Mercedes-Benz of Caldwell

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Mercedes-Benz of Caldwell Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2013

Mercedes-Benz of Caldwell is part of the Tri-State Luxury Collection.

...



Luxury cars and extraordinary service await you at Mercedes-Benz of Caldwell. Located in Fairfield, NJ, our dealership is dedicated to serving you better. Enjoy seamless sales, financing and service experience from professionals that put you first-every time you visit. This customer-centric approach is quickly cultivating repeat business from drivers who expect more out of an automotive dealership.

"Experience the Convenience of Caldwell."

Service

Car Wash

Complimentary

Wheel Alignment (4WD)

$49.95 and up*

Detailing

$199.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
215 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2018

    I am always pleased with my service advisor. Franca Marciano. She makes the visit fun and greets you promptly at the appointed time. The technician,... Mark Kendall, performed a thorough job.

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  • 5.0 out of 5
    October 14, 2018

    Customer service was excellent Franco you and you service team are the best

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  • January 27, 2017

    Excellent service. The sales person, Mr. Francisco Beltre, was great at getting the paperwork in order and get the car in the agency in a timely fashion.... Sandra

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    Dealer Response

    Dear Sandra, Thank you so much for the review. You were excellent to work with as well. Looking forward to some good weather soon so you can enjoy you...r new convertible. Thank you again. Happy Miles! Warm Regards, George Ikonomakos Sales Manager 973-227-3600 xt. 235 George@MBofCaldwell.com

  • 5.0 out of 5
    October 13, 2018

    There is a reason why we keep our old ancient mercedes. It is because when it throws a fit, we can go in and see Franca and get calmed down. And get... entertained at the same time.

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  • 5.0 out of 5
    October 12, 2018

    I took my car due to a recall. I was schedule for a loaner, but when i got there my service adviser told me she could get my service done in an hour if... I dont mind waiting. I did wait and as promise i was out in one hour. These guys are FANTASTIC!!! VERY COURTEOUS.

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  • 5.0 out of 5
    October 12, 2018

    Overall experience was excellent and pretty stress free, every one was a pleasure to work with from start to finish!

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  • 5.0 out of 5
    October 12, 2018

    Exceptional experiance I could not for anything better

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  • 5.0 out of 5
    October 12, 2018

    My Service Advisor, Steve Eilert gave me exceptional service during the recent service of my vehicle. Steve was extremely professional. He called me... with updates and assured me he would do everything in his power to rectify the issues. The issues stem from an accident in which my car was damaged after being hit while unoccupied. Kindly thank Steve for me.

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  • 5.0 out of 5
    October 4, 2018

    Very happy with the service and the effort Ms Camilla offered me. Thank you

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  • 5.0 out of 5
    October 2, 2018

    Walked in on a Saturday at 2 o'clock just to look ended up trading my vehicle in on a new Mercedes GLC300 drove out with a new car At five o'clock... !

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