Mercedes-Benz of Caldwell

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Sales
Service Closed

Mercedes-Benz of Caldwell Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2013

Mercedes-Benz of Caldwell is part of the Tri-State Luxury Collection.

...



Luxury cars and extraordinary service await you at Mercedes-Benz of Caldwell. Located in Fairfield, NJ, our dealership is dedicated to serving you better. Enjoy seamless sales, financing and service experience from professionals that put you first-every time you visit. This customer-centric approach is quickly cultivating repeat business from drivers who expect more out of an automotive dealership.

"Experience the Convenience of Caldwell."

Service

Car Wash

Complimentary

Wheel Alignment (4WD)

$49.95 and up*

Detailing

$199.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
262 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 12, 2018

    I am highly satisfied with Mercedes-Benz of Caldwell for their exceptional qualities (interpersonal skills, communication skills, technical expertise)... in all categories. All staff members are very pleasant to interact with. I give my highest ratings to Mercedes-Benz of Caldwell in all respects.

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  • 5.0 out of 5
    December 12, 2018

    Amazing overall experience. All car dealerships should use this one to set their standards by.

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  • January 27, 2017

    Excellent service. The sales person, Mr. Francisco Beltre, was great at getting the paperwork in order and get the car in the agency in a timely fashion.... Sandra

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    Dealer Response

    Dear Sandra, Thank you so much for the review. You were excellent to work with as well. Looking forward to some good weather soon so you can enjoy you...r new convertible. Thank you again. Happy Miles! Warm Regards, George Ikonomakos Sales Manager 973-227-3600 xt. 235 George@MBofCaldwell.com

  • 5.0 out of 5
    December 11, 2018

    The service advisor was courteous and attentive. The Service B on the car was completed on time as promised.

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  • 5.0 out of 5
    December 11, 2018

    I had an absolutely fantastic experience with Caldwell Mercedes. Brandon found the car I was looking for quickly, he set up a lease quickly and I received... my vehicle quickly. What more could you ask of a car dealership? It is experiences like this that make me a Mercedes owner for life. Thanks Brandon!

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  • 5.0 out of 5
    December 5, 2018

    The service Rep and the Service itself was excellent.

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  • 5.0 out of 5
    December 4, 2018

    Excellent interpersonal skills, courteous, friendly staff that truly makes you feel like family and professionalism unmatched by any dealership. The first... and only dealership that made the whole process a pleasant all around experience.

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  • 5.0 out of 5
    December 4, 2018

    Out of all Mercedes Benz dealerships I visited, the customer service at Caldwell was impeccable! Ronald and his manager Mike assisted me and it wasnt just... about a sales transaction for them. I raised my concerns regarding my current lease ending and Ron was the only sales rep I encountered to find a solution that made me more than comfortable enough to buy my car the same day! Yes the same day! The overall experience was flawless and the Caldwell team understands that customer service is the most important factor. Now they have a loyal customer. In addition, I will be referring all of my friends and family to Ron and the Caldwell team. Job well done!!!

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  • 5.0 out of 5
    December 4, 2018

    THIS IS A GREAT AGENCY RUN BY REAL EXPERTS.THEY MADE THE PURCHASE EASY AND ARE DELIVERING MY CAR TO FLORIDA. I HAVE DEALT WITH BILL BERADINO FOR OVER 35... YEARS AND HAVE REFERED MANY FRIENDS.

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  • 5.0 out of 5
    December 4, 2018

    Our Service Advisor Tony was great. We were great immediately and had his complete attention. Tony kept us informed of the repairs throughout the day and... had our vehicle ready by the days end as promised. Our vehicle was spotless and all repairs were done perfectly. This is why I'll be getting my next vehicle from MB of Caldwell. They are all about customer service.

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