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Reviews

Average Ratings

4.6
249 lifetime reviews. Includes reviews of Harte Nissan from DealerRater.com
  • So Happy

    I was a first time shopper at Harte Nissan, and my salesman was Scott MacDonald. I could not say enough about the hospitality I was shown, nor cou...

    Dealer Response

    Hello, Carolyn! Our goal is to provide excellent service throughout the lifetime of your car, and we're delighted to hear that Scott has been an ...


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    I was a first time shopper at Harte Nissan, and my salesman was Scott MacDonald. I could not say enough about the hospitality I was shown, nor could I rant enough about Scott. He gave us his cell phone number, and I even called him with a question when he was not at work. He was absolutely the best. I would highly recommend this dealership, and this salesperson to any friends, family, etc. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, Carolyn! Our goal is to provide excellent service throughout the lifetime of your car, and we're delighted to hear that Scott has been an exceptional asset to you! Thanks for sharing your great experience, and for your recommendation. Let us know if we can be of service in the future. Enjoy your new car!


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  • Great Dealer

    I had such a great experience at Harte Nissan. I called to see if a car I found here at cards.com was still available and was greeted warmly and i...


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    I had such a great experience at Harte Nissan. I called to see if a car I found here at cards.com was still available and was greeted warmly and invited in to test drive the car. It was a really good deal and I ended up buying the car. The people who work there went above and beyond to make the buying process easy. I drove away knowing a got a great deal on a slightly used car that I couldn't have gotten anywhere else. LaQuea, the friendly sales rep who helped me, is AMAZING! Buy here - you won't be sorry.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Knowledgeable, Patient and Accessible Salesperson
    April 25, 2017

    I recently purchased a new Nissan Rouge from Laquea. She took the time to listen and understand what I wanted instead of trying to rush me into a ...


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    I recently purchased a new Nissan Rouge from Laquea. She took the time to listen and understand what I wanted instead of trying to rush me into a quick sale. I test drove a new 2017 Nissan Rouge SV AWD and a used 2015 Nissan Rouge SL AWD. When I told Laquea I wanted to discuss the options with my fiance, she gave me her number, the price quotes, and the specs on both vehicles. When I was ready to make my decision we were able to reach a fair selling price that same day. Before I left the dealership with my new car, Laquea made sure to take the time to show me the special features in my new car, pair my phone to the bluetooth, take me on tour of the service facility, and pre-schedule my first oil change. I would highly recommend working with Laquea to purchase your vehicle. She truly went above and beyond!

    Does recommend this dealer

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  • Excellent sales and service!
    April 22, 2017

    Michael has been our salesman for several years and several vehicles. Over the years he has become a friend! The service department is very helpfu...


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    Michael has been our salesman for several years and several vehicles. Over the years he has become a friend! The service department is very helpful as well. While waiting for my car to be serviced I drink their freshly brewed Starbucks coffee and watch movies in the comfortable waiting room. Overall excellent dealership that I will continue to visit in the coming years!

    Does recommend this dealer
    Came in for service or repair

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  • April 17, 2017
    April 22, 2017

    I recently was in search of a new vechicle and has found one online that I feel in love with. Upon coming in to test drive it I was told that it ...


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    I recently was in search of a new vechicle and has found one online that I feel in love with. Upon coming in to test drive it I was told that it was all ready sold. The sales rep that I came into contact with was very knowledgeable and assured me that if it feel through she would contact me. I am happy to say that LaQuea sold me the vechicle I came in for and was very helpful and was able to answer all my questions. She worked deligently with me and help me to get my payments were I wanted them. What a great experience I had at Harte Nissan and would recommend them to family and friends.

    Does recommend this dealer

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  • Linda J

    I recently purchased a 2017 Rogue from Harte Nissan. The new Rogue had many new features from my 2014 model. LaQuea Rayon spent a great deal of ti...


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    I recently purchased a 2017 Rogue from Harte Nissan. The new Rogue had many new features from my 2014 model. LaQuea Rayon spent a great deal of time showing me all the new features and answered all my questions. She was very knowledgeable and professional and also very personable and friendly. She made the whole experience very enjoyable. I would highly recommend her and Harte to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Looking for new car.
    March 30, 2017

    A few weeks ago my wife and I went to harte nissan looking for a new vehicle. I am disappointed that we did not come to an agreement with the offe...


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    A few weeks ago my wife and I went to harte nissan looking for a new vehicle. I am disappointed that we did not come to an agreement with the offer that was given to us for our trade in which we purchased there as well. I would have hoped the sales person would have at lease tried to contact me to discuss another vehicle that may work for us pice wise.

    Does recommend this dealer

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  • Would never return
    March 17, 2017

    Took my care to a local tire shop for tires after resetting of the computer to relearn TPMS codes. Sensors never relearned. Brought my car to deal...

    Harte Nissan

    Hello, I apologize if you had anything less than a great experience with our dealership. Customer satisfaction is extremely important to us and w...


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    Took my care to a local tire shop for tires after resetting of the computer to relearn TPMS codes. Sensors never relearned. Brought my car to dealership for 2 min TPMS reset got charged 125$ for a typically free procedure. That wasn't bad enough they release my car to me not fully checked and had to bring car back next day. even though service invoice was noted all four tires were checked it wasn't checked at all. buyer beware

    Does not recommend this dealer
    Harte Nissan

    Hello, I apologize if you had anything less than a great experience with our dealership. Customer satisfaction is extremely important to us and we take all of our reviews, good and not so good, very seriously. Please reach out to me at 860-549-2800 if you would like to discuss this further. Thank you. Damen Polance General Manager Harte Nissan


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  • Great service!

    I just purchased a 2016 Nissan Rogue. Working with Frank and Jay was excellent. I had already been to two other Nissan dealers in the same week, ...


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    I just purchased a 2016 Nissan Rogue. Working with Frank and Jay was excellent. I had already been to two other Nissan dealers in the same week, and Harte Nissan offered the best deal, service, and experience by far. From start to finish, I felt respected and like I was not being taken advantage of. Spending a couple of hours with Frank was a great time! They did not hassle me when I wanted to eliminate the VIN etching fee, and their other fees were lower than the largest Nissan dealer in Connecticut by $1700 for the same vehicle. I will definitely be recommending that my friends and family visit West Haven.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful Experience!

    I recently purchased a 2016 Nissan Rogue with the help of LaQuea Rayon as my Sales Rep. I was turning in a lease I had with your company as well a...


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    I recently purchased a 2016 Nissan Rogue with the help of LaQuea Rayon as my Sales Rep. I was turning in a lease I had with your company as well and rolling into a new vehicle and she made the transition so seamless and I'm forever thankful! Car buying is stressful enough and she was able to handle the return process of my lease as well as help me finance my next car and I couldn't have been any happier with the process. Laquea was kind, patient, professional and answered all the questions and concerns I had. With the service that I continously get here you've really earned yourself a life long customer! Thank you for making me feel like family and a well valued customer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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