Rod Cook was extraordinary. We tried several cars, and he had each one ready for us immediately. He was friendly, patient, and no pressure. We would not... hesitate to recommend him to a friend.
Wife had a 10:00 appointment for an inspection which are free when purchasing a new car, When she arrived was told the appt. was for 9:00. She drove 52... miles and was told she could leave it or they would try to get her in. The service is terrible. On her last visit it took 4 hours for an oil change and checking a radio issue. Good luck if you use this dealership.
I have bought multiple cars from Walker Mazda and will continue to do so for as long as I own a Mazda or VW. I've also been making the drive from Burlington... for service on a regular basis. Today their service team went completely above and beyond. They were flexible and kind enough to fit my car in last minute on my drive home from CT so that I don't have to drive back to Barre in the upcoming winter storm for my state inspection/oil change. I'd highly recommend them for sales and service alike!
I had the unfortunate circumstance of having my car totaled. Rod found me a replacement and within 2 weeks was in a new car. He was the best to work... with.
I felt no pressure from the staff here. They were polite, knowledgeable, and respectful. I didn't feel like I was being played at this dealership. Very... happy with the car I bought!
Run as fast as you can. Do not stop , but run from anything to do with this dealership. They are unethical, untrustworthy and just horrible business people.... The service manager treats customers like they are an inanimate objects. Please do yourself a favor and do not go near this dealership..
These people went above and beyond anything that I hoped for. They even put new tires on my car just because I didnt like the ones that were on it! I got... an amazing deal on top of that, I couldnt say no! The people were amazing, friendly, polite, and not pushy at all! I would highly recommend them to anyone looking for a great and easy shopping experience.
Went to Walker after a bad experience at a different dealer. They treated me great . Worked with me to help me out with a price. Drove the car to me since... I live 45 min away. And at the end suprised me with brand new snow tires for free.
This dealership is awesome! I have purchased both my Mazdas from them and drive from Burlington to get services done there. The service team is always... friendly and helpful too. They just really care about their customers. For example, it was really rainy when my car was ready today and they kept it in the bay so I wouldn't get wet on my way out. It's the little things like that. Plus they have a great waiting area with a nice space to get work done and free WiFi.
The new facility is amazing, and my wife and I were treated very well. No pressure, and a very friendly environment. I would recommend to anyone.
Hey Sue and Terry, Thank you for your business and we appreciate your review as well. If you need anything don't hesitate to get in touch with ...us for any questions, comments or concerns. Make a great day! Thanks again, Jon Cassel