New 877-438-3617 Dealer Website
Used 877-438-3070 Email Dealer
Service 877-227-9685

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 19 reviews.
  • competitive-friendly-honest

    We purchased a 2016 Volt that was not in stock. Mike and Joe did everything they could to locate the vehicle we wanted. We were given a price and ...

    Dealer Response

    Thanks for the great feedback, Ron. Glad to hear my team exceeded your expectations. Enjoy your Volt....thay are amazing! Linda


    Show Full Review

    We purchased a 2016 Volt that was not in stock. Mike and Joe did everything they could to locate the vehicle we wanted. We were given a price and they never varied from the quoted price! Financing was simple and straight forward. Smoothest car purchase we have experienced in a long time. A small dealership that is very competitive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great feedback, Ron. Glad to hear my team exceeded your expectations. Enjoy your Volt....thay are amazing! Linda


    Hide Full Review
  • 2012 ford escape

    I had a very pleasant buying experience with Grossman Chevrolet working with Joe and Asher. I'm very pleased with my new used vehicle and the qual...


    Show Full Review

    I had a very pleasant buying experience with Grossman Chevrolet working with Joe and Asher. I'm very pleased with my new used vehicle and the quality of service they provided. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great leasing here, follow-up review for service

    Came in for service last week. Dropping the vehicle off was easy and I appreciated the upfront estimate for how much my repair would cost. Car w...

    Dealer Response

    Hi Larissa, Thanks for the great feedback! We appreciate your business. Linda


    Show Full Review

    Came in for service last week. Dropping the vehicle off was easy and I appreciated the upfront estimate for how much my repair would cost. Car was done earlier than I needed it and charges were exactly as estimated. Staff was friendly and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Larissa, Thanks for the great feedback! We appreciate your business. Linda


    Hide Full Review
  • Easy, convenient purchase

    The staff was absolutely amazing with the purchase of our pre owned vehicle. They made everything simple and easy as I work out of state and coul...

    Dealer Response

    Thanks, Dave!!! Enjoy your new vehicle. Linda


    Show Full Review

    The staff was absolutely amazing with the purchase of our pre owned vehicle. They made everything simple and easy as I work out of state and could only be in town on the weekend. I really can't thank them enough for the assistance and courtesy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Dave!!! Enjoy your new vehicle. Linda


    Hide Full Review
  • A wronged situation made right

    We came looking for a used Honda Civic. We were introduced to Elena, who was sweet, amicable and knowledgeable. When discussing price we were dire...

    Dealer Response

    Hi Jazmin, Thanks for taking the time to share your experience. I apologize for anything that seemed misleading in our pricing and negotiation pr...


    Show Full Review

    We came looking for a used Honda Civic. We were introduced to Elena, who was sweet, amicable and knowledgeable. When discussing price we were directed to another sales manager as she was unable to negotiate on the price. Unfortunately, our dealings with that manager wasn't as sweet. I won't go into great detail (as everyone has a bad day) but what I will say is the following: 1. The customer isn't always right but there are ways to make a point without insulting their intelligence. 2. Don't come to a customer with a breakdown sheet and then add some random charge that increases the cost of the ADVERTISED price and then play it off like you're doing us a favor by taking it off. (see point one.) 3. The customer's experience is everything and a manager's job is not only to make the sale but how to deescalate a situation so that you win that customer back. Elena showed great customer service skills and understanding of the points I just ran down. With her foresight and Linda's fair approach she not only secured the sale of that car but won us as customers. (Asher and John H. were also great assets, helping us secure a fair loan and a warranty without feeling pressured which I appreciate.) Grossman has a great reputation in our area which is why I went there in the first place. I will not hesitate to recommend them or use them in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jazmin, Thanks for taking the time to share your experience. I apologize for anything that seemed misleading in our pricing and negotiation process and will look to make improvements with my team. We want the process here to be informational, transparent and easy! I will take your comments to heart. I am glad to hear that Elaina and the others outweighed any bad feelings and that we earned your business. Thanks again, and emjoy the Civic. Linda


    Hide Full Review
  • No sell but nice people

    Unfortunately they didn't make a sell from me. But nice friendly people. My sales guy , John even came in on his day off for me. Super nice to do ...

