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Reviews

Average Ratings

4.9
177 lifetime reviews.
  • First rate experience

    The new Passat that we purchased from Langan VW is the third new car we have bought from this dealership. We keep giving Langan our patronage beca...


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    The new Passat that we purchased from Langan VW is the third new car we have bought from this dealership. We keep giving Langan our patronage because they keep giving us top notch service before during and, most importantly, after each purchase. They are friendly, knowledgeable, and efficient. Any issues that arise are dealt with in a prompt and reasonable manner. I do not think a potential buyer could expect more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My 2015 VW Passat TDI

    Went to look at a leftover 2015 VW Passat Tdi as was comparison shopping with my 2 local VW Dealers and went to Gene Langan VW in Glastonbury,CT w...


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    Went to look at a leftover 2015 VW Passat Tdi as was comparison shopping with my 2 local VW Dealers and went to Gene Langan VW in Glastonbury,CT which is 40 miles away from my house on a hunch and when I arrived at dealership I was pleasantly surprised by finding exactly what I was looking for as the car was available.From checking out vehicle,determining my trade in value and getting vehicle prepared ,paperwork and taking delivery of new vehicle was a very pleasant and smooth transition.I guess the old saying 'Sometimes you have to go out of the way to get a good deal ' is true as I am totally satisfied with care and detail of my experience with Gene Langan VW.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best VW Dealership!!!

    The salesmen were not Pushy at all! They were patient and very knowledgeable, very helpful!! Drove several car models and decided on new because...


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    The salesmen were not Pushy at all! They were patient and very knowledgeable, very helpful!! Drove several car models and decided on new because I'd Great prices and VW incentives. --picking up the car was a Fun process- it's done at a nearby location full of vintage cars and comfy seating- staff walk you through every aspect of your new nicely detailed car. --repairs on my prior VW were done here. Service dept. is friendly and Knowledgeable. Repairs were done timely and well!! ---Waiting area is incredible - several areas, kid area, work area, Tv, desks, artwork, coffee, ice cream etc. Overall Terrific buying experience and nice facility, excellent staff, free loaners, conveniently Located!! Buy your VW here!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Engine service

    Assistant manager needs customer service classes. After being done with my vehicle being serviced he just handed me paperwork and turned around an...


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    Assistant manager needs customer service classes. After being done with my vehicle being serviced he just handed me paperwork and turned around and walked away without summarizing what's been serviced and completed to my vehicle. He stated it's all done free of charge. It's not how to treat a customer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Langan Hands Down!

    This is the fourth car we've purchased or leased through Langan - and as always, the sales, finance and service staff have been more than helpful,...


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    This is the fourth car we've purchased or leased through Langan - and as always, the sales, finance and service staff have been more than helpful, making the process so easy. I highly recommend Langan VW of Glastonbury -

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car times 2

    In November we made an appointment with Bob Johnson, and after test driving a couple of different models, we leased a 2017 Jetta SEL for my wife. ...


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    In November we made an appointment with Bob Johnson, and after test driving a couple of different models, we leased a 2017 Jetta SEL for my wife. I went back in February when I noticed on their web page a GTI in a color I liked. I called Bob, made an appointment, drove the car, put a deposit on it and signed the papers. Sales, Service, Business and Delivery experiences are excellent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • VW langan Glastonbury experience

    Great, friendly and helpful people. A great experience


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    Great, friendly and helpful people. A great experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Langan VW Glastonbury

    We've purchased several VW's from Langan and continue to return because of their top notch sales and service. We recently purchased a 2017 Passat...


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    We've purchased several VW's from Langan and continue to return because of their top notch sales and service. We recently purchased a 2017 Passat and the process was quick and easy. The delivery center is excellent and the team did a great job reviewing the features of the car with us. This is an excellent dealership to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New GTI

    I just picked up a new GTI. The process was quick and easy, great price, and our salesman (Frank B) was a pleasure to work with.


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    I just picked up a new GTI. The process was quick and easy, great price, and our salesman (Frank B) was a pleasure to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience buying new Jetta!

    Our sales representative, Dan A., was very accommodating and made sure we got the best deal available to us. He told us about additional discount...


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    Our sales representative, Dan A., was very accommodating and made sure we got the best deal available to us. He told us about additional discounts that we were not aware of! When we picked up the car, Gene Jr. gave me a "tutorial" of all the features of our new 2016 Jetta, while my husband enjoyed a beer in the VW museum!. He was very thorough and we did not feel rushed. We were very impressed with the professionalism of the entire staff at Langan VW and would highly recommend them to anyone looking for a new Volkswagen.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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