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Reviews

Average Ratings

4.7
10 lifetime reviews. Includes reviews of Secor Saab Volvo Cars from DealerRater.com
  • I love this place

    Generally great folks to deal with. I enjoy speaking with Steve in sales every time I go there. He is the lowest pressure salesman I have ever kno...


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    Generally great folks to deal with. I enjoy speaking with Steve in sales every time I go there. He is the lowest pressure salesman I have ever known. He is also very well informed about the cars he sells. I think you'll find him very informative and helpful.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great service!
    March 3, 2017

    Great auto body shop! I had 'road rash' on my tire rim and they buffed it out, so it looks like new! So please with how it turned out. Highly reco...


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    Great auto body shop! I had 'road rash' on my tire rim and they buffed it out, so it looks like new! So please with how it turned out. Highly recommend them!

    Does recommend this dealer
    Came in for service or repair

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  • Excellent
    March 3, 2017

    John and Alicia were very pleasant and very professional. My husband and I would recommend this service center without hesitation. Excellent re...


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    John and Alicia were very pleasant and very professional. My husband and I would recommend this service center without hesitation. Excellent result and zero hassles.

    Does recommend this dealer
    Came in for service or repair

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  • Service
    February 28, 2017

    Excellent, friendly service done on schedule. Larry Becker from Subaru introduced me to the body shop staff. John was not there at the time but ...


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    Excellent, friendly service done on schedule. Larry Becker from Subaru introduced me to the body shop staff. John was not there at the time but Eric and Alicia did a good job. Alicia took many pics that could be sent to the insurance company for the town of Groton. A Groton poice cruiser had backed into me.

    Does recommend this dealer
    Came in for service or repair

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  • Just perfect
    February 2, 2017

    Alicia took us in hand and got everything organized, including contact with rental car companies and how the process works. The followed up on eve...


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    Alicia took us in hand and got everything organized, including contact with rental car companies and how the process works. The followed up on every detail and question. John, who runs the body shop, was friendly, easy-going and explained the whole process all the way. Alicia answered questions about the varuious car rental companies and was aware of the options at each. The car was repaired QUICKLY and professionally, and the interior of the car was spotless.

    Does recommend this dealer
    Came in for service or repair

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  • Just bought a car from them

    I called liked a car, went that day they were detailing it and doing the point inspection. I started the buying process. I was in a rush and they ...


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    I called liked a car, went that day they were detailing it and doing the point inspection. I started the buying process. I was in a rush and they completely fit me in and worked on getting the loan together and all the paper work the same day. I came back a few hours later and drove the car off the lot. I did have a issue with my car running a little warm so instead of driving it there being that close to overheating they picked it up paid for the tow. After it going to Mazda, figuring they would do it cause its still under the Manu. Warranty they said they wouldn't and they saw nothing wrong. Well Secor decided that they would change the Thermostat anyways. Runs like a CHARM!! I would beyond recommend this place! Mys ales rep Dewayne was fantastic and very honest, which is hard to find when it comes to a dealership.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • No replies to simple question:What is the mileage?

    They have an ad for a 2010 I am interested in. The ad does not report the mileage on the car. I sent an email request for the mileage, and receive...

    Dealer Response

    We have replied twice to this customer. Once when the question was asked and again when the complaint that we hadn't answered arrived. The custome...


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    They have an ad for a 2010 I am interested in. The ad does not report the mileage on the car. I sent an email request for the mileage, and received an automatic reply that they would contact me with the answer. The answer did not arrive. I sent a follow up email, to which I received no reply. I sent a third email earlier today - still no reply. The question is quite simple; What is the mileage? I don't know what they are trying to hide, but it does not feel right.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We have replied twice to this customer. Once when the question was asked and again when the complaint that we hadn't answered arrived. The customer did not supply a phone number. This car has a hold on it and has 17500 miles. Thanks,


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  • Vehicle purchase

    Found a very hard-to-find Lotus listed and went down a few days later to look at the car. Pleasantly surprised that I got there and it was exactly...


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    Found a very hard-to-find Lotus listed and went down a few days later to look at the car. Pleasantly surprised that I got there and it was exactly as listed and in very good condition. Steve P. was as good as a salesman as I've ever encountered. Knowledgeable, friendly, low-pressure and courteous. Bought the car and picked it up just a few days later. I would recommend them to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • What a Volvo Dealership Should Be !!!!!

    After years of utilizing a Volvo dealer in Warwick,RI, that has since discontinued Volvo as a marque, we tried a Volvo dealer,in both Cranston RI ...


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    After years of utilizing a Volvo dealer in Warwick,RI, that has since discontinued Volvo as a marque, we tried a Volvo dealer,in both Cranston RI and Middletown RI, and left, in both case VERY DISAPPOINTED. Service and Customer Relations were not at the top of the service offered. After my first encounter with SECOR, I purchased a car that very same day. I 've since had service done on my Volvo v-50, and I have nothing butt High Praise for the sales Personel, The Finance Dept, and The Service People. Custom Service, Product Knowledge, and a real good feeling. That best describes SECOR. Keep up the great job. Paul R

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car Shopping Made Easy

    I found a used car that I was interested in on cars.com, not their make. The car was reasonably priced so I stopped to look. Kevin made a great of...


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    I found a used car that I was interested in on cars.com, not their make. The car was reasonably priced so I stopped to look. Kevin made a great offer for my trade. Ellen made the entire sales process go very smoothly. I ended up using their financing as well. The car is great. I'm very satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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