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Reviews

Average Ratings

4.9
106 lifetime reviews.
  • Outstanding service, on a Sunday even...

    Dom was a great salesperson! He talked about our financing options, trade-in possibilities, the features on the cars we were interested in, and pr...

    Dealer Response

    Thank you Karen and Miguel! We love to hear from our happy customers! Dom and Jon are here to help you with anything you may need in the future.


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    Dom was a great salesperson! He talked about our financing options, trade-in possibilities, the features on the cars we were interested in, and provided us with a test drive. Jonathan was also awesome; kudos to Crowley VW for having such professionals on their team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Karen and Miguel! We love to hear from our happy customers! Dom and Jon are here to help you with anything you may need in the future.


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  • barbaara

    IT WAS EXCEPTIONAL AS USUAL. I CAME IN TO MAKE AN APPOINTMENT AND SINCE I WAS HAVING A PROBLEM WITH MY BRAKES THEY TOOK MY CAR IN FOR REPAIRS. I T...


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    IT WAS EXCEPTIONAL AS USUAL. I CAME IN TO MAKE AN APPOINTMENT AND SINCE I WAS HAVING A PROBLEM WITH MY BRAKES THEY TOOK MY CAR IN FOR REPAIRS. I TOLD THEM I HAVE AN APPOINTMENT AT 1:00 PM (IARRIVED AT THE DEALERS AT ABOUT 9:15) THEY SAID THEY WILL HAVE 2 MECHANICS WORKING ON MY CAR AND THEY WILL BE FINISHED BY 11:30. THEY DIDN'T WANT ME TO DRIVE WITH UNSAFE BRAKES. THEY CHECKED THE CAR AND FIXED ALSO OTHER PROBLEMS. AS ALWAYS, CROWLEY COMES THRU WITH FLYING COLORS. ALL PERSONNEL ARE COURTEOUS. FRIENDLY AND THERE TO MAKE YOU AS COMFORTABLE WHILE WAITING FOR YOUR CAR. I ALWAYS RECOMMEND TO MY FRIENDS TO GO AND BUY AT CROWLEYS. YOU ARE TREATED THERE AS FRIEND AND FAMILY.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • service

    a little pricey, but great experience overall. would go there again.


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    a little pricey, but great experience overall. would go there again.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Over All

    Best Service and super friendly, wouldn't take my car to anyone else.


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    Best Service and super friendly, wouldn't take my car to anyone else.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Crowley Volkswagen,Inc.

    Looking for a Honda/VW with a hatchback, I casually walked into Crowley's after the movies, one night.The engine on my '06 Honda had a cracked blo...


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    Looking for a Honda/VW with a hatchback, I casually walked into Crowley's after the movies, one night.The engine on my '06 Honda had a cracked block and the logical thing to do, was to look for a new car. There on the lot, sat MY NEW CAR, a 2012 Fit, with 28,000 miles on it . I had been lusting after the Fit since I read about it eleven years ago. They weren't available at that time, and I bought a Honda 2006 instead. This was a no-brainer and I immediately put a down payment on it to secure it. Ralph was my salesman and I have nothing but the highest praise for his handling of the whole deal. The car did not have an owners manual and I bugged him to get one for me and he did! I love the Fit!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 10,000 mile service

    We recently brought our VW Passat to Crowley VW in Plainville, CT for the 10,000 mile service which include an oil change and tire rotation. The e...


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    We recently brought our VW Passat to Crowley VW in Plainville, CT for the 10,000 mile service which include an oil change and tire rotation. The experience could not have been better. Everyone was friendly and professional and we were pleasantly surprised by the included car wash when the service was complete. I would definitely recommend Crowley for this service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2013 VW service

    I was very pleased with the service. Betty at the service desk is a wonderful addition to the Crowley. She explained everything that would be ha...


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    I was very pleased with the service. Betty at the service desk is a wonderful addition to the Crowley. She explained everything that would be happening to my car. Great Employee!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • They go all out for everyone & every car!

    VW service is tops! Even though we have our VW's serviced there, we also bring our other vehicles there as well. They are always willing and abl...


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    VW service is tops! Even though we have our VW's serviced there, we also bring our other vehicles there as well. They are always willing and able to help, and their receivers in the front office, their driver, Jerry, and the cashier are so friendly and accommodating. As a matter of fact, just last Thursday I discovered a leak in my tire (non-vw car!), and called Millie at the service desk. She told me to bring the car right down. They put it up on the lift and diagnosed the problem within 40 minutes. They didn't have the tire in stock but went out to get it and had it fixed that afternoon. They arranged drivers for me to and from my home while they fixed it. This type of service is unbeatable. We bring all of our cars their for service, VW's and other makes.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent attention to detail

    Very helpful staff. Recommended the most cost effective way to save money on service. I am very please with my VW and glad I purchased it from Cro...


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    Very helpful staff. Recommended the most cost effective way to save money on service. I am very please with my VW and glad I purchased it from Crowley

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 80,000 mile service

    I was very happy with the service and with my customer rep. I have been going to Crowley's for 20 years and never had a complaint.


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    I was very happy with the service and with my customer rep. I have been going to Crowley's for 20 years and never had a complaint.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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