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Reviews

Average Ratings

4.9
61 lifetime reviews.
  • Great Experience-Seth Falco

    I just leased my third car from Seth Falco at New Country BMW in Hartford. Seth made it so easy to discuss my car leasing options and he found m...


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    I just leased my third car from Seth Falco at New Country BMW in Hartford. Seth made it so easy to discuss my car leasing options and he found me the perfect car. He was very quick to reply to all of my questions and made this car buying experience/decision very easy and painless. This is my third car that I have leased through Seth and I cannot imagine going anywhere else to lease any of my future cars. The experience is always pressure free, accommodating and an easy and enjoyable experience. Thanks again Seth for providing me with such a great experience. Seth always goes above and beyond!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Impeccable service and vehicle knowledge!

    Had a fantastic experience buying a Certified Pre-Owned BMW from the team at New Country BMW. My salesperson, Seth Falco, is a professional and ex...


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    Had a fantastic experience buying a Certified Pre-Owned BMW from the team at New Country BMW. My salesperson, Seth Falco, is a professional and exceeded all my expectations during the sales and delivery process. Mike Ross, Product Genius, is truly a product genius. He thoroughly went over the features of my new car and was able to answer all of my questions. Staci Davis, Business Manager, is the heart and soul of getting the transaction completed. She is very knowledgeable, extremely organized and professional. Will certainly recommend this team to my friends and family. Thanks so much New Country for investing in your employees!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great

    I recently purchased a BMW through New Country BMW in Hartford.  I have been to many dealerships in the past and that awkward feeling once you wal...


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    I recently purchased a BMW through New Country BMW in Hartford.  I have been to many dealerships in the past and that awkward feeling once you walk-in was non-existent here. It was my first time dealing with a car dealership, let alone any salesperson on my own. The salesperson, Eddie was knowledgeable, professional and friendly. My numerous questions regarding lease deals and packages were addressed with a helpful and a no pressure attitude. This is the first dealership I've gone to that I didn't feel obligated to purchase. I did some research afterwards and ended up getting the car the next day with ease. It was a great experience all around. I would definitely recommend the salesperson, Eddie, to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience - Ask for EDDIE!

    I recently purchased a BMW through New Country BMW in Hartford.  I have been to many dealerships in the past and that awkward feeling once you wal...


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    I recently purchased a BMW through New Country BMW in Hartford.  I have been to many dealerships in the past and that awkward feeling once you walk-in was non-existent here. It was my first time dealing with a car dealership, let alone any salesperson on my own. The salesperson, Eddie was knowledgeable, professional and friendly. My numerous questions regarding lease deals and packages were addressed with a helpful and a no pressure attitude. This is the first dealership I've gone to that I didn't feel obligated to purchase. I did some research afterwards and ended up getting the car the next day with ease. It was a great experience all around. I would definitely recommend the salesperson, Eddie, to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Omar Kamal was awesome, I had a great experience!

    I recently traded in my sedan for a small SUV here . Omar Kamal helped me. He was incredibly friendly, knowledgeable, and attentive to my needs. A...


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    I recently traded in my sedan for a small SUV here . Omar Kamal helped me. He was incredibly friendly, knowledgeable, and attentive to my needs. After looking at a bunch of cars, I finally found the right one and am very happy with it. He was patient during the whole process and explained everything thoroughly. Most importantly, he wasn't pushy AT ALL, which I appreciate. I am already a repeat customer and will continue to come here in the future. Go see Omar!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My Dream Car

    I am shopping for a CPO BMW and salesman Michael Pearson was very helpful. I am still shopping and he is in contact with me to provide updates. G...


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    I am shopping for a CPO BMW and salesman Michael Pearson was very helpful. I am still shopping and he is in contact with me to provide updates. Good experience so far.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good professional experience

    I never look forward to go through the process of buying a car but this time it was pleasant and painless. Very happy with my purchase. I dealt wi...


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    I never look forward to go through the process of buying a car but this time it was pleasant and painless. Very happy with my purchase. I dealt with Omar Kamal throughout the process who had a great wealth of knowledge of the product and belief in it, and made the whole experience professional, pleasant, and easy, with a good sense of humor. Thank you !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Remarkable Dealership!

    Honestly I had a great experience with New Country BMW sales. I did my homework and frankly wasted some time shopping around. Everyone at the de...


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    Honestly I had a great experience with New Country BMW sales. I did my homework and frankly wasted some time shopping around. Everyone at the dealership, including Seth, Jeremy, Lou, and Bob went out of the way to really make me feel at home at New Country. They were patient, got to know me as a person and made it so much more than merely a car purchase. They followed up both before and after the purchase to help answer questions and make the process as transparent as possible. I cannot say enough good things about the dealership, the management and all other individuals that I have come into contact with in the last couple months. Seriously, you can shop around but at the end of the day, this is the dealership where you want to do business!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer Service

    We were looking to replace our car with an X3 and couldn't of been more pleased working with Omar he was very helpful. Will definitely recommend ...


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    We were looking to replace our car with an X3 and couldn't of been more pleased working with Omar he was very helpful. Will definitely recommend him to friends and family in the future

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I love my new car!

    I was not sure if I was going to purchase a BMW when I got to New Country because I am very picky and indecisive. I was checking out a lot of dif...


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    I was not sure if I was going to purchase a BMW when I got to New Country because I am very picky and indecisive. I was checking out a lot of different places and wanted to make the best financial decision. After Omar help me (ask for him), I was convinced that the BMW was the only way to go. I did not want any other car. In fact, I went on a test drive on the highway, and I fell in love with the car. Omar was extremely knowledgeable about BMWs, especially because he has one himself. He was nice and extremely helpful. When you go, ask for him and you will NOT go wrong! Thank you New Country for your help. I love my car!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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