We had a very personable experience and liked the shaker ford atmosphere. K Bekurti was very helpful through our car buying experience. We purchased a... brand new Edge.
Purchased a 2016 Hyundai Elantra last week from Shaker Kia/Hyundai and am so happy I made the trip. Kristin was warm and welcoming, quickly finding ex...actly what my needs were and followed through with exceeding every one of them. A car that better fit my budget was down the road at Hyundai (from Kia dealership) and she without hesitation offered to drive me to see car. Experience was simple and stress free. Will use this dealer in future and highly recommend them (and Kristin!).
Everyone at this dealership were fantastic to work with. Our salesperson Jim Reed was professional, knowledgeable and made our buying experience stres...s free and enjoyable. In the future, if we need to buy another car, we will buy from Shaker Ford again.
Cathy Reed is an exceptional and professional car saleswoman. She was very knowledgeable, and polite. In the future I will be back to buy a car from C...athy due to how pleased I am with my experience. I love my new car!! Thank you Cathy!
My experience here was nothing but excellent! Jim Reed and Cindy Bugbee were very professional and made the decision making process stress free! Th...ey also took the time to make sure I was financially comfortable with my decision which a lot of dealerships do not take the time to do! I highly recommend coming here because you will get nothing but the best service and sale.
Best dealer experience we have had in 40 years. Mike Talarico was helpful and a pleasure to deal with. Cindy B. , the finance manager, is a force ...of nature. It was surreal watching her speed and efficiency in arranging the registration transfer, title transfer and insurance transfer at 5:00 on a Saturday. I wish Shaker had stores in the Hartford area.
This was my first time buying from a dealership and it was smooth and easy. The staff are super helpful and friendly. Make you feel right at home and ...comfortable.
Everything was done in a realistic manner, helped with all my requests and concerns. Went above and beyond my expectations for dealer service. Would h...ighly recommend to anyone and look forward to continue future sales here.
WORST RETAIL EXPERIENCE OF MY ENTIRE LIFE!!!!!!!! THESE PEOPLE ARE BONAFIDE CROOKS. AFTER BEING SOLD A LEMON USED F250 THAT NEED OVER 3500$ OF WORK A ...MERE 6 HOURS AFTER BEING DRIVEN OFF THE LOT, MY FIANCE WAS TOLD TO "GO XXXX HIMSELF" BY SALES MANAGER DOM LACAPRA. LIED ABOUT WARRANTY, REFUSED TO SWALLOW TOWING BILL/DIAGNOSTIC BILL OF BRINGING UN-DRIVEABLE TRUCK BACK TO THEIR DEALERSHIP. TRULY SADDENED TO HAVE HAD TO DO BUSINESS WITH SUCH A DESPICABLE GROUP OF PEOPLE AND DEALERSHIP. WAS FORD-LOYAL UP TO THIS POINT.
Jim Reed was superior and the purchase experience this week was fantastic. Excellent experience and I would highly recommend Jim and Shaker's. Beth ...Caldwell