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Reviews

Average Ratings

4.6
202 lifetime reviews.
  • Best dealership to buy from!

    If you love Acuras as much as I do, Acura by Executive in North Haven is the place to go. This dealership is friendly, professional and knowledgab...

    Dealer Response

    Thank you Lori for sharing your experience! We hope you are enjoying your TLX, and hope to see you for any service needs you may have. Follow us ...


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    If you love Acuras as much as I do, Acura by Executive in North Haven is the place to go. This dealership is friendly, professional and knowledgable especially a very sweet saleswoman Bana. The customer service goes above and beyond to keep customers happy. I would recommend Bana to everyone. The day I picked up my TLX it had rained earlier. Even though it was perfectly clean everyone knows what dried raindrops look like on a black car. Bana sent it back to have it rewashed, while Danielle gave me a manicure to fill the time. I drove off the lot with it looking perfect!! Thanks Bana for all your help!!!! Also special thank you to John and Joanne xoxo

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Lori for sharing your experience! We hope you are enjoying your TLX, and hope to see you for any service needs you may have. Follow us on Facebook and Twitter for updates and events!


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  • Very willing to help

    I did not buy from Executive only because they do not have the vehicle I was looking for. They keep in touch every so often to make sure there's a...

    Dealer Response

    Thank you for taking the time to leave us a review. We hope to be of assistance to you in the near future. Please feel free to reach out to us wit...


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    I did not buy from Executive only because they do not have the vehicle I was looking for. They keep in touch every so often to make sure there's anything they can help me with regardless of the fact. They sound friendly over the phone. Speaking of the phone, they responded to an inquiry swiftly.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us a review. We hope to be of assistance to you in the near future. Please feel free to reach out to us with any additional questions. Best, John Apuzzo, GM


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  • Acura by Executive is the absolute best!!!

    I have recently purchased a 2016 Acura RDX from Acura by Executive. It was truly a smooth interaction between myself and the salesperson, Michael ...

    Dealer Response

    Thank you for the five star review, Shanique! Our number one goal is achieving 100 percent customer satisfaction, and it is great to hear that Mic...


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    I have recently purchased a 2016 Acura RDX from Acura by Executive. It was truly a smooth interaction between myself and the salesperson, Michael Heath. Michael Heath was extremely professional and both patient with me. I will definitely recommend Acura by Executive to both family and friends in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five star review, Shanique! Our number one goal is achieving 100 percent customer satisfaction, and it is great to hear that Michael exceeded your expectations. We hope to see you for any of your future sales or service needs! In the meantime, be sure to keep in touch by connecting with us on Facebook and Twitter. Sincerely, John Apuzzo | General Manager


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  • Extremely professional dealership

    I've recently purchased a 2016 Acura RDX and I absolutely love it! This is actually my very first luxury vehicle. I had the pleasure of working wi...

    Dealer Response

    Thank you for the five star review, Shanique! Our number one goal is achieving 100 percent customer satisfaction, and it is great to hear that Mic...


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    I've recently purchased a 2016 Acura RDX and I absolutely love it! This is actually my very first luxury vehicle. I had the pleasure of working with Michael Heath in the sales department over at Acura by Executive and he was absolutely incredible. He went above and beyond for me. I was very particular in what I was looking for but Michael Heath was very patient with me. I will definitely recommend Acura by Executive to anyone in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five star review, Shanique! Our number one goal is achieving 100 percent customer satisfaction, and it is great to hear that Michael exceeded your expectations. We hope to see you for any of your future sales or service needs! In the meantime, be sure to keep in touch by connecting with us on Facebook and Twitter. Sincerely, John Apuzzo | General Manager


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  • 2015 TL AWD

    I had decided to visit Acura by Executive looking at leasing a 2015 TLX and was greeted by William Carmon. William was very knowledgable about the...

    Dealer Response

    Hi Richard - This is not how John Apuzzo runs Acura by Executive. He never speaks of any other business ventures while doing business with custo...


