New Country Volkswagen of Greenwich

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Reviews

3.8
Average based on 4 reviews.
  • Knowledgeable, Courteous, Fast

    I recently bought a Passat SEL. I was shopping against a few other dealerships. When I went to New Country I was met by Gary May. His knowledge of...


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    I recently bought a Passat SEL. I was shopping against a few other dealerships. When I went to New Country I was met by Gary May. His knowledge of the car and what it had to offer was great. He was courteous and made the purchase an enjoyable experience. I am not an easy customer. I appreciate how patient he was with me. I would recommend this New Country Volkswagen and ask for Gary May.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great manager

    I have been dealing with this dealership for years. A few years ago something went wrong with an oil change but they took responsibility for it an...


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    I have been dealing with this dealership for years. A few years ago something went wrong with an oil change but they took responsibility for it and cleaned up their mess. This year my car was flooded and there was a miss-communication between the auto-adjuster from my insurance and the mechanics at VW where VW was not instructed to inspect the car for safety issues. Once this was realized VW took back my car right away and also fixed a couple of other things along the way. I am never impressed with the service, but I do have respect for the way the new manager handled the situation. He was very kind, sympathetic and patient and he assured me the car was safe, describing how he test drove it himself. The service is OK, but the manager is great. I was impressed and relieved with how quickly they took my car back, fixed it up and then had it ready for me by the next morning.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Painless,fast,respectful

    I recently purchased a 2013 jetta gli. And traded my 2008 r32 in. The trading process was rapid and easy. This dealership really went out of there...


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    I recently purchased a 2013 jetta gli. And traded my 2008 r32 in. The trading process was rapid and easy. This dealership really went out of there way to accommodate me. There sales staff is knowledgeable friendly and most importantly prompt. New Country Vw has made my experience memorable and i will certainly recommend them to anyone i know looking to buy new or used and i will always and only deal with new country.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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