Reviews

Average Ratings

4.9
174 lifetime reviews.
  • Buying a new TLX

    This is the second Acura I have bought from this dealer and was happy to find out they are still a very fine dealership to work with. The process ...

    Dealer Response

    We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that we...


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    This is the second Acura I have bought from this dealer and was happy to find out they are still a very fine dealership to work with. The process of buying could not have gone any smoother

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that we could meet your needs. At Acura of Berlin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Tony Braglia| General Manager | Bragliat@executiveag.com


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  • Service was outstanding and prompt.

    Keith was excellent to work with and kept in constant communications as the multiple problems with my old Acura were identified and addressed. It...


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    Keith was excellent to work with and kept in constant communications as the multiple problems with my old Acura were identified and addressed. It's like a new car! When it's time for a new Acura, will definitely buy from from Acura of Berlin. Denise Heinrich

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Acura of Berlin: Great experience

    Daniel was extremely friendly and informative. As a first time buyer I did not feel pressured or like I had to haggle. He had knowledge not only o...


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    Daniel was extremely friendly and informative. As a first time buyer I did not feel pressured or like I had to haggle. He had knowledge not only of Acura but some other makes as well. Which made it easy to compare other options I had in mind. Daniel also answered all of my questions and got me into my perfect car. I had an amazing experience coming from further away it was worth the trip!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchased a used 2017 Huyndai Tuscan

    Had the best experience working with these folks, for my purchase. Howard my sales person right through to Tony B the manager and finance guys it...


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    Had the best experience working with these folks, for my purchase. Howard my sales person right through to Tony B the manager and finance guys it was a smooth and stress free sale! I will certainly put Acura of Berlin at the top on my list for any future purchases and would definitely recommend them

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Accra of Berlin made my experience very good one

    Everyone at Accra a Berlin wasVery knowledgeable and helpful. My sales person Daniel was excellent

    Dealer Response

    Thank you for the 5-stars, Jackie! We are glad to hear Daniel made the experience easy and hassle-free. Please come back to see us again anytime!


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    Everyone at Accra a Berlin wasVery knowledgeable and helpful. My sales person Daniel was excellent

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-stars, Jackie! We are glad to hear Daniel made the experience easy and hassle-free. Please come back to see us again anytime!


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  • 5 Star Service

    There is no other place I would bring my Acura to be serviced. The Service Department is fantastic. Keith Davis is the ultimate professional and ...

    Dealer Response

    Joe, thank you for the excellent review of our service department! Please come back to see us soon.


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    There is no other place I would bring my Acura to be serviced. The Service Department is fantastic. Keith Davis is the ultimate professional and truest cares about his customers and their needs. Great service technicians and a beautiful new facility!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Joe, thank you for the excellent review of our service department! Please come back to see us soon.


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  • Wonderful experience!

    This was my first experience with Acura and it was wonderful! Tiffany Haynes was professional and the entire experience was smooth and quick! Tiff...


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    This was my first experience with Acura and it was wonderful! Tiffany Haynes was professional and the entire experience was smooth and quick! Tiffany is so personable and might I add that she is VERY GOOD at what she does! :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy w/ my 2014 Honda Pilot from Acura of Berlin!

    Larissa, Geno and the team at Acura of Berlin were so incredible in helping me purchase my 2014 Honda Pilot. I shopped around a lot for this purch...

    Dealer Response

    Hello, Congrats on your new vehicle! We appreciate your business and look forward to assisting you with any sales or service needs in the future. ...


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    Larissa, Geno and the team at Acura of Berlin were so incredible in helping me purchase my 2014 Honda Pilot. I shopped around a lot for this purchase and had several options of where to buy, but it was the exceptional service they provided that made me want to buy from them! I always felt valued as a customer, never felt pressured or bullied into anything -- I felt every step of the way like they valued my patronage and that they were willing to go the extra mile and work as hard as possible to get me a great deal on a new vehicle. I have three kids who will be driving age in the next 5-7 years, and we wouldn't hesitate to return to Acura of Berlin. Highly recommended! Thank you Larissa, Geno and team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, Congrats on your new vehicle! We appreciate your business and look forward to assisting you with any sales or service needs in the future. Best, Tony Braglia, General Manager


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  • Service

    Great experience and customer service was perfect !!

    Dealer Response

    Hi Geraldo, Congrats on your new vehicle! We appreciate your business and look forward to assisting you with any sales or service needs in the fut...


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    Great experience and customer service was perfect !!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Geraldo, Congrats on your new vehicle! We appreciate your business and look forward to assisting you with any sales or service needs in the future. Best, Tony Braglia, General Manager


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  • Getty made this a pleasurable experience

    I am very thankful for the service received at Acura and Berlin. Gerry and the manager Ludney were knowledgeable, patient and did everything to en...

    Dealer Response

    Hi Selest, Congrats on your new vehicle! We appreciate your business and look forward to assisting you with any sales or service needs in the futu...


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    I am very thankful for the service received at Acura and Berlin. Gerry and the manager Ludney were knowledgeable, patient and did everything to ensure that I got the vehicle I wanted...at the price that I was able to afford. At no time were they pushy or dishonest. Thanks for making this a wonderful experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Selest, Congrats on your new vehicle! We appreciate your business and look forward to assisting you with any sales or service needs in the future. Best, Tony Braglia, General Manager


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