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Reviews

Average Ratings

4.8
296 lifetime reviews. Includes reviews of BMW of Darien from DealerRater.com
  • Trevor Johnson
    April 25, 2017

    Trevor Johnson did a great job he was always available to answer our question and his knowledge of the BMW car was out standing. Would recommend ...


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    Trevor Johnson did a great job he was always available to answer our question and his knowledge of the BMW car was out standing. Would recommend him to any one.

    Does recommend this dealer

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  • BMW Darien

    I had an excellent experience with BMW Darien last week. The salesman who helped me went through hoops to get my car ready in time for me to pick ...


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    I had an excellent experience with BMW Darien last week. The salesman who helped me went through hoops to get my car ready in time for me to pick it up, so that I could drive to a board meeting in another state.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best for BMW Owners

    Took my X3 in for a recall fix, and regular maintenance. Have been a customer there for years, and have tried other services for now my 11th BMW....


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    Took my X3 in for a recall fix, and regular maintenance. Have been a customer there for years, and have tried other services for now my 11th BMW. There are none better. Frank, my service manager, is the best there is.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good experience minus any sales pressure
    April 15, 2017

    We walked into the dealership to check the showroom model of 7 Series. Vehicle was made available from service area and claus let us test drive ri...


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    We walked into the dealership to check the showroom model of 7 Series. Vehicle was made available from service area and claus let us test drive right away. He was knowledgeable about the advanced features ( autonomous , adaptive cruise etc ). After the test drive there was zero pressure, or no heavy sales techniques or make us wait etc. when the kind of vehicle specs we didnt find, he offered to fetch or order. But we needed some time. Over all a great experience

    Does recommend this dealer

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  • 535XI -Service & Repairs

    I went in with a list if things I needed either to be looked at or repaired. I liked the fact there were other items which I did think of were poi...


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    I went in with a list if things I needed either to be looked at or repaired. I liked the fact there were other items which I did think of were pointed out and recommended by the service advisor. On the note I felt confident that my car is taken car of.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service on my BMW

    Everything went as you would want it to go when you are having your car serviced. Ease of scheduling appointment; reminders; car was on time getti...


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    Everything went as you would want it to go when you are having your car serviced. Ease of scheduling appointment; reminders; car was on time getting into the shop; heard from service advisor at the beginning of the day and provided updates as the day went on. Car was delivered promptly on time. No waiting when I went to pick up my car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • BMW X1

    Fantastic customer service. Could not be happier. The service was done on time and the car was done when expected. They provided me with a excelle...

    Dealer Response

    Thanks for the feedback, Cathy. We strive to provide excellent service to our customers at BMW of Darien. Wishing you a great day until the next t...


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    Fantastic customer service. Could not be happier. The service was done on time and the car was done when expected. They provided me with a excellent loaner. No unexpected costs were incurred.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the feedback, Cathy. We strive to provide excellent service to our customers at BMW of Darien. Wishing you a great day until the next time we meet.


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  • BMW of Darien

    My experience with the dealership, and particularly Yussef Warde, has been outstanding!

    Dealer Response

    Thank you so much for your kind words, Jeanne! Please give us a call if there is something else we could do for you or if there is a way we could ...


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    My experience with the dealership, and particularly Yussef Warde, has been outstanding!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words, Jeanne! Please give us a call if there is something else we could do for you or if there is a way we could improve your experience. BMW of Darien, (203) 656-1804


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  • Service at BMW Darien, CT

    I had a problem with a tire blow-out - left my car in the evening and had a call from my service agent by 8 am the next day. Repair done promptly...


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    I had a problem with a tire blow-out - left my car in the evening and had a call from my service agent by 8 am the next day. Repair done promptly and at pick up service rep was waiting to greet me and provide me with details about the service. All done efficiently and pleasantly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • BMW Darien

    My overall experience at BMW Darien was excellent! Yussef Warde was excellent, very knowledgable and helpful


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    My overall experience at BMW Darien was excellent! Yussef Warde was excellent, very knowledgable and helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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