recently purchased a 2011 Camaro from Gengras. Most of the transaction was worked out over the phone/email. The internet sales rep was very helpfull a...nd fully disclosed all issues with the car so that there were no surprises. I made the 3 hour trip, and within 2 hours was on the road home with my car.
I am a CT native. I retired and moved to NC. I purchased my 2018 Chevrolet Equinox at Gengras in E. Hartford, CT with the help from Sam Mozzicato. I t...alked to Sam on the phone. He guided me through the entire process. Then we both went on Gengras.com and found the exact vehicle I wanted. I flew up to CT and went right to Gengras Chevrolet. I met Sam he had the vehicle prepped ready and waiting for me. We completed the paper work in a short time. Sam took his time and showed me all the features of the 2018 Equinox. Sam Mozzicatto and the other employees at Gengras were all professional and helpful. The buying experience was smooth and easy. I will tell everyone who will listen to go to Gengras Chevrolet and see Sam Mozzicatto if they want to buy a Cheverlot.
Each time I have my vehicle serviced I am greeted with smiling friendly faces. Everyone in the service department is kind and makes you feel comforta...ble. I am consistently talking to my family and friends about Gengras Chevrolet and when I'm ready to purchase another vehicle I won't go anywhere else. I have highly recommended Gengras as the best service, price match, and best place to purchase a vehicle.
Great team at Gengras, great experience, they were helpful and informative and made me feel at ease through the whole purchasing process.
I just want to say my client advisor " cars sales woman" was really amazing she was not pushy at all on what type of car to buy or what to buy. Her na...me is Melona Martinez. One of the first thing she told me was that she doesn't work on commission which is a great thing so there was no purpressure on purchasing a vechile I would go there and purchase another one and I will definitely tell all my friends and family to go to GENGRAS CHEVROLET IN East Hartford. I just wanted to say that I never was treated so well and so respected I love it, you should go down there and see Melona Martinez you will not be disappointed with her or the staff that she works with.
I brought 2017 Chevy Malibu two months ago, I'm very happy with experience I had with Bill Makos. He made things easy to understand and met my expecta...tions. Bill will make your experience fun one with his crazy sense of humor. Go Bill!!
Your service managers are always very friendly and most important very helpful. Repairs done in a timely manner and the availability of 'loaners' is e...xtremely helpful because of our schedules. We used to use a well established smaller firm to due our repairs but your pricing was so competitive along with the advantages listed above that we will simply bring out GMC to you from now on.
On July 24, I completed an online form for a free $50 Amazon gift card to test drive a 2017 Malibu. A woman called to schedule the appointment for Jul...y 25. The two men who I was told to ask for were not available. The person who gave me the sales pitch, ride, and quote (higher than website price) said he would file the gift card form. That person was not well aware of the selection and location of the vehicles. I noticed a plugged tire. I received no follow-up on the quote or gift card. I completed the online inquiry form six times. On August 2, I brought a new car not at Gengras. (In general, test drive the vehicle(s) for which you get quote(s).)
We have owned Honda vehicles for the last 20 years. Trade in for a Chevy?? What?? We had our doubts. Our Sales associate Sam M. cleared up any dou...bts we may have had. He answered all of our questions and we had a lot. Sam's knowledge of vehicles was extensive. Not just Chevy, but just about any other we asked about in comparison to a Chevrolet. He sold us a 2017 Chevy Trax. We are so very pleased with this car. It handles great it is so very comfortable. We had a budget and Sam and Tony kept us right on track. The entire staff was great. They made us feel very comfortable. You have earned very satisfied new customers. Thank You Gengras !!!! Keep up the Great Work!!
Gengras had the truck that met all my needs at a competitive price. My sales associate, Sam, was great to work with. My trade-in was in great shape an...d their offer reflected that fact. I needed other accessories and the dealership got them and installed them quickly at a price that put a smile on my face. Even though I made them work for this sale, they still make me feel like a valued customer. I will be doing my servicing there.