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Reviews

Average Ratings

4.9
Average based on 112 reviews.
  • So Happy

    I was a first time shopper at Harte Nissan, and my salesman was Scott MacDonald. I could not say enough about the hospitality I was shown, nor cou...

    Dealer Response

    Hello, Carolyn! Our goal is to provide excellent service throughout the lifetime of your car, and we're delighted to hear that Scott has been an ...


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    I was a first time shopper at Harte Nissan, and my salesman was Scott MacDonald. I could not say enough about the hospitality I was shown, nor could I rant enough about Scott. He gave us his cell phone number, and I even called him with a question when he was not at work. He was absolutely the best. I would highly recommend this dealership, and this salesperson to any friends, family, etc. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, Carolyn! Our goal is to provide excellent service throughout the lifetime of your car, and we're delighted to hear that Scott has been an exceptional asset to you! Thanks for sharing your great experience, and for your recommendation. Let us know if we can be of service in the future. Enjoy your new car!


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  • Another good experience

    This was my second time leading from Harte. My deal was complicated beacause I was ending my lease early. My sales person John Hair was polite, pa...


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    This was my second time leading from Harte. My deal was complicated beacause I was ending my lease early. My sales person John Hair was polite, patient and knowledgable. He worked tirelessly with his manager Damen to get me the car and payment I could live with. Not to mention when I went to pick up my car it was ready as promised with a full tank of gas ! John and his team is great. Don't hesitate to give them your business. Love love love this place !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New 2016 Rogue

    Bought my first car from Harte Nissan and had a very good experience. The salesman, John Hair, was polite, helped me find a car that fit the qual...


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    Bought my first car from Harte Nissan and had a very good experience. The salesman, John Hair, was polite, helped me find a car that fit the qualities I was looking for, and was available to answer any questions before, during, and after the process. I was able to leave that day with my brand new car, didn't have to wait days later. I would highly recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2016 Pathfinder

    Can't go wrong at Harte Nissan. Damon the GM and Laquea made my lease swap as easy as possible in and out in an hour and ZERO headaches!! I would...


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    Can't go wrong at Harte Nissan. Damon the GM and Laquea made my lease swap as easy as possible in and out in an hour and ZERO headaches!! I wouldn't go anywhere else and I travel across the state to do business with them. We have bought multiple cars from Harte Nissan and this is our second lease and we couldn't be happier!! Don't go anywhere else. Harte Nissan is fair and super easy to do business with. Thanks Damon and LaQuea! See you for service on the new ride. Mike

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • A very great experience.

    I am very pleased with my new car. The customer service was great. I like how John Hair the sales consultant explained everything to me. Made me f...


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    I am very pleased with my new car. The customer service was great. I like how John Hair the sales consultant explained everything to me. Made me feel super comfortable. He helped me with the new features in the car I couldn't be more grateful. He deserves a 10 for satisfied customer here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Positive Experience!

    We purchased a used Altima at Harte and we had a very positive experience with our salesperson, Scott. We truly appreciate the upfront approach to...


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    We purchased a used Altima at Harte and we had a very positive experience with our salesperson, Scott. We truly appreciate the upfront approach to providing us with their best price. We are not big fans of the "back and forth" approach to buying a car and the "pushiness" that sometimes happens with salesman so this was a refreshing experience! Once we made the decision on which car we wanted, the actual purchase and pick-up was seamless, quick, and efficient. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service, VERY Helpful

    Service at this dealership is excellent. they work with you to make sure you leave out happily & with everything you wanted. Not a lot of places c...


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    Service at this dealership is excellent. they work with you to make sure you leave out happily & with everything you wanted. Not a lot of places care enough. However, I recommend everyone to come here. The sales consultant I worked w/ name John Hair was right on point, he made sure I understood every bit of information and checked on me throughout the wait process. He's a great consultant. Thank you guys for your service. I love my new car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent dealership

    I am writing about my experience buying a Frontier pick-up truck. Harte Nissan is everything you hope to find in a dealership but rarely find - at...


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    I am writing about my experience buying a Frontier pick-up truck. Harte Nissan is everything you hope to find in a dealership but rarely find - attentive, patient and personal service, knowledgeable and professional people all around, helpful rather than pushy. The showroom is a bright, relaxed space which is a welcome contrast to the soulless production lines that describe most dealerships. The truck was gleamingly prepared. My Sales Consultant - John Hair - and the General Manager - Damen Polance were both excellent and a pleasure to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing Customer Service

    Everyone at Harte Nissan is amazing. Damen Polance, the general manager, was exceptional! He went above and beyond to answer all of my questions. ...


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    Everyone at Harte Nissan is amazing. Damen Polance, the general manager, was exceptional! He went above and beyond to answer all of my questions. John Hair was very knowledgeable about my vehicle and helped me understand every inch of it. I left the dealership knowing every detail about my car and felt great knowing if I had any other questions they would be more than happy to help me out. I definitely recommend this dealership to anyone looking for great service and a great vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Sales Manager, rookie sales associate

    When I walked in, I was greeted by Kevin Sumlin, a new sales associate. Kevin was not the most personable person to talk to. He did not ask too ma...

    Dealer Response

    Hello Brianna, My name is Damen Polance and I am the General Manager here at Harte Nissan. I am glad to hear that Brett took great care of you, ho...


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    When I walked in, I was greeted by Kevin Sumlin, a new sales associate. Kevin was not the most personable person to talk to. He did not ask too many questions, and I did most of the talking. I test drove a Nissan Rogue and then afterwards decided to negotiate. I'm not sure if it was just his personality or if it was because it was towards the end of the day, but Kevin seemed irritated and a few times I felt like I received attitude from him when I was trying to negotiate. Negotiation is a big part of car buying, and I wanted to make sure I was getting the best price for what I needed. The sales manager Brett McAloon was a great help, very personable, outgoing and friendly and came over and was able to give me a great deal. I went home and slept on it and called the next morning to tell Brett I wanted the car, and he said he would get it ready for me. When I returned that late afternoon, I again was greeted by Kevin. Kevin was mostly quiet, did not know much in terms of the process and things that had to be done, the iPad process we had to go through before I could leave with the car, and it felt like it made the process longer. Kevin did not seem very knowledgeable yet about the company and about the cars and the buying/leasing process. He also began complaining about personal issues as we were waiting around, which I understand everyone has, but it made me feel uncomfortable. Overall, I am happy that the sales manager Brett was able to get me a great deal on a car that I love, but I was unhappy being stuck with an in-personable rookie sales associate, especially being a return Nissan customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Brianna, My name is Damen Polance and I am the General Manager here at Harte Nissan. I am glad to hear that Brett took great care of you, however, am very sorry that Kevin did not welcome you to the Harte family. We strive to provide an excellent customer experience and work hard to make our customers feel welcome, comfortable and invited to the Harte Family. Please feel free to reach out to me or Brett directly for any future assistance at 860-549-2800. Please accept my apologizes and thank you for the feedback. Sincerely, Damen Polance General Manager, Harte Nissan


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