[{"id":215379,"firstName":"Steve","lastName":"Archambault","titleText":"Service Manager","shortBioText":"","emailTxt":"sd2106@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/7c5341c3-91c3-4dcc-81ff-698245b79a18.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":210894,"firstName":"Gary","lastName":"Craven","titleText":"Sales Consultant","shortBioText":"","emailTxt":"gcraven@familyfordinc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/9e924b14-71b1-4989-a59b-8501062461e4.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":210890,"firstName":"Alicia","lastName":"Riley","titleText":"Sales Consultant","shortBioText":"","emailTxt":"ariley@familyfordinc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/add2c34f-6c4d-4925-8d75-9ce973f638b6.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":210895,"firstName":"Walter","lastName":"Drenzek","titleText":"Sales Consultant","shortBioText":"","emailTxt":"wdrenzek@familyfordinc.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/beea59e3-a35f-4646-a499-801cd45a3e8b.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":210893,"personPtyId":40173455,"firstName":"Greg","lastName":"Larouche","titleText":"Internet Sales Manager","shortBioText":"","emailTxt":"glarouche@familyfordinc.com","combinedEmpAvgRatingNbr":4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/d90a3aa9-d3f4-4b13-a354-823000353e23.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":208852,"personPtyId":40173927,"firstName":"Mike","lastName":"Moriarty","titleText":"General Manager","shortBioText":"","emailTxt":"mmoriarty@familyfordinc.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/6b2e5727-3b7e-46a9-859c-6d34a9e24f4a.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":210892,"firstName":"Ray","lastName":"Corriveau","titleText":"Sales Consultant","shortBioText":"","emailTxt":"rcorriveau@familyfordinc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/41d32ac0-bd6c-4ac7-88f9-eb7dfbcb9bb4.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":210903,"firstName":"Jorge","lastName":"Suarez","titleText":"Sales Consultant","shortBioText":"","emailTxt":"jorgesuarez320@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/686b3adc-a6a3-489d-9c59-488e7659d736.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":304585,"firstName":"Stev","lastName":"Testoni","titleText":"Sales Consultant","shortBioText":"Steve is a life long resident of Enfield and prides himself in helping his many friends in the area with their automotive needs. He is know for his great personality and willingness to go the extra mile for all of his customers.","emailTxt":"stestoni@familyfordinc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":210897,"firstName":"Owen","lastName":"Dilley","titleText":"Sales Consultant","shortBioText":"","emailTxt":"rodilley@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/richard-bouchard/04f14ca7-15db-471e-9ff3-7d4699f4abf1.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":213656,"firstName":"Roger","lastName":"Brown","titleText":"Sales Manager","emailTxt":"rbrown@familyfordinc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/e62b435da832.jpg","drDealerId":27846,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Family Ford Enfield

Reviews

4.8 out of 5 4.8
522 lifetime reviews. Includes reviews of Family Ford Enfield from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 6, 2018

    Great staff in your servcie department. Very accomodating and professional.

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    Does recommend this dealer
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  • 5.0 out of 5
    October 4, 2018

    had work done , did repairs in a timely fashion . everything seems to be ok!

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  • 5.0 out of 5
    October 3, 2018

    Went to Family Ford for the first time and worked with Gary Craven to get an SUV we loved with a lease after trade. No pressure, so helpful and worked... with me to get all the features I really wanted in a model/price range I could afford! Gary and his team were so friendly, straight-forward and down-to-earth. Every single thing was taken care of before I drove off - no hassle whatsoever! I Can not speak highly enough of the great service and how comfortable we felt. We already know we will be long-term customers!

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    Worked with:
    Gary Craven

    Sales Consultant

    (5.0) 17 reviews

    Mike Moriarty

    General Manager

    NOT RATED

  • 5.0 out of 5
    October 2, 2018

    I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time.

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    Worked with:
    Alicia Riley

    Sales Consultant

    (5.0) 14 reviews

  • 3.6 out of 5
    October 2, 2018

    parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford

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  • 5.0 out of 5
    September 20, 2018

    Family ford of Enfield custumer service is the best. They are respectful, helpful and accomodating.

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  • 5.0 out of 5
    September 20, 2018

    Always very good service getting in and out in a timely manor

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  • 5.0 out of 5
    September 19, 2018

    GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPERIENCE... AND CAR WAS CLEAN WHEN WORK WAS DONE

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    Came in for service or repair
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  • 4.2 out of 5
    September 15, 2018

    When my car had issues after buying it preowned I brought it to the closest Ford Dealer. I???m glad Family Ford was that dealer. They took care of my issues... and communicated with me throughout the process. My vehicles has never run better. They even covered a TSB initially & typically a service associated with a fee.

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    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Craven

    Sales Consultant

    (5.0) 17 reviews

  • 5.0 out of 5
    September 14, 2018

    Great customer service. Agnes answered my questions and confirmed my oil change price when I dropped off my car. Picking up my car was simple and easy.

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    Came in for service or repair
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