Terryville Chevrolet

Everyone was very friendly and helpful. From Linda at the front desk to the Finance manager who took extra care to make sure I understood everything about my auto loan. My sales guy Chris B, didnt apply one drop of pressure. He just did what I asked and that was to sell me the car I wanted. I let Chris know I will be returning to him for my next purchase.

Very good overall experience. My salesman Harry was very friendly and knowledgeable. The whole purchase went through smoothly. The couple of minor issues (as it was a used vehicle) were taken care of by the service department and it was ready for pickup on time. Thanks guys!

They never even responded to me. I reached out 3 times asking about a car.

These people put me in danger with bad brakes I warned them and they blew me off I almost crashed car with brake failure

Very pleasant experience! Family has purchased vehicles from Terryville Chevrolet for a very long time and never had any problems. They were very helpful, very professional, and extremely kind. Will buy another.

Horrible dealership. Buyer beware. I recommend staying away from Chris, the sales rep. We were interested in a Jeep and called the dealership to inquire about an accident report we had seen related to it. Chris denied that any such report existed, and from there, his attitude became increasingly dismissive. When I addressed his rudeness, he hung up on me. I tried calling back multiple times to speak with a manager, but the entire dealership ignored my calls. I'm sharing this experience to warn future customers that no one should be treated with disrespect while trying to make a purchase.

My husband and I were ecstatic to find the exact car we wanted, at a great price point at Terryville Chevrolet, approximately 1.5 hour drive from our home. Little did we know how much of a headache it would be. We had our own financing lined up, and Terryville Chevy was infuriating to deal with. We were consistently supplied misinformation when we asked questions regarding the sales process in CT (we are MA residents), and constantly told how difficult MA makes the registration process. Once all finances were agreed upon, Terryville Chevy neglected to give us documentation (I.e. pricing worksheet OR Bill of Sale) for TWO days, (although it was ready). We finally were able to work things out, then, upon signing all of the paperwork with the finance manager, I was cornered and berated by our sales person for not bringing a bank check with us (which we were not able to do, as they had not provided us the proper documentation to do so). When we were finally able to get that sorted, we received no confirmation from Terryville Chevy that our registration had been processed in the state of MA, and were clear to get the car inspected. Before getting the car inspected, we discovered that the car horn does not work, and therefore, the car will get a rejection sticker. I have been given the run around AGAIN to find a reasonable solution to this issue, as my husband and I no longer TRUST Terryville Chevy to ensure this car's safety or fix the issue. This car should have NEVER left the lot in this condition, and they do not seem willing to work with us to fix it. We feel ripped off and taken advantage of.

Had a great buying experience here at terryville chevy. My salesman Peter was great and very knowledgeable. I highly recommend going here!

Just brought a 23 Colorado trail boss Miguel was an awesome sales person very knowledgeable and friendly, would buy from him again

Worst dealership I’ve ever done business with. Customer service is horrendous and I’ve never met such an unprofessional owner of a business PLEASE BEWARE!!!