Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

BMW of Darien Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2012

BMW of Darien in Darien, CT treats the needs of each individual customer with paramount concern. We know that you have h

...

igh expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

"We have a strong and committed sales staff with many years of experience satisfying our customers' needs."

Service

Oil, Filter Change

$79.95 and up*

New Brake Pads/Shoes (Front)

$199.95 and up*

New Brake Pads/Shoes (Rear)

$189.95 and up*

Engine Diagnosis

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
241 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2018

    The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was... wrong with my car. Every single one of the staff members were professional, polite and respectful!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fred, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope... you have a great day!

  • 5.0 out of 5
    July 23, 2018

    I bought one of their value cars which wasn't as expensive as other cars they sell but they treated me like a VIP. Yussef Ward was a pleasure to... work with and always followed up on various emails and texts. I would highly recommend Yussef and the whole team at BMW of Darien, awesome experience and love my BMW 428xi Convertible!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

  • August 3, 2017

    I never leave there dissatisfied, no matter what service advisor I get, they get the job done, especially Anthony Fischetti!!! Professional, knowledgeable,... and fast , it doesn't get any better! :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Piera, we are so happy to read such a great review about BMW of Darien! Please don't hesitate to reach out if there's anything additional we can do fo...r you.

  • 2.0 out of 5
    May 10, 2018

    I hardly ever leave negative reviews, but after the blatantly sexist and disrespectful treatment I received, I've decided this was worth it. Everyone... at Darien seemed really great, except for the representative I was dealing with, Anthony. Despite the fact that I booked the appointment, made the arrangements, paid for the services, and oh yeah IT WAS MY CAR THAT I BOUGHT AND PAID FOR, Anthony only made eye-contact with my dad, and shook his hand. My dad was there to give me a ride, that's it. I know that car dealers have a tendency to be sexist, but that was beyond belief. In addition to his lack of respect, Anthony told me the car would be ready in about 5 or 10 minutes, 40 minutes later I go back inside where someone else has informed me Anthony left for lunch about 2 minutes after I stepped outside, and no one could find my keys. It wasn't until a very nice man from the service department went into his desk that I got my car, closer to an hour after I was told 5-10 minutes. Worth mentioning, another person was there who had an appointment with Anthony, who had yet to show by time I left, but this patreon was understandably frustrated as his meeting was supposed to start 15 minutes before I left. I'm sure there are other great people at BMW Darien, but that day Anthony was not one of them.

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like to extend our most sincere apologies if our advisor came off as anything more than trying to follow your request to review our findings ...with your dad.

  • 5.0 out of 5
    May 8, 2018

    You meet at the entrance service people, they are all organized, all goes very fast, I got a loaner, I was in and out in no time, nice friendly people,... I couldn't shop for BMW in another place. They called when car was ready. I was very satisfied.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a ca...ll or stop by. Have an awesome day!

  • 5.0 out of 5
    May 7, 2018

    Beverly was an absolute Pleasure to work with. She was responsive to phone calls and emails even when the dealership was closed. She streamlined our purchase... with no headaches. Great Job.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sean, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a... call or stop by. Have an awesome day!

  • 5.0 out of 5
    April 17, 2018

    Excellent all around experience. . .courteous, efficient, thorough, and no hidden costs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dale, we are very happy we could provide you with an excellent experience! Feel free to reach out to us if you need anything. Have a wonderful day.

  • 5.0 out of 5
    April 16, 2018

    I WAS VERY PLEASE WITH MY REPAIR SERVICE WITH BMW OF DARIEN, STEPHEN PARRET WAS AWESOME AND GREAT TO WORK WITH.THANK-YOU SO MUCH.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad that everything was completed to your satisfaction! If there is anything additional we can assist you with, please let us know!

  • 5.0 out of 5
    April 13, 2018

    Every time I got to this BMW in Darien I am pleasantly surprised at how quickly they address my issues. I am never left in a waiting area and my loaner... is ready to go. Check out is equally as fast and efficient, and my car comes out properly repaired, and with a beautiful shine from the complimentary car wash too! Have gone to other dealers in the past for service and know that this is unfortunately NOT the typical experience, so I am happy to provide this positive review to BMW Darien. Keep up the good work!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kirsten, we are so happy to read such a great review about BMW of Darien! Thank you so much again for your feedback! We hope you have a great day!

  • 4.0 out of 5
    April 9, 2018

    Yussef, salesman, very helpful, responsive and diligent. Very transparent and fair. Only complaint is car had service light go on day I purchased and... he referred me to other dealer vs taking ownership and remedying for me.

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for all of your feedback, Mitchell. We are glad you had an overall positive experience dealing with Yussef! Please don't hesitate to reach o...ut if your vehicle's service light comes back on and we will do our best to address it!

View More Reviews