Honda of Watertown

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4.8
(830 reviews)
Visit Honda of Watertown
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–8:00pm
Tuesday 7:30am–5:00pm 9:00am–8:00pm
Wednesday 7:30am–5:00pm 9:00am–8:00pm
Thursday 7:30am–5:00pm 9:00am–8:00pm
Friday 7:30am–5:00pm 9:00am–5:00pm
Saturday 7:30am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (866) 253-9286 (866) 253-9286
Used (866) 246-4410 (866) 246-4410
Service (860) 631-5722 (860) 631-5722

Inventory

See all 113 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2004.
Why Buy From Honda of Watertown?
- We Extend Your Warranty
- 10-Day Exchange Policy
- Your First Ding Repaired
- Pre-Owned Vehicle Warranty
- Complimentary Loaner Vehicle
- Referral Bonus
- Repeat Buyer Allowance
Plus It's our stated policy to treat every visitor to our store as an honored guest in our home; every day every time without fail NO EXCEPTIONS! Visit us at 816 Straits Turnpike Watertown or online at hondaofwatertown.com.

Service center

Phone number (860) 631-5722

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

4.8
(830 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Write a review
4.0

Excellent service

Service associate was very helpful, resolved my issues, was respectful and spoke in a language that I could understand! Always a pleasant service experience!

5.0

Great service & clean facilities

I feel comfortable bringing my car for a service and I always get a diagnosis about it. The service is excellent. They are honest and helpful.

5.0

I don't know what goes here?

The service tech was very friendly. He answered all of my questions. He also asked if I wanted to make my future appointment.

Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

5.0

Great service

Very nice personal, super fast service. Good coffee and hot chocolate. Warm place. Very nice experience. It is always like that. Good service

Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda of Watertown, we value our customers and we look forward to seeing you down the road. Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

5.0

Great Service

Great service from the time I pulled up to get my oil change and was done in a timely manner.

Dealer response

Thank you so much Jennifer for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

5.0

Great Service

The service manager, Glenn Clark was very helpful and they were able to accommodate me last minute when I had an emergent issue.

Dealer response

Crystal, thank you for your kind words about Glenn and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

5.0

Thanks so much to Rich, Marc and the entire staff at

Thanks so much to Rich, Marc and the entire staff at Honda of Watertown. I absolutely love my pre-owned 2019 Honda CRV. You had the best selection, prices and interest rates out of all the dealerships I visited. Rich made the entire car buying process go smoothly and we truly appreciate that. Thank you Honda of Watertown!

Dealer response

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Honda of Watertown. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

4.0

Not the worst... but room for improvement

After explaining that I had an appt after my oil change, I believe they either fit my car in quickly or it was just good timing.

Dealer response

Jessica, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

5.0

Very nice dealership. Modern and up to date.

Quality service. Service advisor was knowledgeable and very helpful. The service was done quickly and was very happy with everything

Dealer response

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda of Watertown, we value our customers and we look forward to seeing you down the road. Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

5.0

Honda service

Jay was nice, friendly, and courteous. Jay made sure the issue was checked out and I was put into a loaner car.

Dealer response

Ellen, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Glenn Clark gclark@hondoafwatertown.com Service Manager

See all 830 reviews