O'Neill's Chevrolet Buick

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Reviews

Average Ratings

5.0
78 lifetime reviews.
  • Exceptional Service

    A few days ago I stopped by to inquire about an 07' infiniti that they had listed on cars.com. I went in with the usual dealership feeling in my s...


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    A few days ago I stopped by to inquire about an 07' infiniti that they had listed on cars.com. I went in with the usual dealership feeling in my stomach and was not looking forward to the experience. However, Rich the sales guy was amazing. Low pressure, he didn't rush me, and he answered all my questions honestly. It was the best car buying experience of my life. Not to mention I was out of there in 30 minutes a few days later when I made the final purchase. Thanks guys for making my visit stress free!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    The service department at O'Neill's is professional and efficient. They keep customers informed throughout the service process and don't perform e...


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    The service department at O'Neill's is professional and efficient. They keep customers informed throughout the service process and don't perform extra services without a thorough consultation. The waiting area is clean and equipped with chairs that make laptop use easy. Very nice to be able to get work done while waiting.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer

    I have regular servicing at your dealer ship. I didn't pass emissions recently so I needed to get repairs to pass, and I plan to go tomorrow. Th...


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    I have regular servicing at your dealer ship. I didn't pass emissions recently so I needed to get repairs to pass, and I plan to go tomorrow. The service department reviewed the issues that needed addressing to fix the problem.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Low tire pressure indicator

    low tire pressure indicator still showed low pressure after owner used air pump. Dealer checked all tires and reset the indicator in less than 30 ...


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    low tire pressure indicator still showed low pressure after owner used air pump. Dealer checked all tires and reset the indicator in less than 30 minutes with no charge.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Survey on service

    I have no issues bringing in my car for service; friendly and clean dealership. I deal with the same workers each time; Ray - service consult & Co...


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    I have no issues bringing in my car for service; friendly and clean dealership. I deal with the same workers each time; Ray - service consult & Cory - mechanic. Pleased with their services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Customer Service

    The staff was very friendly and accommodating. My questions were answered. The test drive went well. My shortcomings made it a hard to adjust to...


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    The staff was very friendly and accommodating. My questions were answered. The test drive went well. My shortcomings made it a hard to adjust to all the features. I'm still working on the app and manual to understand my vehicle. I read the manual to discover there is a 500 mile break in period. A simulated unit would be helpful to learn about the features. There is no blame,that's just the way things are at this time. Overall things went well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Consistently great service!

    Ray and the service department are the best. They are always on time and on budget.


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    Ray and the service department are the best. They are always on time and on budget.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Car Buying Experience

    We started negotiations over the phone in up state NY then drove to Avon, CT to finish our transaction. We were worried once we arrived there wou...


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    We started negotiations over the phone in up state NY then drove to Avon, CT to finish our transaction. We were worried once we arrived there would be some kind of "catch". We were pleasantly surprised when the transaction was in fact easy and straightforward. Everyone at the dealership was incredibly friendly and accommodating. Knowing we had a distance to drive home, they even treated us to lunch as we were waiting for our new car. We have bought and sold many cars. This was the best car buying experience that we've had at a dealership! Andy and MaryAnn Fischler

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2009 Silverado Service

    personnel are always helpful and courteous. Ray in service is always accommodating and a pleasure to deal with


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    personnel are always helpful and courteous. Ray in service is always accommodating and a pleasure to deal with

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Always great service!

    Everyone in the service department is nice and very helpful. But as a woman, I like working with Kiley. It's great to see a young woman in the a...


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    Everyone in the service department is nice and very helpful. But as a woman, I like working with Kiley. It's great to see a young woman in the automotive business!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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