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Reviews

Average Ratings

4.8
432 lifetime reviews. Includes reviews of Middletown Toyota from DealerRater.com
  • BOB BLAKESLEE

    I HAVE PURCHASED/LEASED 2 TOYOTA COROLLA "S" VEHICLES & HAVE BEEN VERY SATISFIED WITH MY SALESMAN & ALL THE INFORMATION THAT HE PROVIDED. I WOULD ...

    Dealer Response

    Cindy, We are glad to have been able to help you with the purchase of two vehicles, and we appreciate your return business. Customer satisfaction...


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    I HAVE PURCHASED/LEASED 2 TOYOTA COROLLA "S" VEHICLES & HAVE BEEN VERY SATISFIED WITH MY SALESMAN & ALL THE INFORMATION THAT HE PROVIDED. I WOULD DEFINITELY RETURN TO THIS DEALERSHIP.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cindy, We are glad to have been able to help you with the purchase of two vehicles, and we appreciate your return business. Customer satisfaction is paramount at our dealership, and we look forward to your next visit. Sincerely, The Middletown Toyota Team - (860) 478-3969


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  • I has excelent service and the facilities great.

    The best thing was how personable Ben Podd was he was the best car salesmen that I have ever had the pleasure to meet. He was very helpful and I a...


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    The best thing was how personable Ben Podd was he was the best car salesmen that I have ever had the pleasure to meet. He was very helpful and I am very satisfied my purchase. Thank you very much Ben keep up the great service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Well experienced staff, and prompt service, came in for service and was very happy with outcome , will definitely come back


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    Well experienced staff, and prompt service, came in for service and was very happy with outcome , will definitely come back

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick service, great customer service

    I had an oil change and tire rotation performed. Service was performed quickly. Customer waiting area was clean and provides space to work or read.


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    I had an oil change and tire rotation performed. Service was performed quickly. Customer waiting area was clean and provides space to work or read.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great & Prompt Service

    Never pushy on service issues; recommending added services that are not necessary, just those to keep your car in top notch shape and safe! Staff ...


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    Never pushy on service issues; recommending added services that are not necessary, just those to keep your car in top notch shape and safe! Staff are very accommodating, courteous and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Regular oil change and check up

    That I was offered the plus program and it was explained very well. It's a great value. Chris was very nice and a bonus my car got washed.

    Dealer Response

    Dawn, thank you for the wonderful feedback! Chris and the rest of our team are happy to hear of your positive experience at Middletown Toyota and ...


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    That I was offered the plus program and it was explained very well. It's a great value. Chris was very nice and a bonus my car got washed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dawn, thank you for the wonderful feedback! Chris and the rest of our team are happy to hear of your positive experience at Middletown Toyota and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, The Middletown Toyota Team - (860) 347-7294


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  • Purchase CPO 2014 Toyota Highlander Le

    This was the best car buying experience by far. Sam was friendly, knowledgeable and honest. I test drove a Lexus and a Toyota Highlander. The Toy...

    Dealer Response

    John, thank you and congratulations on your Highlander! Sam and the rest of our team are very happy to hear that your experience was nothing short...


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    This was the best car buying experience by far. Sam was friendly, knowledgeable and honest. I test drove a Lexus and a Toyota Highlander. The Toyota Highlander was in exceptional condition with low mileage. This was a great purchase and my family and I are enjoying every mile. I will for return service and future cars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, thank you and congratulations on your Highlander! Sam and the rest of our team are very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Middletown Toyota Team - (860) 347-7294


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  • Fast friendly service

    Quick friendly service. The service department could not have been more accommodating and professional. They performed wonderfully. I would reco...

    Dealer Response

    Michael, thank you for this 5-star review about your service experience! We always enjoy hearing from our customers. We are pleased to hear that o...


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    Quick friendly service. The service department could not have been more accommodating and professional. They performed wonderfully. I would recommend them to anyone needed Toyota service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you for this 5-star review about your service experience! We always enjoy hearing from our customers. We are pleased to hear that our team was helpful and accommodating during your visit. Our goal is to provide quality customer care, and we're glad to hear that our team has shown you their commitment to this. Sincerely, The Middletown Toyota Team - (860) 347-7294


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  • Great service, coffee, clean bathroom.

    I was take on time and it was ready on time. The coffee and bathroom and waiting room were fine.

    Dealer Response

    Linda, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfo...


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    I was take on time and it was ready on time. The coffee and bathroom and waiting room were fine.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We would love to work with you again! Sincerely, The Middletown Toyota Team - (860) 347-7294


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  • Great Service!!

    The gentleman at the service desk was very friendly and knowledgable. I will be definitely to come back for my next scheduled service.

    Dealer Response

    Thomas, thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you...


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    The gentleman at the service desk was very friendly and knowledgable. I will be definitely to come back for my next scheduled service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. See you again soon! Sincerely, The Middletown Toyota Team - (860) 347-7294


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