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Reviews

Average Ratings

4.7
580 lifetime reviews. Includes reviews of Harte INFINITI from DealerRater.com
  • Couldn't have been better!!!
    May 22, 2017

    Starting with all the communications through email a few phone calls, all appreciated and informative not pushy sales calls, my experience was out...


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    Starting with all the communications through email a few phone calls, all appreciated and informative not pushy sales calls, my experience was outstanding, 10 out of 10. Joe Finelli from the start listened to everything I wanted and didn't want. Never did I feel pressured! Joe is extremely professional and responsive to any and all my needs. Taking his time showing me how my new vehicle operated in detail, before the sale and after sale. Carmen Mazzarella was also very professional and very welcoming, going through all the paperwork, he made it easy to do with detailed explanations and the huge desktop iPad was really something.

    Does recommend this dealer

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  • Excellent staff
    May 10, 2017

    I had an amazing experience with a few of the staff from Harte Infiniti starting from Charmaine over the phone to Tony the sales manager, then Lav...


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    I had an amazing experience with a few of the staff from Harte Infiniti starting from Charmaine over the phone to Tony the sales manager, then Lavon on the sales and finally to Carmen with the financing...i was looking for a specific vehicle and when i found it they were there to help me...they were all very friendly and helpful and i never felt pressured at all... when i was having issues with my credit union Carmen made my financing happen quick and i couldn't be more pleased.. I applied on a Wednesday night and picked up my new car Friday... Thank you to everyone!!!!! I love my vehicle :)

    Does recommend this dealer

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  • Best car buying experience!
    May 3, 2017

    Would 100% reccommed this dealership. All the employees were kind, helpful and knowledgeable. Mike was a top shelf salesman, he provided the highe...


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    Would 100% reccommed this dealership. All the employees were kind, helpful and knowledgeable. Mike was a top shelf salesman, he provided the highest quality customer service and made purchasing a car as simple as possible. I am very satisfied with my car and overall enjoyed doing business with harte infiniti.

    Does recommend this dealer

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  • They stand behind what they say
    May 2, 2017

    It was a pleasure to work with John Franco, the management team were forth right, Mark in service was a gentleman, had a slight problem, he went o...


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    It was a pleasure to work with John Franco, the management team were forth right, Mark in service was a gentleman, had a slight problem, he went overboard to remedy my problem, along with John, highly recommend this team of professionals

    Does recommend this dealer

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  • exceptional experience
    April 12, 2017

    I recently purchased a Qx50 from Daniel and John, they found me a suv i wanted and helped me with littles problems they were great. I brought me ...


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    I recently purchased a Qx50 from Daniel and John, they found me a suv i wanted and helped me with littles problems they were great. I brought me car in last week for an oil change and dealt with Paulo. he was very courteous and friendly. he made my experience wonderful. however what was exceptional is Ieft my keys at the dealership and he drove to Simsbury from hartford to give the to me.He is a special individual. Thank you.

    Does recommend this dealer
    Came in for service or repair

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  • Satisfied
    April 7, 2017

    We leased Infiniti QX50 recently and are very satisfied with our experience at Harte Infiniti. Mike was great and a fantastic salesman. Wonderful ...


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    We leased Infiniti QX50 recently and are very satisfied with our experience at Harte Infiniti. Mike was great and a fantastic salesman. Wonderful customer service. Justin was very involved and looked into details. Also the finance officer was helpful and addressed all concerns. We are happy that we chose this place.

    Does recommend this dealer

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  • Great experience!
    April 6, 2017

    I recently purchased a Q50 at Harte Infiniti and everything went great. Gil was very helpful and did his best to find a car that fit my needs and ...


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    I recently purchased a Q50 at Harte Infiniti and everything went great. Gil was very helpful and did his best to find a car that fit my needs and budget. He had the car detailef and ready to go the same day! I will definitely go back for future purchases.

    Does recommend this dealer

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  • Great experience!

    I recently purchased a Q50 at Harte Infiniti and everything went great. Gil was very helpful and did his best to find a car that fit my needs and ...


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    I recently purchased a Q50 at Harte Infiniti and everything went great. Gil was very helpful and did his best to find a car that fit my needs and budget. He had the car detailef and ready to go the same day! I will definitely go back for future purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Worthy of my return
    April 2, 2017

    I've been an Infiniti owner for over 10 years and will continue to be one for years to come because of the quality of their products and the servi...


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    I've been an Infiniti owner for over 10 years and will continue to be one for years to come because of the quality of their products and the service by the people at Harte Infiniti. Most recently,, I had the pleasure of purchasing a new car with the effervescent Stacey Bonvini. She made the experience as easy as sipping a glass of champagne. She promptly found the exact car I wanted and submitted an appropriate price and after little fanfare, the handshake sealed the deal. Now, I'm enjoying my new vehicle. They have evolved car shopping to a customer oriented plateau.. Stacey, keep up the good work!!!

    Does recommend this dealer

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  • Harte Infiniti for the win!
    March 22, 2017

    Great service at Harte Infiniti. Michael was a fantastic salesman focused on the overall customer experience. He was very knowledgeable about the ...


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    Great service at Harte Infiniti. Michael was a fantastic salesman focused on the overall customer experience. He was very knowledgeable about the performance and technology included in the Q50. After exploring the market, Harte Infiniti was a no brainer.

    Does recommend this dealer

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