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Reviews

Average Ratings

4.8
14 lifetime reviews.
  • SIMPLY THE BEST! BMW GREENWICH

    I recently leased my 2nd BMW from Alex Soyref at BMW Greenwich. Let me begin by saying he was a perfect gentlemen and a pleasure to work with. On ...

    Dealer Response

    Franca R., We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Alex for his outstanding cust...


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    I recently leased my 2nd BMW from Alex Soyref at BMW Greenwich. Let me begin by saying he was a perfect gentlemen and a pleasure to work with. On both occasions I was offered a deal right from the start that no other dealer even came close to. He listened carefully to my needs and patiently dealt with my uncertainty on which options and how to proceed. Not once did I feel any pressure from him. Typical me, just a day or two before pick up, I changed my mind on options. I felt uncomfortable to tell him that once again I had changed my mind. His response after hearing from me was "no worries, I will take care of it. " And he did!!!! And with the luxury package the deal was just as good. Thanks to Alex reaching out to me with the BMW six month pull ahead program, I am now driving another BMW convertible. Except this one is a 2015 428xi convertible. It doesn't get better than that!!! And the payments were affordable. Thanks Alex as I am loving my car and all of you at BMW are always a pleasure to see. See u in a few years! :) I'M HAPPY!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Franca R., We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Alex for his outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Enjoy your new 2015 BMW 428xi convertible! Happy Driving! BMW of Greenwich


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  • Excellent Experience! Great Staff

    Bought a used car at BMW Greenwich. Great experience. Friendly staff from beginning to end. I dealt with Patrick in Sales. He is very nice, pat...


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    Bought a used car at BMW Greenwich. Great experience. Friendly staff from beginning to end. I dealt with Patrick in Sales. He is very nice, patient and very knowledgeable. Mark helped with the paperwork. They are the best.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BMW of Greenwich Review

    I recently purchased a 2014 BMW 428i Xdrive Coupe and I must say that my experience was top notch from beginning to end. Ruben, my client advisor...


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    I recently purchased a 2014 BMW 428i Xdrive Coupe and I must say that my experience was top notch from beginning to end. Ruben, my client advisor, made my experience seamless and provided a level of professionalism that earned my business for years to come. This is my first BMW and I look forward to working with Ruben for all my vehicle needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Still Waiting

    Purchased a used car for my son months ago. The car was missing a key for which the dealership gave us an IOU for . As of yet, we have still not...

    Dealer Response

    Donna, We would like to extend our personal regrets regarding your vehicle's key and assure you that we take your feedback seriously. Our General...


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    Purchased a used car for my son months ago. The car was missing a key for which the dealership gave us an IOU for . As of yet, we have still not received the key. I have called several times and have never had my call returned. Not what I expect from a BMW dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Donna, We would like to extend our personal regrets regarding your vehicle's key and assure you that we take your feedback seriously. Our General Manager, Joe Czarnecki, would appreciate the chance to speak with you to have this situation resolved in a timely manner. You can email him at bmwgreenwich.ct@gmail.com. Thank you, BMW of Greenwich


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  • Bmw 535i x drive 2013 certified

    I have been looking to purchase a BMW F10 for a while and I saw a 535i for sale at this dealership. I looked to buy a car that is certified and in...


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    I have been looking to purchase a BMW F10 for a while and I saw a 535i for sale at this dealership. I looked to buy a car that is certified and in really good condition. I went to see the car first and honestly it was very good experience. Alex Soyref was the sales person who helped me during this purchase and he made it very easy for me. He explained everything in detail the car had couple of marks when I first went to see it and as he promised he made the car look new at the day of pick up. I would highly recommend this dealership and Alex to all people who are BMW enthusiasts like myself.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    Purchased a used BMW 3 series wagon from Tom Forte. He is old school and I even put a deposit on a car that I had not seen. When I finally saw and...


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    Purchased a used BMW 3 series wagon from Tom Forte. He is old school and I even put a deposit on a car that I had not seen. When I finally saw and drove the car it was immaculate as he claimed. I think the online link to view used cars needs some improvement as my first trip there was complicated by the car being in a different lot that they could not access! Cannot recommend Tom Forte enough and would definitely go back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly & Professional Car buying experience

    I recently bought CPO 5 Series from BMW Greenwich. Alex Soyref assisted me with the purchase. Alex was an absolute professional to work with and i...


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    I recently bought CPO 5 Series from BMW Greenwich. Alex Soyref assisted me with the purchase. Alex was an absolute professional to work with and it was a no pressure car buying experience. Alex and Nick were friendly knowledgeable and took care of few minor items, I wanted to be taken care. I would recommend BMW Greenwich to friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly and very professional staff!

    After trying a few different SUVs, I ended up purchasing an X5 that I am already very happy with. The saleswoman and credit manager I worked with...

    Dealer Response

    John, Thank you so much for taking the time to share your experience with us. We love to hear when our guests have a great visit to our dealersh...


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    After trying a few different SUVs, I ended up purchasing an X5 that I am already very happy with. The saleswoman and credit manager I worked with were both very professional and very accommodating throughout the entire process. I look forward to doing business with this dealership again in the future as they left a very positive and lasting impression on me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, Thank you so much for taking the time to share your experience with us. We love to hear when our guests have a great visit to our dealership! We are always here to help with any of your automotive needs. Thanks again, BMW of Greenwich


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  • OMG the absolute best!

    I called in to check the availability of a new 4 series and Chelsea was so helpful over the phone. I made the appointment with her and she was abl...

    Dealer Response

    Sophia, That's fantastic to hear! We also think Chelsea is great and will be sure to thank her for providing you with excellent service. Thank yo...


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    I called in to check the availability of a new 4 series and Chelsea was so helpful over the phone. I made the appointment with her and she was able to set everything up for me. When I stopped by I met with the client advisor Andrew and he was SUPER helpful. Im really glad I gave them a call. I've been shopping around for sometime and they really made the experience different. WOULD TOTALLY recommend shopping here first! you can tell Andrew that Sophia sent you ;)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sophia, That's fantastic to hear! We also think Chelsea is great and will be sure to thank her for providing you with excellent service. Thank you for your review and recommendation. We appreciate it! Best wishes, BMW of Greenwich


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  • very confused bunch

    called about a used car and was told its out in the lot...come on down...when i got there the salesman said hes going to get keys but says its in ...

    Dealer Response

    Bob, We would like to extend our personal regrets regarding your experience with our dealership and assure you that we take your feedback serious...


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    called about a used car and was told its out in the lot...come on down...when i got there the salesman said hes going to get keys but says its in service in portchester...take a ride over and look he says...go to portchester and service does not have car...called back and the secretary has no idea about anything and asks me to leave a message...lol...really...dealership is the most confused and inconsiderate bunch i have ever dealt with...i own a small business and purchase vehicles often and never dealt with something like this...waste your time at your own risk

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Bob, We would like to extend our personal regrets regarding your experience with our dealership and assure you that we take your feedback seriously. Our General Manager, Joe Czarnecki, would appreciate the chance to speak with you, apologize, and get more feedback. You can email him at jczarnecki@penskeautomotive.com. If you would rather give us your preferred contact information, once received, he is happy to contact you. We appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, BMW of Greenwich


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