Paul Miller Toyota of West Caldwell

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Reviews

Average Ratings

4.0
21 lifetime reviews.
  • Went for regular service.

    Worse place ever! Pls. do not choose this place ever for any reason. No customer service at all. I took an appointment for oil change & also gave ...


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    Worse place ever! Pls. do not choose this place ever for any reason. No customer service at all. I took an appointment for oil change & also gave them all detail. I went there on Saturday morning & told them I want to change oil in my car. One guy did all paper work. After two hours wait they gave me my car key. Without doing anything and told me in new car you don't need any service or oil change until year. Even though car service was included in my coverage which I bought from Toyota.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent customer service

    Best dealership in new jersey excellent customer service great workers


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    Best dealership in new jersey excellent customer service great workers

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Car. Great Customer Service. Great Experienc

    I would highly recommend this dealership to anyone. Danny Z (sales) went above and beyond to ensure a positive buying experience. I was so impress...


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    I would highly recommend this dealership to anyone. Danny Z (sales) went above and beyond to ensure a positive buying experience. I was so impressed with talking with Danny over the phone, that I came in from another state just to buy a car from him. He is very thorough in his work and is just someone that makes you feel comfortable throughout the whole buying process. Without a doubt, one of the best buying experience I've ever had. Would recommend Danny and his team to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    Experience with Danny Z. and James very positive. Great pricing and service. Knowledgeable guys.


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    Experience with Danny Z. and James very positive. Great pricing and service. Knowledgeable guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good Used Car Purchase Experience

    Sales Team of Dan and James were very professional and accommodating. They answered all of our questions, provided useful information and were ve...


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    Sales Team of Dan and James were very professional and accommodating. They answered all of our questions, provided useful information and were very upfront with us about the fairly priced used car that we wound up purchasing that day.. Charlie the business manager was also very good. Overall we had a very good experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Honest Dealer. Good deals.

    I will buy our next car from this folks. They will take care of you, answer your questions and keep it very honest about all you need to know abou...


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    I will buy our next car from this folks. They will take care of you, answer your questions and keep it very honest about all you need to know about the car you want. Talk to Danny. He is our guy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rav 4

    always recommend replaced lot of parts from my car , better change a new car of part. When I bring the list to another dealer doesn't need to cha...


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    always recommend replaced lot of parts from my car , better change a new car of part. When I bring the list to another dealer doesn't need to change and fix. Why?

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent experience

    After shopping online for certified used cars, I found one I was interested in at Paul Miller Toyota. It was easy to schedule a test drive online....


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    After shopping online for certified used cars, I found one I was interested in at Paul Miller Toyota. It was easy to schedule a test drive online. I met Danny Z when I went to the showroom and we went on a test drive. He went over all the the features of the truck and what you actually get when you purchase a 'certified pre owned vehicle'. Honestly my intention was only to test drive the Hylander and then return the next day with my husband to purchase it. I felt so comfortable with Danny Z and the process at Paul Miller Toyota that I went through the process alone (first time ever purchasing a car alone) and could not have been happier with the way I was treated. Everyone I dealt with from Danny Z, to the manager, to Mike the finance guy was nice, not pushy, not the stereotypical 'car salesmen' we always hear about. I highly recommend going to Danny Z for purchasing or leasing your next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Dealership

    Dealt with Danny in sales during a recent used purchase. Could not be happier. He was genuine and fair throughout the process. The ideal demeanor ...


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    Dealt with Danny in sales during a recent used purchase. Could not be happier. He was genuine and fair throughout the process. The ideal demeanor was presented through every turn of the sales process. Of course they bring in the closer to try to maintain their profits while I was trying to negotiate my deal, the closer was a rude and obnoxious individual. But that's his job and Danny was supportive and comforting throughout the purchase. I also use this facility for my dealer maintenance needs. Every job has been done perfectly and timely.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Gave $500 deposit on a used van

    At the end of October 2016 I came to Paul Miller Toyota to buy a used van. I gave a deposit of $500. The day my wife and I decided not to buy the ...


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    At the end of October 2016 I came to Paul Miller Toyota to buy a used van. I gave a deposit of $500. The day my wife and I decided not to buy the van and asked for our deposit back. As of 11-12-2016 we did not get our money back.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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