Windy City Motors

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM

Windy City Motors Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:30 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2011

Welcome to Windy City Motors, where we make customer satisfaction our first priority. Windy City Motors is proud to be a

...

member of the Chicago, IL business community and to bring one of the greatest selections of pre-owned automobiles in the region. Our entire team is dedicated to meeting the needs of our customers in every way possible, changing the way you approach the automotive shopping process, and helping you get into the right vehicle for you and your family with affordable, flexible financing options.

Reviews

4.8 out of 5 4.8
767 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    January 17, 2021

    I have never received such poor customer service in attempting to purchase a vehicle. I live out of state, was referred by a friend, was trusting to make... the trip due to the referral, but I was treated with complete disregard. I requested that Alex, the sales manager, allow another salesman to assist me as Alejandro made minimal attempt to communicate which was all initiated by myself; this request was ignored, and I was sent directly back to Alejandro. I would assume this dealership is a multi-million dollar dealership as my money was not wanted. I purchased a vehicle elsewhere, and would not recommend to anyone. The absolute worst customer service I have ever encountered. It's unfortunate I am unable to leave a 0 rating as this is what is deserved by the staff at this establishment.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 6, 2020

    Would not recommend this place grow 3 1/2 hours for a card they told me was available get there and it’s not left the place call them on the phone acquired... about the same car and they told me it was available it’s a scam to try to get you in there and sell you another car

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • August 14, 2017

    Alex has definitely made this process smooth. This is my 1st time financing a vehicle and I didn't know where to start and this experience was excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 28, 2019

    Was going to buy a truck from them when I called about the truck they told me it all good that when would I be able to go see it so I scheduled to see... it when I got there they told me it had a check engine like an that it was because it had a delete on it so I just left the dealership for that reason then I started to do a little bit for research for some other trucks on car guru an I saw a post of the truck by someone privately an they bought the truck a as they drove it back to there house they noticed that the truck was bad so they toke it back to the dealership

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2019

    Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank... you guys!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2019

    I had really bad luck at every other dealer due to credit issues, I came here and they made me feel very comfortable and never seemed judgemental to my... situation. They showed me every car i wanted to see, and told me all my options. best car lot experience overall . Recommend david, he was awesome

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2019

    my wife and i came in to look at the mini cooper we saw online and we were very happy with the service we were given. From the time of first contact with... danny we were very happy so happy with windy city motors that my wife made the purchase of a 2007 mini cooper convertible. Everybody was very friendly and courteous and we will be more than happy to deal with windy city motors in the future if need be thank you windy city motors

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2019

    Great Place! Great Sales Men Joel Morata, thank you for putting us on this new journey with our New Car! We'll see you soon for our next purchase!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2019

    The service was fabulous and stayed after hour. The retailer was great and willing to work with us. We are very happy with the car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2019

    Avoid at all costs!!!! They guys are CROOKS! I called about a car, and they promised to call me back with info. An hour later they RAISED the price - and... then acted like i was crazy. Here's your PROOF! Listen, if you wanna support a xxxxty business, thats up to you. Companies like THESE with terrible business practices should NOT be supported by the public, and should cease to exist. Come on... its 2019 people!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
View More Reviews