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Reviews

4.8
392 lifetime reviews. Includes reviews of Family Ford Enfield from DealerRater.com
  • Oil change, tire rotation
    April 20, 2017

    Went in for oil change. Service people ( Mr. Ken Brown) very friendly. Wait was not long at all. Waiting room is neat and quiet. Oh yes, there is ...


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    Went in for oil change. Service people ( Mr. Ken Brown) very friendly. Wait was not long at all. Waiting room is neat and quiet. Oh yes, there is WIFI. THANK YOU.

    Does recommend this dealer
    Came in for service or repair

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  • Lug nut problems
    April 19, 2017

    My only complaint is I faithfully have my car serviced every 5000 miles at family ford, which includes rotating the tires. Last year I had to purc...


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    My only complaint is I faithfully have my car serviced every 5000 miles at family ford, which includes rotating the tires. Last year I had to purchase 3 new lug nuts at $8.00 each due to the galv. coating on the nuts cracking. This service period I was advised that I should get all 20 lug nuts replaced due to the same problem. Financially I cannot afford an additional $200.00 for new lug nuts every service period. Was told that I may have a problem should I get a flat tire and lug nuts cannot be removed because of this problem. Because of this add"l cost, I told service rep. to put the old lug nuts back on. Being a long time Ford owner I do not think that I should be responsible for a defect in Ford's design. Would appreciate a reply regarding this situation.

    Does recommend this dealer
    Came in for service or repair

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  • Awesome!
    April 14, 2017

    We had exceptional service? Great communication! Good trade in value! Was able to buy car in one day! Very, very happy with the enitre experience!


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    We had exceptional service? Great communication! Good trade in value! Was able to buy car in one day! Very, very happy with the enitre experience!

    Does recommend this dealer

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Dealer on Cars.com since September 2016