AutoNation Honda O'Hare

Amazing customer service. Perfect place to buy a car they are not pushy or forcefull on you when you are just checking out to see if you fit in the car.

This was my first time taking my car to the dealer and they made it a very easy process, everyone I interacted with was accommodating and kind

Good experience worked out a deal quick and wasn’t pressed into buying, picked up vehicle a few days later and was re washed and cleaned in and out, definitely recommend Cavazos as a sales person and finance team was also awesome. Over all great experience at this dealer.

Good customer care with explanation good about the work and suggestions about the future plans

my time at autonation was quick, to the point, and with excellent care!! immediately if there was any issue with the car, they fixed it before sending it home with me. I highly HIGHLY reccomend requesting ray to help you. He answered all the hard questions and got me all the answers I was looking for!!

Arsen Vychivskyy best sale associate ive ever dealt with. Honest, calm, nice, and absolutely no bull crap. The purchase went smoothly. Closing the deal was Hassan Shanon, Finance manager, Flawless. I had a great time not getting beat up and dragged thru the coals on new car buying. Lol!

Making an appointment at this dealership was the only easy and positive experience I had. I have a 2003 Honda CRV and the charge for an oil change was almost $100! They discounted it to $65 but I am used to paying no more thsn $50 for this car. So they totally overcharge. I also came in to have my brakes and rotors replaced, which I am used to paying no more than $600 for (even on my newer car). Their first quote for just those two thjngs was almost $1600! Ridiculous! The service guy brought the total down and told me the total charge for the pil change, brakes and rotors using after market parts (which is all that should be used on a car as old as mine) woukd be $772. Then, after being quoted that amount, I was called back hours later and told that they needed to replace calipers on the car and those would be $160 additional plus tax. I was extremtly upset becsuse that was not part of the original quote and they said the brakes could not be put on without them. So I had no choice. But it was very dishonest and this should have been part of the original quote. They also quoted me all kinds of other stuff to be done, as my original quote for all work was almost $3600 without taxes. My car is not even worth that! Anyway, they did not even finish the car the day I dropped it off, nor did they finish it the next day as promised. It took them two days to finish, which for only putting on brakes and rotors is absolutely ridiculous! So the dishonest pricing and the ridiculous amount of time it took to repair my car is why I only gave 2 stars. I miss my repair shop in Vegas! I do not plan to ever come back to this dealership. There are many Honda dealerships in the Chicago area. Go to another one if you want honest people and pricing!

The experience was alright. Felt like I was being pushed into buying a car. The car I bought is good. Has a few minor flaws that were not handled by the dealership, or refused to help in that matter. But all in all, an above average experience

I bought my car from here in 2023; I refinanced it about a year later and have been contacting them for a few months now to discuss refunds of GAP coverage. Every phone call to the finance department has led to the call being disconnected and every other attempt has been met with silence. I enjoyed my car buying experience, for the most part, but in dealing with the finance department in this matter, they are and have been absolutely abysmal.

Staff is always polite and accommodating. Has kept me updated with repairs on my car and have done an excellent job. I have always trusted their expertise.