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BMW of Darien

(2,535 reviews)
Visit BMW of Darien
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 11 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (877) 300-6940 (877) 300-6940
Used (877) 300-7040 (877) 300-7040
Service (888) 284-3192 (888) 284-3192

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About our dealership

This seller has been on Cars.com since May 2025.
Established in 1967 BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien CT for over 50 years. At our dealership we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers as well as our community and are proud to continuously support local charities and organizations within Darien Stamford Norwalk New Canaan Westport and Fairfield County Connecticut.
Family Owned. Customer Driven.

Service center

Phone number (888) 284-3192

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Darien from DealerRater.

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The sales dept at bmw of Darien is great. I have to highly acknowledge Steve Koslowski for his care and kindness when I purchased my car sometime ago. I live in n.j. And the only reason I come to bmw of Darien is because of his great expertise and know I am in good hands. I highly recommend Steve Koslowski to anyone who is in the market for a new vehicle. As for the service dept and service advisors at the Dealership, they are pitiful and arrogant. I would not use them for my future service needs.

The sales dept at bmw of Darien is great. I have to highly acknowledge Steve Koslowski for his care and kindness when I purchased my car sometime ago. I live in n.j. And the only reason I come to bmw of Darien is because of his great expertise and know I am in good hands. I highly recommend Steve Koslowski to anyone who is in the market for a new vehicle. As for the service dept and service advisors at the Dealership, they are pitiful and arrogant. I would not use them for my future service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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We had the best experience working with Tyler Orban to buy our new car! It was our first time buying on our own and felt like we were in the best hands possible. Tyler was so knowledgable, honest and trustworthy. He didn't rush us, he was so patient and positive! Ardit Shabi, too, was so nice to speak to about financing options and features. He was able to answer all of our questions and made us feel taken care of. Overall, it was such a great experience from test drive to final pickup of our new car. We are so glad we went with BMW of Darien and have peace of mind knowing we'll be able to work with them in the future!

We had the best experience working with Tyler Orban to buy our new car! It was our first time buying on our own and felt like we were in the best hands possible. Tyler was so knowledgable, honest and trustworthy. He didn't rush us, he was so patient and positive! Ardit Shabi, too, was so nice to speak to about financing options and features. He was able to answer all of our questions and made us feel taken care of. Overall, it was such a great experience from test drive to final pickup of our new car. We are so glad we went with BMW of Darien and have peace of mind knowing we'll be able to work with them in the future!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Blaire, congrats on your new car! It's wonderful to hear that Tyler and Ardit provided such a smooth and comfortable buying experience. Thanks for trusting BMW of Darien with this important purchase.

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The process of buying a pre owned certified BMW X3 from this dealership and specifically Tyler Orban was flawless and a real outstanding experience

The process of buying a pre owned certified BMW X3 from this dealership and specifically Tyler Orban was flawless and a real outstanding experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rob, thank you for sharing your positive feedback about Tyler! We wish you safe travels in your pre-owned BMW X3! - The BMW of Darien Team

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There was a recall on my car that prevented it from being delivered. Tyler kept me regularly informed about my car's status and arranged for a rental to allow me to have access to a vehicle. Could not have been more pleased with all his efforts. Tyler provided excellent customer service and was great to deal with when getting my car. Thanks Tyler!

There was a recall on my car that prevented it from being delivered. Tyler kept me regularly informed about my car's status and arranged for a rental to allow me to have access to a vehicle. Could not have been more pleased with all his efforts. Tyler provided excellent customer service and was great to deal with when getting my car. Thanks Tyler!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Tyler's excellent service here at BMW of Darien. We truly appreciate your business, and we wish you many safe and happy miles ahead!

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I recently had the pleasure of working with Anthony at BMW of Darien, and I cannot recommend him highly enough. From start to finish, Anthony was incredibly patient and took the time to truly understand my specific needs and what I was looking for in a vehicle. He worked tirelessly to ensure I got exactly the car I wanted while making sure the final deal was in a fantastic financial position for me. He is a true professional who is as kind as he is knowledgeable. If you're looking for a seamless, stress-free experience, go see Anthony!

