Capital City Imports Volkswagen Mazda

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 19, 2019

    Run as fast as you can. Do not stop , but run from anything to do with this dealership. They are unethical, untrustworthy and just horrible business people.... The service manager treats customers like they are an inanimate objects. Please do yourself a favor and do not go near this dealership..

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 13, 2018

    These people went above and beyond anything that I hoped for. They even put new tires on my car just because I didnt like the ones that were on it! I got... an amazing deal on top of that, I couldnt say no! The people were amazing, friendly, polite, and not pushy at all! I would highly recommend them to anyone looking for a great and easy shopping experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • December 28, 2016

    I have bought multiple cars from Walker Mazda and will continue to do so for as long as I own a Mazda or VW. I've also been making the drive from Burlington... for service on a regular basis. Today their service team went completely above and beyond. They were flexible and kind enough to fit my car in last minute on my drive home from CT so that I don't have to drive back to Barre in the upcoming winter storm for my state inspection/oil change. I'd highly recommend them for sales and service alike!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 22, 2018

    Went to Walker after a bad experience at a different dealer. They treated me great . Worked with me to help me out with a price. Drove the car to me since... I live 45 min away. And at the end suprised me with brand new snow tires for free.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 14, 2016

    This dealership is awesome! I have purchased both my Mazdas from them and drive from Burlington to get services done there. The service team is always... friendly and helpful too. They just really care about their customers. For example, it was really rainy when my car was ready today and they kept it in the bay so I wouldn't get wet on my way out. It's the little things like that. Plus they have a great waiting area with a nice space to get work done and free WiFi.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 23, 2015

    The new facility is amazing, and my wife and I were treated very well. No pressure, and a very friendly environment. I would recommend to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hey Sue and Terry, Thank you for your business and we appreciate your review as well. If you need anything don't hesitate to get in touch with ...us for any questions, comments or concerns. Make a great day! Thanks again, Jon Cassel

  • 5.0 out of 5
    February 14, 2015

    I bought my 2012 Jetta from Walkers. They treated me very well and were helpful after the sale also. I take my Jetta to Walkers for service, too. Everyone... is so friendly, I always feel welcome. The service department listens to my concerns and always fixes them. And the new building is awesome.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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