Family Ford Enfield

(4.8) 447 reviews

Call This Dealer

New Used

Reviews

Average Ratings

4.8
447 lifetime reviews. Includes reviews of Family Ford Enfield from DealerRater.com
this dealer
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Review

    Something happened to the transmission on my 2015 F-150 while driving. I got it to the repair shop and they took it right away, and gave me a replacem...ent car until my truck was finished. Two days later it was ready. Great service department

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • satasfied customer

    Ken was very helpful and even setup towing my truck there.The service was also very fast. I had my truck back the next day.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Service review

    They are the very best in what they do I have bought 3 vehicles from them a will by 2 or3 more in the near future

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • service review

    work discussed was done and completed in reasonable amount of time Would choose them to service vehicle again

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • service done on my 2005ranger

    service was done in a timely fashion, had to wait for parts so they gave me a veicle to use very helpful .

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Recent service on my 2012 F150

    I recently founf fluid in my driveway and was concerned it might be an oil leak. I contacted Service dept and the told me to bring it in next day. The...y called and told me my upper radiator hose was bad. They also estimated $260 to repair it. That seemed pretty expensive to me. But the outside temps were running near zero degrees. They did the repair immediately and topped off my antifreeze. And now I'm back in business. The service dept was very professional and quick. I even arrived after service dept closed and the service rep was just leaving for the night. She stay a few minutes longer on her time to process my payment. I'm grateful for that as the next day a blizzard hit!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Trouble was diagagnosed and fixed in less than 3 hours

    Very professional and well trained personal who explained the trouble my Escape was having and approximate time to repair and replace needed parts for... 100% fix.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Defective syncing unit

    Good customer service very professional and pleasant to work with very concerned on customer well being and inconvenience wile services were being per...formed a++ rating

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Mr. Keith Boccaccio

    Everything was great! Oil change was quick. Waiting room was good.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Routine maintenance on my 2014 Mustang convertible

    Overall excellent, courteous and professional service at a fair price.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

Family Ford Enfield
65 Hazard Ave Enfield, CT 06082
New (860) 745-1111
Used (860) 745-1111
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.