I apologiz

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    e your recent appointment ran long. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group


  • VT insp

    Heritage has been outstanding in their service . My appointments have been on time and the staff is courteous and caring. I was extremely satisfied wi

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    th the promptness and quality of work done on my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Heritage Ford

    Don, Thank you for posting. I'm glad to hear that you have received such excellent service from Shawn and the rest of our service team. We appreciate

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    your business! Nora Krom Customer Relations Specialist Heritage Automotive Group


  • Smooth

    In the past buying a new truck was like going to the dentist , these two were great both were very friendly and knowledgeable the entire process too

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    k less than an hour.

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    Does recommend this dealer
    Heritage Ford

    It's fantastic that Bill & Abby provided such an efficient purchasing experience! Thank you for sharing your thoughts. Enjoy your new truck! Nora Kro

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    m Customer Relations Specialist Heritage Automotive Group


  • Oil change

    Went for oil change and tire rotation on December 6. I was extremely satisfied with the promptness and quality of work done on my vehicle. I had a v

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    ery positive experience and would highly recommend your service to Others! Thank you so much, Phyllis Campbell

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    Does recommend this dealer
    Came in for service or repair
    Heritage Ford

    Phyllis, That is wonderful to hear! We appreciate you taking the time to post a review. Thank you for choosing Heritage Ford! Nora Krom Customer Rela

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    tions Specialist Heritage Automotive Group


  • I'm very happy with the service I received

    Heritage has been outstanding in their service . My appointments have been on time and the staff is courteous and caring. The Dave Sturgeon stays in c

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    ontact and tells me of current offers.

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    Does recommend this dealer
    Came in for service or repair
    Heritage Ford

    That's very nice to hear! We appreciate you writing a review. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage

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    Automotive Group


Heritage Ford
1600 Shelburne Rd South Burlington, VT 05403
New (802) 662-1294
Used (802) 662-1324
Service (802) 662-1306
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