Michael Kia

(5.0) 32 reviews

Dealer on Cars.com since April 2013

Currently in stock!

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Today's Hours

Sales 8:30 AM - 8:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 5:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

Reviews

5.0
32 lifetime reviews.
  • 2017 Kia Soul

    Michael Kia of Groton, Connecticut is the place to go for all your Kia car needs. Great people great service and a great buying experience! No pressu

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    re at all¿

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your purchase! We're glad you had a great buying experience without any pressure. We truly appreciate your business and the recomme

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    ndation.


  • Outstanding service

    We recently traded our truck in and it was one of the most hassle free experiences we have had in dealing with car buying. The staff at Michaels are p

    ...

    rofessional, courteous and knowledgeable. They go the extra mile to add a personal touch. All were wonderful to deal with. A special shout out to the sales manager”Super Mario” for going the extra mile. We are from out of state and would not hesitate to make the long drive to do business with Mario and his team in the future.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Diana and Joe, thank you for your positive review. We appreciate our customers, especially those who go out of their way to travel to us. We're alw

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    ays glad to hear that we reached our high standards of customer service. Please let us know if we can help you again in the future. Enjoy your vehicle!


  • Review Dealership

    What a great place to purchase a car! My initial choice was to lease for 3yrs, but it turned out it would cost just as much if I purchased it! Leslie,

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    Ajaye, Mario, and Jill made this a dream experience for me. Within a few short hours, I gave up my '99 Corolla (yep you read that right!) for a brand new 2017 Kia Soul and driving off the lot with my dog Gizmo! Thank You everyone! I'll be spreading the word around! Great people and great service and 0 pressure!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your great review, Laura! We are thrilled to hear that you were pleased with your service and are enjoying your new Kia Soul! We

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    can't wait to see you again!


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Service & Repair

Service Reviews

5.0

11 lifetime reviews of the Service Department.

  • Quick, always friendly service

    I find that no matter when I call for an appointment I am always fit into their schedule and I can almost always get the time of day I request. They g

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    o out of their way to answer all of my questions and ask me if I have any concerns. I purchased my Kia Sorento at another dealership and they called me up to tell me they "TOLD" me they needed a good review. I tell everyone not to go there, but go to Michael Kia as they respect their customers!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Customer Representative

    Troy Rainey is professional and pleasant to talk to. He answered all my questions about future work on my 2011 KIA; I will be returning and looking fo

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    rward to seeing him.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experiences with our Service Team, Barbara! Troy is delighted to hear that you hold him in such high regard, and he also lo

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    oks forward to seeing you again for future service. Happy Motoring!


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Service Pricing

    Wheel Balance

    $69.95

    Tire Rotation

    $15

    Oil, Filter Change

    $34.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 244 Offers on 9 Models

About Our Dealership

Dealer on Cars.com since April 2013

Michael KIA is the premier Kia dealer of Groton CT. Michael KIA of Groton is honored by its faithful clientele and dedicated to top quality customer service.

This Groton Kia dealer is full of Kia experts with a committed Kia sales staff with many years of experience satisfying our customers' inquiries and automotive needs. Browse our thorough Michael KIA's inventory online, request more information about vehicles, set up a test drive or inquire about financing!

"We'll See Ya at Michael KIA"
Michael Kia
421 CT-12 Groton, CT 06340
New (860) 451-0592
Used (860) 451-0183
Service (860) 451-0595
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