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    I had decided to visit Acura by Executive looking at leasing a 2015 TLX and was greeted by William Carmon. William was very knowledgable about the vehicle and was very easy to work with. He was very upfront with the lease payments, explaining the money factor and residual value used to calculate the lease. I then was greeted by the general manager, John Apuzzo who at first seemed like a nice guy, he thanked me for coming in and explained their pricing philosophy toward their customers. However, we were interrupted twice by his "other employees" he explained to me that he was the owner of an electrical company and had a deli among other business ventures. I'm the type of person that doesn't really care to hear from other people about how successful and how much business they generate. I felt like he was bragging to me about what a BIG SHOT he was. I was immediately put off. I basically told him I would take the night to review the numbers and get back in touch with William. I don't understand how a dealership can allow a person, let alone a general manager to run a separate business out of the general managers office, doesn't make much sense. Overall my experience with William Carmon was great until the GM got involved. My advice would be to deal with the salespeople rather then the GM.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Richard - This is not how John Apuzzo runs Acura by Executive. He never speaks of any other business ventures while doing business with customers looking to purchase a vehicle. Also, we have no record of you coming in to look at a car under the name "Richard Erving". Was there another name that you might have used? If so, we can try get to to the bottom of this issue. We take customer service very seriously, and would like to make sure your interaction with us is acceptable. Thank you.


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  • Terrific Sales Help

    We just bought a used car with the help of an outstanding salesperson at Acura by Executive. I was extremely aprehensive about the process, but ou...

    Dealer Response

    Hi Sue and Jim! We are so happy you enjoyed your experience at Acura by Executive. Good luck with your new car and follow us on Facebook and Tw...


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    We just bought a used car with the help of an outstanding salesperson at Acura by Executive. I was extremely aprehensive about the process, but our salesperson, William Carmon made it easier. William was extremely knowledgeable and helpful. He helped us test drive several vehicles and compare their various features. He clearly knew his stuff. I will definitely look for William the next time we need another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Sue and Jim! We are so happy you enjoyed your experience at Acura by Executive. Good luck with your new car and follow us on Facebook and Twitter for our great specials and events!


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  • Completely satisfied

    I was interested in a newer, pre-owned RDX, and I saw online that there were a few at this dealership. I stopped by and worked with a young woman ...

    Dealer Response

    We are so happy that you had a positive experience at Acura by Executive! We hope to see you soon for any service needs you may have. Don't forg...


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    I was interested in a newer, pre-owned RDX, and I saw online that there were a few at this dealership. I stopped by and worked with a young woman named Bana Azhari. She knew the inventory very well and was delightful to work with. She looked into other questions I had about a few of the cars and got back to me promptly with answers. I wad given a good price on a trade-in and happily bought my car there. Transactions went well and I never felt pressured. This was my first interaction with this dealer and I would recommend them, as well as Bana, to anyone looking at an Acura.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so happy that you had a positive experience at Acura by Executive! We hope to see you soon for any service needs you may have. Don't forget to follow us on Facebook and Twitter!


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  • Great experience

    My experience buying a Certified MDX at Executive was excellent. Andrew Daniels my sales consultant was very knowledgeable, easy to work with and ...

    Dealer Response

    Thank you for the review! We think our sales consultants are top notch and we are happy that you think so too. Please follow us on Facebook and T...


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    My experience buying a Certified MDX at Executive was excellent. Andrew Daniels my sales consultant was very knowledgeable, easy to work with and very responsive to follow up questions. Their set pricing with no negotiation works well as their stated prices are definitely the lowest around. I will be returning to Executive for future car purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the review! We think our sales consultants are top notch and we are happy that you think so too. Please follow us on Facebook and Twitter for future sales and service deals!


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  • Great Buying Experience

    My father and I purchased a used Acura TL, and the experience was very positive. The 2013 TL was priced below the competition. The negotiating pro...

    Dealer Response

    Hi Miguel! Thank you for the great review. We are happy you enjoyed your experience with Acura by Executive and hope you are enjoying your TL. P...


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    My father and I purchased a used Acura TL, and the experience was very positive. The 2013 TL was priced below the competition. The negotiating process and final price were fair and I felt we got a very good deal overall. Bana Azhari was the salesperson and very friendly to deal with and answered all of our questions about the car. Overall, it was a very good experience and I would recommend this dealership to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Miguel! Thank you for the great review. We are happy you enjoyed your experience with Acura by Executive and hope you are enjoying your TL. Please follow us on Facebook and Twitter for news and events!


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  • Great relationship

    This was my 7th car bought at Acura by Executive and each time the dealership makes things easier and more comfortable. Joanne Gradzik and John Ap...

    Dealer Response

    Hi Steve, thanks for the great review. We are so happy that Acura by Executive is your dealership of choice. Enjoy your Acura, and we hope to se...


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    This was my 7th car bought at Acura by Executive and each time the dealership makes things easier and more comfortable. Joanne Gradzik and John Appuzzo did everything they could to get me in the car I wanted. My next car will come from them as well. I would and have recommended them to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Steve, thanks for the great review. We are so happy that Acura by Executive is your dealership of choice. Enjoy your Acura, and we hope to see you for your next one. Follow us on Facebook and Twitter for upcoming deals and exciting events!


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