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Reviews

Average Ratings

4.7
Average based on 55 reviews.
  • Clean, professional dealership

    We have always been pleased with our service at Terryville Chevrolet. Bob Wilson, service mgr. and his whole staff are always pleasant and profess...


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    We have always been pleased with our service at Terryville Chevrolet. Bob Wilson, service mgr. and his whole staff are always pleasant and professional. Our service was always done as quick as possible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Made new Friends at Terryville Chevrolet dealersh

    Dealership and salesperson were honest and keep their word through out. A pleasurable experience from start to finish.


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    Dealership and salesperson were honest and keep their word through out. A pleasurable experience from start to finish.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor Treatment by Dealer

    After buying a new Corvette in 2015, and having a flat tire in May 2016, I discovered that Terryville had given me an incorrect lug nut adapter (d...


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    After buying a new Corvette in 2015, and having a flat tire in May 2016, I discovered that Terryville had given me an incorrect lug nut adapter (didn't match the nuts) and the tire couldn't be removed for repair. Terryville, about 50 miles away, initially denied any responsibility and left me on my own to find the manufacturer of the device and obtain a replacement. I managed to do that at a modest cost of about $37, but felt that the dealer should at least reimburse me for the cost. The General Manager has agreed twice, but after three months and repeated phone calls, I have seen no check. This indicates to me a manager or a dealership who has no interest in his clients. Thankfully, I didn't get stiffed for a larger amount.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Dealership For Buying And Servicing

    Bob Wilson in the service department continues to distinguish this dealership over any others. Extremely helpful and very knowledgeable!


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    Bob Wilson in the service department continues to distinguish this dealership over any others. Extremely helpful and very knowledgeable!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2016 Malibu 2lt

    This dealership is very welcoming and my salesman Bob was very knowledgeable. He stayed after hours to assure my deal was done on time. No games...


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    This dealership is very welcoming and my salesman Bob was very knowledgeable. He stayed after hours to assure my deal was done on time. No games just a fair price. Will definitely return to purchase my husbands vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Repaired major damage from deer crash

    The serivce was fast and easy i got the rental and was able to go on with my normal life like nothing ever happened.Once yhe car was fixed i got a...


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    The serivce was fast and easy i got the rental and was able to go on with my normal life like nothing ever happened.Once yhe car was fixed i got a call to pick it up it looked like new again.Everything was so smooth.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • They don't care!!

    I brought my car in for a tie rod. Which I needed per my Mechanic . I went to Terryville Chevy cause I had I 200 hundred dollar coupon. Which afte...

    Dealer Response

    Dennis, we're very sorry to hear of your recent experience with our service department. If you would be open to contacting us at your earliest con...


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    I brought my car in for a tie rod. Which I needed per my Mechanic . I went to Terryville Chevy cause I had I 200 hundred dollar coupon. Which after the service they Said I couldn't use it.they told me it expired. Which I was told it never expire. After I received my suv back,it was bouncing And pulling to the left.i couldn't stand it. So I took my car back to the place were I normally have it service.( I had more than one problem with Terryville Chevy in the past) . Come to find out,it was a bad ball joint and Terryville never said nothing about it. My question is, how did they replace my tire rod and have a front end alignment done with a bad ball joint. My normal mechanic would never have done a front in alignment with a bad ball joint .i call Terryville to tell the service manager Mike. He said he was done with my business due to my negative comment I wrote . SOUNDS LIKE A NICE PLACE TO DO BUSSINES. They lost all further sales from me and anyone I know. Terryville u need to look at how u treat customers . We the customer r the reason why u have Your job and BUSSINES

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dennis, we're very sorry to hear of your recent experience with our service department. If you would be open to contacting us at your earliest convenience, we would greatly appreciate the opportunity to further discuss your situation. We look forward to speaking with you and regaining your trust in our business. Sincerely, Terryville Chevrolet Team


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  • 2016 Malibu Premier Lease

    I had a great experience leasing my 2016 Malibu Premier. Great test drive and the salesman Justin was very knowledgeable about all of the features...


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    I had a great experience leasing my 2016 Malibu Premier. Great test drive and the salesman Justin was very knowledgeable about all of the features and options. I initially asked that they not try to offer me the variety of dealer based options during the negotiations and they obliged which was appreciated. When the vehicle was delivered, it was clean, freshly washed and had a full tank of gas. Overall a great experience and I love the new Malibu.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kudos to Terryville Chevrolet

    I would strongly recommend if you are in the market for a new vehicle to visit Terryville Chevrolet. My sales person "Amy" was awesome. She was ve...


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    I would strongly recommend if you are in the market for a new vehicle to visit Terryville Chevrolet. My sales person "Amy" was awesome. She was very thoughtful and always made herself available for any questions that I had about the process even when she was not working. Amy was sincere and made me feel that I was a valued customer. Kudos to Amy and Terryville Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic Experience

    This was the easiest and most pleasant car buying experience I ever had. Amy Smith and Terryville Chevrolet handled the entire process from orderi...


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    This was the easiest and most pleasant car buying experience I ever had. Amy Smith and Terryville Chevrolet handled the entire process from ordering to delivery in a professional and friendly manor. I got the exact truck I wanted in less time than expected. My wife and I came from 4 hours away to pick up this truck and Amy had made sure that we had submitted all the necessary paperwork in advance. We were shown the features of the truck, activated OnStar, paired my phone and were on our way.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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