Napleton Autowerks Loves Park

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Reviews

Average Ratings

4.8
61 lifetime reviews.
  • New 2015 Jaguar XJL

    The folks at the dealership were very good to work with and responded quickly to all of my questions and handled the order extremely well. Look f...


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    The folks at the dealership were very good to work with and responded quickly to all of my questions and handled the order extremely well. Look forward to the next opportunity to work with them. A Satisfied Customer

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful service

    Napleton's has always taken great care of my vehicles! Cary is top notch...I appreciate his attention to detail and delivering what is promised.


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    Napleton's has always taken great care of my vehicles! Cary is top notch...I appreciate his attention to detail and delivering what is promised.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Customer Service !!!

    From start to finish everyone was extremely professional and knowledgeable. Every obstacle was overcome! Vanessa started us out with all the infor...


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    From start to finish everyone was extremely professional and knowledgeable. Every obstacle was overcome! Vanessa started us out with all the information and our sales consultant Ryan showed us everything. He was so patient with us! love our new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Love them!

    Casey, Vanessa, Nate were amazing. Love my new Accord. Will refer all my friends and family. Top Notch


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    Casey, Vanessa, Nate were amazing. Love my new Accord. Will refer all my friends and family. Top Notch

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • happy service customer

    I had my car in for service the service department doesn't excellent job Gary Terkelson is an excellent advisor the whole service department works...


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    I had my car in for service the service department doesn't excellent job Gary Terkelson is an excellent advisor the whole service department works very well together

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Unexpected and helped

    I came in on Saturday and my car had a bulb out and needed oil. The service advisor Ky came out and replaced the bulb himself and topped off my o...


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    I came in on Saturday and my car had a bulb out and needed oil. The service advisor Ky came out and replaced the bulb himself and topped off my oil. I was in and out in less than 10 minutes! Prompt and friendly service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great express service

    Had my car in for an oil change and they found my tire had a nail in it. Craig my advisor brought this to my attention. Without him I may have got...


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    Had my car in for an oil change and they found my tire had a nail in it. Craig my advisor brought this to my attention. Without him I may have gotten a flat tire . I was very thankful. Great job

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service Department!

    Great experience working with Craig in the service department. Also, met Cary the service manager, will be returning for service.


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    Great experience working with Craig in the service department. Also, met Cary the service manager, will be returning for service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service + New Car = A Great Day

    I have grown up in Hondas and when it was my turn to drive I was passed down a 2005 Odyssey. The car is still in great shape thanks to the service...


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    I have grown up in Hondas and when it was my turn to drive I was passed down a 2005 Odyssey. The car is still in great shape thanks to the service department. While getting it serviced I was looking to buy my own car. The service advisor, Cary Proper, not only helped me find a great affordable used car, but made sure it was repaired to the degree that it was safe for a college student to drive. He made buying a 16 year- old Acura actually fun and stress free. My car has run great for a long time now, and the repairs with the service advisors are quick and painless. I would definitely suggest visiting Napleton Auto Werks and asking for Cary Proper for any service needs you may have! I will always buy my future cars from Napleton Auto Werks!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great experience

    They always take care of my daughters accord! Cary in service is top notch!


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    They always take care of my daughters accord! Cary in service is top notch!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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