    Dealer Response

    Hi Connie, We are sorry we couldn't earn your business this time around but we hope you will consider us in the future. Enjoy your new vehicle. ...


    Show Full Review

    Unfortunately they didn't make a sell from me. But nice friendly people. My sales guy , John even came in on his day off for me. Super nice to do that but the vehicle didn't have everything I wanted which is too bad because the price was right and they were willing to fix somethings on the vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Connie, We are sorry we couldn't earn your business this time around but we hope you will consider us in the future. Enjoy your new vehicle. Linda


    Hide Full Review
  • Owner of a new of 2015 Rogue

    I had bought a 2006 Altima bought at Grossman Chevrolet/Nissan in 2009. As I drive excessive mileage to and from work, I was really happy with the...

    Dealer Response

    Hi CoachSara So glad to hear that my team exceeded your expectations. We look forward to continuing that great level of service throughout your ow...


    Show Full Review

    I had bought a 2006 Altima bought at Grossman Chevrolet/Nissan in 2009. As I drive excessive mileage to and from work, I was really happy with the car and the service I always received at Grossman's Nissan repair department. Especially Arnie, one of the managers. In fact, as I shopped for a new car, I very much hoped to be able to purchase another car at Grossman Nissan so I could continue to have my car serviced there. I always received great advice, honest opinions as to what or what didn't need to be done, and am thrilled with Robin Sloop, the sales representative and her services, and am doubly thrilled I can continue to service my car at such a great dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi CoachSara So glad to hear that my team exceeded your expectations. We look forward to continuing that great level of service throughout your ownership! Linda


    Hide Full Review
  • Spent some money had a good time doing it!!

    Just came back from Grossman Chev. Nissan. Went down looking for a truck I saw on the internet. Was greeted by a big guy with a bigger smile. Zach...

    Dealer Response

    Hi Tom, Thanks so much for the great feedback! Zack has been a great addition to the team and I am thrilled to hear that my team exceeded your ex...


    Show Full Review

    Just came back from Grossman Chev. Nissan. Went down looking for a truck I saw on the internet. Was greeted by a big guy with a bigger smile. Zach took us through the steps of purchasing our next SUV. Friendship and honesty is all I can say about the way we were treated. When we left, we were feeling like family. Thanks for all your help and advice. It was a pleasure doing bussiness with your staff!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tom, Thanks so much for the great feedback! Zack has been a great addition to the team and I am thrilled to hear that my team exceeded your expectations. Linda Grossman


    Hide Full Review
  • Very simple, upfront process

    I came in to test drive a used Altima and the staff was very friendly and helpful. Robin, Andy and MaryKate were not pushy and gave me a lot of pa...

    Dealer Response

    Hi Kendra Thank you for your review. I am glad to hear that we exceeded your expectations! See you in a few thousand miles for an oil change. Linda


    Show Full Review

    I came in to test drive a used Altima and the staff was very friendly and helpful. Robin, Andy and MaryKate were not pushy and gave me a lot of payment options to fit my budget. I would definitely buy here again and will use their service department.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kendra Thank you for your review. I am glad to hear that we exceeded your expectations! See you in a few thousand miles for an oil change. Linda


    Hide Full Review
  • Took a walk

    A truly unsatisfying buying(leasing) experience. An inept sale man who had no idea what he was doing. An interminable wait(nearly a half hour) whi...

    Dealer Response

    Dennis, Thank you for the feedback. Although it is painful to hear, it is very helpful. I am truly sorry for your experience and am working to m...


    Show Full Review

    A truly unsatisfying buying(leasing) experience. An inept sale man who had no idea what he was doing. An interminable wait(nearly a half hour) while"the numbers" were being calculated. A monthly payment of "$280 and I'm trying to get it lower" quoted and then inexplicably changed to $311 fifteen minutes later. No reason given and no budging from that number! I went from wanting to sign on the bottom line to walking out...and no signs that they didn't really care. A really botched job. Very unprofessional.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dennis, Thank you for the feedback. Although it is painful to hear, it is very helpful. I am truly sorry for your experience and am working to make improvements based upon your feedback. I have pinpointed the problem and am on it! I hope you will give us another chance. If and when you reconsider, you are more than welcome to contact me directly. lgrossman@grossmanautos.com Linda


    Hide Full Review