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Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 5:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed
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Reviews

4.9
148 lifetime reviews.
  • Super service!

    4/6/17 I brought my Honda in for the 1st time. In the drive up service I was greeted by Anthony who was so nice. In the service waiting area I ...


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    4/6/17 I brought my Honda in for the 1st time. In the drive up service I was greeted by Anthony who was so nice. In the service waiting area I was helped by Ramon and Stephanie who both made my day because they were so helpful and kind. I met Carol who is a blessing .Carol you are the BEST! I spoke to the service manager Reuben who was so understanding and reallly listened to me. He made me feel that he really cares and would go the extra mile to make customers happy!Thankyou Reuben you are a real asset to Watertown Honda!Thankyou to who serviced my car I was in and out in 45min.Thankyou to all in the service area for a pleasant experience!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Concern for Customer

    I like that service manager gives full explanation of what needs to be done and why. Customers are treated respectfully.

    Dealer Response

    Hi Mary, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience.W...


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    I like that service manager gives full explanation of what needs to be done and why. Customers are treated respectfully.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience.We will be sure to pass along your kind words to the team and we look forward to seeing you again. - Mark Tigner (mtigner@lorensen.com).


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  • oil change

    the work was done in a timely fashion and the waiting area is nice with water and tea available to use.

    Dealer Response

    Hi Nancy, thank you for sharing this great feedback with us.We feel our service department is what makes us special.Reviews like yours help us to ...


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    the work was done in a timely fashion and the waiting area is nice with water and tea available to use.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nancy, thank you for sharing this great feedback with us.We feel our service department is what makes us special.Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit.We look forward to seeing you for your next service appointment! - Mark Tigner (mtigner@lorensen.com).


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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2004

Honda of Watertown has built a reputation on providing courteous, honest service that our customers appreciate. Along with our full complement of new Hondas, we have a large selection of Certified and pre-owned vehicles available at the Used Car Superstore right next door. PLUS, every vehicle we sell comes backed by the Jon Lorensen Advantage that saves you over $1500 with 8 exclusive value guarantees including a warranty extension, your first oil change at no charge, a 10-day exchange policy and more!

"Roll with the Advantage, learn more at lorensen.com!"