Acura of Milford

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Acura of Milford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2004

Acura of Milford has built a reputation on providing courteous, honest service. We take pride in our community and appre

...

ciate the opportunities we get to support a multitude of events, including local school functions and regional chapters. Along with our full complement of new Acuras, we have CT's largest combined selection of Certified Pre-Owned Acuras that all come backed by the Jon Lorensen Advantage, saving you over $1500 with 8 exclusive value guarantees including a warranty extension, your first oil change at no charge, a 10-day exchange policy and more!

"Fall for a Great Deal at Acura of Milford!"

Service

Multi-Point Inspection

Complimentary

Oil, Filter Change

$24.95 and up*

Battery Service

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
322 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 20, 2019

    Brought my 2018 RDX for service and Jason was very friendly and professional. He provided me updates of my vehicle while waiting. He ensured all my needs... were attended to and met all my expectations.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2019

    Very smooth process in service department. Love the new service drive, didn’t have to go out side and park any longer, just drive right in.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for the feedback! We are happy to hear about your positive experience at Acura Of Milford, and we are grateful you chose us for your a...utomotive needs. We look forward to working with you again in the future! Sincerely, Justin Behrends, jbehrends@acuraofmilford.com

  • 5.0 out of 5
    November 13, 2019

    The customer service representative was very understanding and went above and beyond to help us with our car. He resolved our issue and kept us well informed... throughout the process.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel f...ree to stop in or reach out to us if you have any questions for our staff. Sincerely, Justin Behrends, jbehrends@acuraofmilford.com

  • 5.0 out of 5
    October 10, 2019

    Shirley made my appointment and she is always helpful , efficient and professional . Justin (?), the service area manager was concerned about all of the... customers and getting answers to their questions which inspires confidence despite their working under difficult circumstances and extensive renovations .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Anne, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experienc...e. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Justin Behrends, jbehrends@acuraofmilford.com

  • 4.0 out of 5
    October 10, 2019

    I had a very unpleasant experience with a particular sales associate (Marcus Cruz) and sales manager (Aldo Garcia) throughout the car purchasing process.... After speaking with Corporate I was ready to return the car and wash my hands of the dealership, but before doing so, I spoke with GM John Dembeck and Business Manager, Omar Hamad and my experience did a 180. John and Omar took ownership of the issues at hand and provided superior customer service, which turned a very negative experience into a positive one. They were courteous, understanding, compassionate and proactive in alleviating my concerns and regaining my trust for the dealership. Had they not handled the conflict resolution so professionally, I would have returned the vehicle and gone elsewhere. I am grateful for their superior business ethic and for owning the errors of their colleagues, because doing so helped to turn a negative experience into an exceptional outcome.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working ...with you or anyone you might send our way in the future. Sincerely, John Dembeck, General Manager, jdembeck@acuraofmilford.com

  • 5.0 out of 5
    October 10, 2019

    Everything!!! The people the cars the service. The welcoming they did. I walked out of there completely happy and so will anyone else

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Sincerely, John Dembeck, General Manager, jdembeck@acuraofmilford.com

  • 5.0 out of 5
    October 10, 2019

    Great to work with all the people at Milford Acura especially John Powers who knows what I want and get it for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Sincerely, John Dembeck, General Manager, jdembeck@acuraofmilford.com

  • 5.0 out of 5
    October 4, 2019

    Unprofessional to say the least. They had the exact car I wanted or else I would have never put up with them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Louis, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfi...ed with the overall experience. We look forward to working with you again! Sincerely, John Dembeck, General Manager, jdembeck@acuraofmilford.com

  • 5.0 out of 5
    October 1, 2019

    Easy understanding of the service provide for the staff at the moment no complain at all thank for your nice costumer service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Sincerely, John Dembeck, General Manager, jdembeck@acuraofmilford.com

  • 5.0 out of 5
    October 1, 2019

    The people working at Milford Acura are nothind but the best, helpful and friendly.My saleperson John Powers also knows what I want in a car and he make... sure I get it. He also makes sure that I know what all the buttons in the car do and boy there are a lot of set ups.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Sincerely, Justin Behrends, jbehrends@acuraofmilford.com

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