Reviews
Christian Castro was excellent from the moment we got
Christian Castro was excellent from the moment we got into the parking lot until we left. Listen to our concerns, answered all of our questions. I would highly recommend this dealership in the future.
Christian Castro was excellent from the moment we got
Christian Castro was excellent from the moment we got into the parking lot until we left. Listen to our concerns, answered all of our questions. I would highly recommend this dealership in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Bought a 2026 CR-V hybrid.
Bought a 2026 CR-V hybrid. Salesman was Henry. He deserves 5 stars. The guy is personable, honest, authentic and was very helpful during the process. The sales manager, eddie, was instrumental in helping us get a better deal. And the finance manager, Sherry, was very patient with my multiple questions about warranties. Overall, a positive car buying experience.
Bought a 2026 CR-V hybrid.
Bought a 2026 CR-V hybrid. Salesman was Henry. He deserves 5 stars. The guy is personable, honest, authentic and was very helpful during the process. The sales manager, eddie, was instrumental in helping us get a better deal. And the finance manager, Sherry, was very patient with my multiple questions about warranties. Overall, a positive car buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Watertown.
honesty in needing service, not saying you need this done
honesty in needing service, not saying you need this done when in fact it could've been done 1 year later
honesty in needing service, not saying you need this done
honesty in needing service, not saying you need this done when in fact it could've been done 1 year later
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing about your experience with Honda of Watertown. We appreciate your business and hope to see you again soon!
The staff in the service department are professional,
The staff in the service department are professional, informative, helpful and easy to deal with.
The staff in the service department are professional,
The staff in the service department are professional, informative, helpful and easy to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The expertise and professionalism and courtesy that is
The expertise and professionalism and courtesy that is always shown to me. Joe Helayel, both as a Master Tech and Service Advisor is absolutely the best; I appreciate everything.
The expertise and professionalism and courtesy that is
The expertise and professionalism and courtesy that is always shown to me. Joe Helayel, both as a Master Tech and Service Advisor is absolutely the best; I appreciate everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your thoughts about your experience with Honda of Watertown. We appreciate your business and hope to see you again soon!
The customer rep named Luz was very helpful, professional
The customer rep named Luz was very helpful, professional and very knowledgeable about the Hondas. Her presence and enthusiasm was a big plus for us.
The customer rep named Luz was very helpful, professional
The customer rep named Luz was very helpful, professional and very knowledgeable about the Hondas. Her presence and enthusiasm was a big plus for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Here at Honda of Watertown, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Gotta tell you, I am very reluctant to buy a new or even
Gotta tell you, I am very reluctant to buy a new or even a used car. It seems like one I never know if I'm getting a good deal. For the first time, the process was nothing short of perfect. I almost bought a car that I wasn't happy with but drove away in exactly what I wanted and needed.
Gotta tell you, I am very reluctant to buy a new or even
Gotta tell you, I am very reluctant to buy a new or even a used car. It seems like one I never know if I'm getting a good deal. For the first time, the process was nothing short of perfect. I almost bought a car that I wasn't happy with but drove away in exactly what I wanted and needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Watertown.
Everything Willingness to help Answer all my questions
Everything Willingness to help Answer all my questions Solve all my problems Let me know what next needs to be done and they let me know in order what needs to be fixed first
Everything Willingness to help Answer all my questions
Everything Willingness to help Answer all my questions Solve all my problems Let me know what next needs to be done and they let me know in order what needs to be fixed first
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Honda of Watertown. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Service advisor was friendly and made sure that I was
Service advisor was friendly and made sure that I was informed and completely satisfied.
Service advisor was friendly and made sure that I was
Service advisor was friendly and made sure that I was informed and completely satisfied.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Henry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Watertown.
Joe was the best He explained everything that is needed
Joe was the best He explained everything that is needed for my car to run better .My plans is to have it all repair
Joe was the best He explained everything that is needed
Joe was the best He explained everything that is needed for my car to run better .My plans is to have it all repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your thoughts about your experience with Honda of Watertown. We appreciate your business and hope to see you again soon!