I recently had the pleasure of working with Anthony at BMW of Darien, and I cannot recommend him highly enough. From start to finish, Anthony was incredibly patient and took the time to truly understand my specific needs and what I was looking for in a vehicle. He worked tirelessly to ensure I got exactly the car I wanted while making sure the final deal was in a fantastic financial position for me. He is a true professional who is as kind as he is knowledgeable. If you're looking for a seamless, stress-free experience, go see Anthony!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi E. Rogers, we're glad Anthony made your car-buying process seamless and stress-free. Thank you for choosing BMW of Darien and for sharing your recommendation!

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Words can’t express how grateful I am to have worked with Elie on purchasing my X3. He was professional, courteous, extremely patient and I never felt pressured or uncomfortable during the buying process. As a single mom, it can be very intimidating to walk into a dealership without much knowledge about cars or the buying process. He made me feel at ease and welcome and was also very kind to my kids who came shopping with me. He answered every question I had, and was extremely willing to work on a deal I was comfortable with. He made the buying process very stress-free and worked extremely hard to walk me through the process without any snags. I would recommend him to any friend or family member who’s looking and would definitely work with him again next time I need a new vehicle. It was an excellent experience and he did a great job.

Words can’t express how grateful I am to have worked with Elie on purchasing my X3. He was professional, courteous, extremely patient and I never felt pressured or uncomfortable during the buying process. As a single mom, it can be very intimidating to walk into a dealership without much knowledge about cars or the buying process. He made me feel at ease and welcome and was also very kind to my kids who came shopping with me. He answered every question I had, and was extremely willing to work on a deal I was comfortable with. He made the buying process very stress-free and worked extremely hard to walk me through the process without any snags. I would recommend him to any friend or family member who’s looking and would definitely work with him again next time I need a new vehicle. It was an excellent experience and he did a great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kaitlin, we are so grateful for your business and recommendation! Thank you for choosing BMW of Darien and for sharing your experience working with Elie. We are thrilled to hear he made the process so easy and enjoyable for you and your kids, and we’ll be sure to pass your compliments along to him! Enjoy your BMW X3!

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My BMW X4 was in for unscheduled service. I spoke with the Service Manger a few times, but his ongoing attention to this matter, including his follow-up explanations when I picked up the car after the service, was above and beyond what I would expect. This was all very much appreciated. After reading through the service invoice in detail the next day, I sent a follow-up thank-you note to express my sincere gratitude. The service is truly a step above the competition!

My BMW X4 was in for unscheduled service. I spoke with the Service Manger a few times, but his ongoing attention to this matter, including his follow-up explanations when I picked up the car after the service, was above and beyond what I would expect. This was all very much appreciated. After reading through the service invoice in detail the next day, I sent a follow-up thank-you note to express my sincere gratitude. The service is truly a step above the competition!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bruce, thank you so much for your thoughtful feedback! We're glad we could assist you promptly and effectively. Your praise means a lot to our team, and we hope to see you back at BMW of Darien!

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Thank you for an exceptional experience., As soon as I walked in I was greeted and taken care of.

Thank you for an exceptional experience., As soon as I walked in I was greeted and taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review BMW of Darien! It really means a lot to hear that you're happy.

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Always amazing and friendly service. Jaime is very knowledgeable and always goes above and beyond to help me. The car was fixed same day and i am very happy with BMW of Darien

Always amazing and friendly service. Jaime is very knowledgeable and always goes above and beyond to help me. The car was fixed same day and i am very happy with BMW of Darien

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rado, thank you for the review! We are so glad to hear that Jaime and our team went above and beyond to assist you. We look forward to your next visit here at BMW of Darien!

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It was a great experience from start to finish. I was kept up to date on my service and everyone was professional.

It was a great experience from start to finish. I was kept up to date on my service and everyone was professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Teresa, we're so pleased to hear you enjoyed your service from start to finish! We look forward to assisting you again here at BMW of Darien.

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