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Goss Dodge Chrysler Ram Jeep

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (620 reviews)
2021 state dealer award
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2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Goss Dodge Chrysler Ram Jeep from DealerRater.

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Awesome experience. Cory Loudon was great.

I started out online looking for a used Ram. The website was great, easy to use with lots of info and pictures. I sent a message and was instantly contacted by Cory Loudon. On Saturday afternoon I told him what i wanted and how limited time i had to search. He sent me an online application for credit approval. Monday morning we talked on the phone and decided on the best truck I qualified for. I got dropped off at the dealership at 4:30 That day and by 5:15 I drove out with a beautiful 2012 Hemi Ram. Couldn't be happier. Thanks again Cory and the finance team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steven - It is great to hear that you're happy with the overall experience at our dealership! We will be sure to share your feedback with Cory and the rest of the team. Enjoy your new RAM, and thank you for taking the time to review us!

Customer Service with a capital C!!!

Customer Service with a capital C!!! First off I want to say a HUGE THANK YOU to all of Goss Dodge! You guys are all so great! This is my second time purchase / leasing a car from Steven LaClaire and I still vow that I will never buy another car from anyone else! I did shop around but no one could beat the price and quality of customer service. Steven did everything he could to stick within my budget and even go lower than what I had thought was possible. He treated me with the utmost respect and gave me his honest opinions even, if went against what I thought I ?needed?. He didn?t try to sell me the most expensive car I could qualify for. I felt like he really had my interest at heart unlike most greedy car salesman. When it came to the actual purchasing of the car it only took like 15 minutes! He was so organized and had everything nicely laid out and highlighted. He had an answer for every question and was extremely knowledgeable. I felt reassured and comfortable which to me is sooooo important. Being a 19 year old female going car shopping on her own you can bet I received the ?typical get her in and get her out because she is a young female who doesn?t know anything? treatment. Steven took his time with me and laughed at my jokes even though we both knew they weren't funny. He really went out of his way for me and he felt more like a mentor not a car salesman. He found the best fit for me and I couldn't have asked for anything more in my car. This was truly just another amazing experience at Goss Dodge and with Steven LaClaire and I am looking forward to my next car purchase. A Forever Loyal Customer, Emily Austin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Emily - THANK YOU for choosing Goss Dodge Chrysler and for taking the time to review us! Steven does a great job and we are so glad that you are happy with your purchase and that you felt like you were treated with respect. Enjoy your new vehicle!!!

Great Customer Service- perfect transaction!

We just bought a Dodge Journey and had an awesome/stress free experience at Goss Dodge Chrysler. We worked with Ben Trevail, and it was refreshing to work with someone who not only knew their job, but had top notch customer service. We couldn't have asked for a better experience! We would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi D&C - We are so glad to hear that you had a stress-free experience with Ben while purchasing your Dodge Journey! Thank you for taking the time to review us and for your recommendation. Enjoy your new vehicle!

Great team of people

This is my first car purchase from Goss Dodge Chrysler and was so pleased with the service I received that I would definitely recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Town & Country Lover - Thank you for choosing Goss Dodge Chrysler to purchase your Town & Country, and thank you for taking the time to review us! We love it when our customers recommend us to their friends. Enjoy your new van!

The only real place to buy a car.

We bought a 2014 Charger and we love it. We have bought four other vehicles from Steven LaClaire. He is so nice and friendly. We always get the greatest service and smiles from everyone when we go in. You can go into buying a vehicle knowing that you're not going to be ripped off. That's why we keep going back to Steven LaClaire at Goss Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John and Sandy - Thank you for your continued support and for the kind words about Steven LaClaire. Enjoy your new Charger!!! Smiles :)

Great Team.

Great experience all around. I have bought new or used vehicles from a number of dealerships and Goss has me coming back every time I'm in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ed - Thank you for your continued support and for taking the time to review our dealership!!! We are looking forward to seeing you again soon!

Great people to deal with

We currently purchased a 2005 Toyota Highlander from Paul Poltz at Goss Dodge. It was honestly one of the best experiences we've had yet at a dealership. He was extremely friendly, but not overpowering or too pushy. He worked with us to get us into our price range (under 10K), and never pushed us into something we couldn't afford or didn't care about. The whole process (test driving, paper work, waiting to hear back from banks, ect.) only took about 4 hours, some of which time we were able to go to dinner and shop while they took care of the paper work. This was so much more conveinient compared to the 6+ hours we've spent at subaru and toyota dealerships in the past. I would definitely recommend them to others looking for a good deal and easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lindsey, thank you for taking the time to review our dealership. We are so happy to hear that you were pleased with the process and that your experience with Paul was a positive one - enjoy your new Highlander!!!

Steven LaClaire, best sales person to deal with!

Thank you Steven LaClaire from Goss Dodge for making our truck buying experience the best ever... you go above and beyond... we appreciate it! What a down-to-earth, funny great guy to work with to buy our vehicle... Steven isn't going to sell you a car/truck that he wants too.... He's gonna sell you the vehicle that YOU want. Thanx Steven!!!! Best sales person ever. We wouldn't want to deal with anyone else - We love our Dodge Ram!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Juanita, Thank you so much for taking the time to review our dealership and for the kind words about Steven. We are so glad that you love your new Dodge Ram!!!

Our salesman Steve Laclaire was AWESOME!!

The whole process of leasing my new rig could not have been more wonderful. The salesman Steve laclaire listened to me when I said I didn't want any phone calls I just wanted to work out the details through emails first and his responses were super fast and he answered all my questions honestly and proposed a killer deal right off the bat so I came in to the dealership the next day. I ended up getting a even better deal after trading my Subaru WRX in and left the dealership in record time and had that warm fuzzy feeling that you usually don't end up feeling when you leave a dealership. Steve laclaire is AWESOME, a really genuinely great, funny guy and if anyone is reading this, ask for him if you decide you want a rig from this dealership although everyone there was really nice and appreciated that I was choosing them to do business with. I have to mention that I was emailing the ford, Toyota, and Chevy dealers at the same time and the reason I went with Goss Dodge was because of steve's fast responses and super personality and friendliness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Crystal - Thanks for choosing Goss Dodge Chrysler to lease your new "rig" and for coming all the way down from Johnson! Our team is laser focused on providing a timely, friendly and honest experience for our customers. Steven LaClaire is certainly an example of how we like to do business. Thanks for taking the time to review us!!!

Great people and cars

Second Chrysler 200 love this car and Steve Laclaire my salesman is awesome. I have followed him to Goss Dodge from another location because I am comfortable with him and he is great at the sales part quick and painless I like that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kim - Thanks so much for your business and for the kind words about Steven!!!