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Honda of Watertown

(1,213 reviews)
Visit Honda of Watertown
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (866) 253-9286 (866) 253-9286
Used (866) 246-4410 (866) 246-4410
Service (860) 631-5722 (860) 631-5722

Inventory

See all 176 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2004.
Why Buy From Honda of Watertown?
- We Extend Your Warranty
- 10-Day Exchange Policy
- Your First Ding Repaired
- Pre-Owned Vehicle Warranty
- Complimentary Loaner Vehicle
- Referral Bonus
- Repeat Buyer Allowance
Visit us at 816 Straits Turnpike Watertown or online at hondaofwatertown.com.

Service center

Phone number (860) 631-5722

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(1,213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Watertown from DealerRater.

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Sales team was very accommodating and easy to work with.

Sales team was very accommodating and easy to work with. They allowed me to take the vehicle for 3rd party inspection. Finance team was also very friendly and easy to work with. They were able to meet the rate that my local bank was offering. This allowed me to do financing on the spot. I had a lot of questions about buying out of state and the team took care of it all for me. Temporary plates and registration. Submitted my old plates in my home state and shipped me my new plates along with my states registration. This allowed me to drive away in the vehicle that day instead of days or weeks later. Great service!

Sales team was very accommodating and easy to work with.

Sales team was very accommodating and easy to work with. They allowed me to take the vehicle for 3rd party inspection. Finance team was also very friendly and easy to work with. They were able to meet the rate that my local bank was offering. This allowed me to do financing on the spot. I had a lot of questions about buying out of state and the team took care of it all for me. Temporary plates and registration. Submitted my old plates in my home state and shipped me my new plates along with my states registration. This allowed me to drive away in the vehicle that day instead of days or weeks later. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honda of Watertown!

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It was very easy to deal with the salesperson Chris.

It was very easy to deal with the salesperson Chris. No hard sell and he gave us what I feel was the best offer. He worked with the finance person to setup all the paperwork and I was very pleased with the result.

It was very easy to deal with the salesperson Chris.

It was very easy to deal with the salesperson Chris. No hard sell and he gave us what I feel was the best offer. He worked with the finance person to setup all the paperwork and I was very pleased with the result.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us, Mary. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Joe was very professional and took the time to explain

Joe was very professional and took the time to explain what needed to be done to fix the car

Joe was very professional and took the time to explain

Joe was very professional and took the time to explain what needed to be done to fix the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Ronald, for your wonderful review! We're thrilled to hear that you found our team professional and helpful in explaining the necessary repairs for your car. At Honda of Watertown, we strive to provide excellent service and clear communication. We look forward to assisting you again in the future! Sincerely, John Bouchard jbouchard@hondaofwatertown.com Service Manager 860-417-1083

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Sotir was patient and fun to work with.

Sotir was patient and fun to work with. He let us look at a range of different cars and gave me time to pick the one I really wanted without rushing or pushing me to buy a car. Sotir is the best!

Sotir was patient and fun to work with.

Sotir was patient and fun to work with. He let us look at a range of different cars and gave me time to pick the one I really wanted without rushing or pushing me to buy a car. Sotir is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Honda of Watertown. Your feedback and rating mean a lot to us. We're glad we were able to help, Stephanie, and we hope to see you again!

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Henry Cardona-Sota was very helpful from the first phone

Henry Cardona-Sota was very helpful from the first phone call. He answered all my questions and was very pleasant, professional and knowledgeable about the car I purchased.

Henry Cardona-Sota was very helpful from the first phone

Henry Cardona-Sota was very helpful from the first phone call. He answered all my questions and was very pleasant, professional and knowledgeable about the car I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cynthia, Here at Honda of Watertown, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Henry, and it was a pleasure having you at the dealership. We appreciate your review!

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Nick and everyone was so pleasant and nice and answered

Nick and everyone was so pleasant and nice and answered my questions 100% I will recommend anyone to Honda Watertown. I am very happy and pleased. Thank you so much. Keep up the amazing work

Nick and everyone was so pleasant and nice and answered

Nick and everyone was so pleasant and nice and answered my questions 100% I will recommend anyone to Honda Watertown. I am very happy and pleased. Thank you so much. Keep up the amazing work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Gloria! We’re thrilled to hear that Nick and the team provided you with such a pleasant experience at Honda of Watertown. We appreciate your recommendation and look forward to seeing you again. Keep enjoying your vehicle, and thank you for supporting us! Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

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Service department is top notch.

Service department is top notch. Service manager explained and was helpful with any questions we had. All the employees were kind and attentive during my time at the dealership. I was getting my vehicle serviced and waited. Many employees came and asked if I needed anything. Very nice to do on a busy Saturday

Service department is top notch.

Service department is top notch. Service manager explained and was helpful with any questions we had. All the employees were kind and attentive during my time at the dealership. I was getting my vehicle serviced and waited. Many employees came and asked if I needed anything. Very nice to do on a busy Saturday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Watertown. We look forward to having you as one of our valued customers for many more years to come!

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Joe listened to my concerns and kept me apprised of the

Joe listened to my concerns and kept me apprised of the work being done on my car.

Joe listened to my concerns and kept me apprised of the

Joe listened to my concerns and kept me apprised of the work being done on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us, Karen! We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe, and we look forward to working with you again.

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Courtesy extended to me.

Courtesy extended to me. The way the work done was explained to me so I could easily understand.

Courtesy extended to me.

Courtesy extended to me. The way the work done was explained to me so I could easily understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Lori, for your wonderful review! We appreciate your kind words and are glad to hear that you found the service at Honda of Watertown clear and courteous. It’s important to us that our customers feel well-informed about their vehicle. We look forward to serving you again in the future! Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

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Joseph was really nice and helpful.

Joseph was really nice and helpful. Very informative on things I wasn't aware about and overall very respectful.

Joseph was really nice and helpful.

Joseph was really nice and helpful. Very informative on things I wasn't aware about and overall very respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Joseph! We truly appreciate your kind words about your experience at Honda of Watertown. It's fantastic to hear that our team member was able to provide you with helpful information and respect throughout your visit. We look forward to seeing you again soon! Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

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