Napleton's Northwestern Chrysler Jeep Dodge RAM

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Sales Closed
Service Closed
Mon 10:00 AM - 9:00 PM
Tue 10:00 AM - 9:00 PM
Wed 10:00 AM - 9:00 PM
Thu 10:00 AM - 9:00 PM
Fri 10:00 AM - 7:00 PM
Sat 9:00 AM - 6:30 PM
Sun Closed
Mon 7:30 AM - 6:30 PM
Tue 7:30 AM - 6:30 PM
Wed 7:30 AM - 6:30 PM
Thu 7:30 AM - 6:30 PM
Fri 7:30 AM - 6:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

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Reviews

4.2
253 lifetime reviews. Includes reviews of Napleton's Northwestern Chrysler Jeep Dodge RAM from DealerRater.com
  • Bought a 2011 Grand Caravan from Napelton

    Bought a 2011 Grand Caravan from Napelton last week for my wife, used with low miles and a good price. They were very easy and pleasant to work wi...

    Dealer Response

    Thank you very much for taking the time to review our dealership. We appreciate your business.


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    Bought a 2011 Grand Caravan from Napelton last week for my wife, used with low miles and a good price. They were very easy and pleasant to work with, provided timely financing and had the used vehicle ready to go, properly cleaned and detailed. Such a good experience I plan to buy another used car from them in the next 3 - 6 months when my leased vehicle is ready for return. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 6 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to review our dealership. We appreciate your business.


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  • Excellent service with top notch staff

    Recently purchased a new Durango from Napleton's Northwestern. Mike was my salesman, and he was great! I never once felt any pressure and the buyi...


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    Recently purchased a new Durango from Napleton's Northwestern. Mike was my salesman, and he was great! I never once felt any pressure and the buying process went about as smooth as possible. All the people I met there (Mike, Edgar and Rob) were all very personable and extremely helpful.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Experience with a Friendly Team!

    5.0 star rating 10/30/2017 My wife and I just purchased a Jeep Compass from this dealer and were very pleased with our experience and the customer...


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    5.0 star rating 10/30/2017 My wife and I just purchased a Jeep Compass from this dealer and were very pleased with our experience and the customer experience that our Sales Team provided us. We worked directly with Ancil and Sabreen - both couldn't have been more professional and respectful during the process. We had done quite a bit of research on the vehicles we were interested in looking into and they made sure to get us what we needed. Only hesitance in the entire process was this dealership's rules on not providing a full tank of gas when you leave the lot... I was totally flabbergasted when I saw that and asked to speak to the manager. Apparently it's a policy enacted by the owners that states they provide a $20-25 stipend per vehicle. When your car comes from Dealer Trade and travels a great distance, that stipend goes away very quickly. Thankfully the GM was able to fill our car up, but what a terrible way to treat the people that are paying a lot of money for a vehicle. That being said, I think the sales team and everyone we worked with/experienced throughout the process was fantastic.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2004

Napleton's Chicago in Illinois has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our massive inventory online, request more information about vehicles from one of our Chrysler, Jeep, Dodge, Ram trained sales professionals, set up a test drive with a sales associate or inquire about financing!