Honda of Watertown

4.9
(1,105 reviews)
Visit Honda of Watertown
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed

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New (866) 253-9286 (866) 253-9286
Used (866) 246-4410 (866) 246-4410
Service (860) 631-5722 (860) 631-5722

Inventory

See all 166 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2004.
Why Buy From Honda of Watertown?
- We Extend Your Warranty
- 10-Day Exchange Policy
- Your First Ding Repaired
- Pre-Owned Vehicle Warranty
- Complimentary Loaner Vehicle
- Referral Bonus
- Repeat Buyer Allowance
Plus It's our stated policy to treat every visitor to our store as an honored guest in our home; every day every time without fail NO EXCEPTIONS! Visit us at 816 Straits Turnpike Watertown or online at hondaofwatertown.com.

Service center

Phone number (860) 631-5722

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

4.9
(1,105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Watertown from DealerRater.

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5.0

Very pleasant staff

I like my sales person very much. I’ve done business with him in the past and that’s why I came back. Everyone that I’ve dealt with has been very pleasant

5.0

Very pleasant staff

I like my sales person very much. I’ve done business with him in the past and that’s why I came back. Everyone that I’ve dealt with has been very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business, Jennie. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

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5.0

Great service personnel

Work was performed in a timely manner. Facility was clean. My service rep was friendly, and courteous and he explained everything very clearly.

5.0

Great service personnel

Work was performed in a timely manner. Facility was clean. My service rep was friendly, and courteous and he explained everything very clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Nancy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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5.0

Great service

Service attendant was very informative. He fully explained what was completed and what should be done in the near future

5.0

Great service

Service attendant was very informative. He fully explained what was completed and what should be done in the near future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Denise, Thanks for sharing about your service experience with Honda of Watertown. We appreciate your business and hope to see you again soon!

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5.0

Good service

Sale rep was able to work with me and didn’t make the process hard at all will recommend to a friend or family member.

5.0

Good service

Sale rep was able to work with me and didn’t make the process hard at all will recommend to a friend or family member.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Krystal, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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4.0

Oil Change

Service done correctly. No issues. All is well. I'll be back. Sent Service Advisor email, no response. Not good if you want me to return.

4.0

Oil Change

Service done correctly. No issues. All is well. I'll be back. Sent Service Advisor email, no response. Not good if you want me to return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, David, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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5.0

Excellent experience

Extremely friendly, personable, patient, and knowledgeable sales, finance, and service team. I will not be shopping anywhere but Honda of Watertown for all future vehicles!

5.0

Excellent experience

Extremely friendly, personable, patient, and knowledgeable sales, finance, and service team. I will not be shopping anywhere but Honda of Watertown for all future vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Alyssa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Watertown.

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5.0

So happy to be a part of the Honda family now

JB was super helpful and helped steer me in smart directions. He answered all my questions and made smart recommendations.

5.0

So happy to be a part of the Honda family now

JB was super helpful and helped steer me in smart directions. He answered all my questions and made smart recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dylan, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

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5.0

Great facility , always welcoming

Everyone is very kind and welcoming from the time you arrive until the time you leave, things are very organized and services are rendered in a timely manner.

5.0

Great facility , always welcoming

Everyone is very kind and welcoming from the time you arrive until the time you leave, things are very organized and services are rendered in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Honda of Watertown. Your feedback and rating mean a lot to us. We're glad we were able to help, Cristal, and we hope to see you again!

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5.0

very helpful right away and throughout the whole sales

very helpful right away and throughout the whole sales process gave me a great deal and went over all features

5.0

very helpful right away and throughout the whole sales

very helpful right away and throughout the whole sales process gave me a great deal and went over all features

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brandon or our team can assist you with in the future, please let us know.

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5.0

Service visit

Friendly, courteous, and thoroughly explained everything. Service was completed on time. I’ve always had a good experience when I bring in my car fit service.

5.0

Service visit

Friendly, courteous, and thoroughly explained everything. Service was completed on time. I’ve always had a good experience when I bring in my car fit service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Honda of Watertown. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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