Joe Rizza Ford Lincoln

(4.6) 470 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.6
470 lifetime reviews. Includes reviews of Joe Rizza Ford Lincoln from DealerRater.com
this dealer
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Great Servcie at Joe Rizza Ford

    The people in Service are wonderful! This was my first experience with Rizza service, and I was very happy with their attitude and helpfulness. Bob Dr

    ...

    iggers went above and beyond to help me with the paintless dent removal repair and then called today to tell me the part came in -- as promised.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary, We really appreciate you taking the time to leave a review about your experience at our Service Department. We're glad to hear that you felt Bob

    ...

    went above and beyond to help out with your vehicle service needs. If there is anything more that we can do please come back and see us again. Take care! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com


  • Great service

    This dealership went out of its way to get me the car I wanted. When I noticed a slight imperfection in the paint, they were right on top off it. When

    ...

    I returned to pick up my car, I observed Mr Precin and several members of his team inspecting the work to see that the problems had been corrected. It was a real breeze dealing with Joe Rizza Ford, I will be back when I get ready to buy a new truck!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Always a pleasure

    Isaias and Gary are awesome! I've purchased several vehicles at Joe Rizza Ford in Orland Park and can't say enough about their great service. They r

    ...

    eally do treat you like family!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Excellent customer service

    We worked with Tugba and Jose. This was s pleasant shopping experience Thank you for the assistance and courteous professional attention to our nee

    ...

    ds Hake in finance wax really helpful and Gary helped us get to our payment Excellent customer service from the dnturr team

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • fair price

    knowledge of the product, ease of the deal,very friendly, willing to spend the needed time to explain the operation of the product, and the wonderful

    ...

    fallow up.. charles sindelar

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Fast Car Buying

    In a short period of time, I was out the door with my new, preowned, car. I discussed pricing before I went in, so that helped tremendously. The res

    ...

    t of the process was SO SMOOTH, they did not try to shove extra warranties down my throat, nor sneak extra charges on my bill of sale. Very clean to do business!!! Tuba and Jose are top notch, that's the bottom line.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • A wonderful and and long experience it was my 1st

    Isaiah Remijio Made my experience a wonderful 1. He Made me and my sister so comfortable with this sale this is my 1st 1 I've always just paid cash fo

    ...

    r a car he worked very diligently and very hard with us to make sure that we were happy and I appreciate the fact that he didn't wanna put me in something that he was uncomfortable with me driving being that I'm a single mom. Thanks Isaias 2 thumbs up to you....GREAT JOB

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Great Experience

    Despite being upside down on a vehicle that I was trading in, as well as other challenges, the team at Rizza got it done. Isaias and Gary did a fantas

    ...

    tic job in helping us get into a new Ford Fusion. Thanks guys.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Joe Rizza Ford Lincoln

    Congratulations on your new Ford Fusion! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear tha

    ...

    t things have been smoothed over by Isaias and Gary. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, Rawan Altaher - raltaher@rizzacars.com


  • Amazing!!!!

    Everyone who works at this dealership is so friendly and helpful. They truly care about getting you the best deal and go out of their way to help yo

    ...

    u in any way possible, teach you about the details of your car, educate you on all the maintenance and warranty packages. This was the best experience I've ever had at a car dealership and have been to many!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Joe Rizza Ford Lincoln

    Thanks so much for taking the time to write this review! I am happy to hear your best experience purchasing your new vehicle. At Joe Rizza Ford of Orl

    ...

    and Park, we strive to answer every question and address every concern, and its encouraging to know our staff was so friendly and helpful. We are committed to helping each customer get behind the wheel that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com


  • A Happy Camper!

    I came to Joe Rizza Lincoln looking for a surprise gift for my wife the entire experience from start to finish exceeded any and all future expectation

    ...

    s. I found that the staff really work hard to assure that your needs are being met to your expected satisfaction. I've never met a more friendlier professional and courteous General manager than Gary Precin. Gary was easy to talk to and quickly coming to a fair agreement seemed to be his specialty. Gary's Sales team lead by Matt and Vince together cared enough to work for me during off hours making and returning phone calls asking, answering important questions. The finance part of the visit was quick efficient and painless. Its my belief this staff was carefully selected and strategically place in one location for the good of interested Ford Lincoln consumers. This group seemed to be hand selected to cater too and satisfy the customer needs from start to finish. Meeting the owner Joe Rizza in person explains why this store embodies a spirit of excellence. D. Jones Great job JRIZZA of orland.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    It's humbling to know we were able to exceed your expectations. At Joe Rizza Ford of Orland Park, we always strive to provide the utmost in quality an

    ...

    d customer satisfaction, and we try our best to make the car buying experience as quick, efficient, and painless as possible. I'm happy to see that your visit reflects these values and that Gary and the rest of our staff assisted you in such a detailed and customized manner. I will make sure they hear of your kind words. Thank you so much for your business and please let us know if there's anything else we can do for you. Best regards, Rawan Altaher - raltaher@rizzacars.com


Joe Rizza Ford Lincoln
8100 W 159th St Orland Park, IL 60462
New (888) 570-9669
Used (888) 571-3726
Service (708) 761-6005
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.