Reviews
Happy customer
I'm a long time customer at Lexus in Whippany New Jersey. This past 2 weeks I meet John Mottis wonderful person. I gave me a 10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for being such a loyal customer to us here at Lexus of Route 10. John Mottes is a very hard working dedicated Lexus employee and we will make sure he sees your wonderful remarks. Thank You Again, Brad Vaill Guest Relations Director Lexus of Route 10
One of the best dealers in the country.
Went in for service and was treated with respect and courtesy. No gimmicks or non sense pricing. Their staff are professional and will go the extra mile for any help. Will recommend to friends and family. That's why they have the Lexus Platinum Award because of their service and attention to detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love Myles! He is simply the Best in the Industry!! Always there to help every guest with any on their needs.. and a top notch friend to all. Thank you for the feedback! Brad Vaill Guest Relations Director Lexus of Route 10
Thank you for wonderful service
Thank you Rosemarie Pronesti for being so nice, professional and efficient. It was a pleasure to get in and out with a new Lexus within less than 2 hours 😃
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rose Marie is simply amazing. She is so kind and patient so many our our clients say the same thing time after time. I am happy to hear you had such a pleasant experience. We value you and look forward to having a life time relationship with you. Thank You Again Brad Vaill Guest Relationship Director Lexus of Route 10
Wonderful to work with
Rosemarie was very helpful with putting us into a new GX460. We went in thinking we were just going to get information and test drive, but we loved the vehicle, dealership, and service, so we decided to go with it. Looking forward to establishing a good relationship with Rosemarie and Lexus of Route 10 with their exceptional service in the years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rose Marie is our shining star and I am sure she will be with us for a very long time -so you can rest assure she will be there to deliver your next GX too! and the next one after that! We are so happy you are a part of our family here at Lexus of Route 10. Congratulations and thank you for the great review. Brad Vaill Guest Relations Director Lexus of Route 10
No hassle so easy
One the the easiest hassle free deals I have done in a long time luv in my new ride Lexus RX 350 I a very 😊. 👑🐝
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new RX350. John Mottes does an outstanding job creating a hassle free sales experience. It is so nice of you to take the time and write such a nice review. Thank You Again, Brad Vaill Guest Relations Director Lexus of Route 10
Wonderful experience on my new 2017 ES350
I came in not sure if I can purchase another new Lexus, Rose ensured me that she would do all she for me to take home my new Baby an yes will all the hard work, I was able to drive my new car home I truly appreciate deal with Rt 10 Lexus Dealer they always come through for my family needs, I highly recommend to come let them help you drive your new Lexus Home. Thanks once again on my third vehicle 2017 ES 350
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rose Marie is awesome and so are you!! Congratulations on your THIRD Lexus! We truly appreciate your loyalty and the great recommendation. I will be please to share your review with the entire staff here at Lexus of Route 10 Thank You Again, Brad Vaill Guest Relations Director Lexus of Route 10
Easiest car purchase ever!
I enjoyed my experience with Lexus Route 10 so far. Purchase was fast and easy, car was detailed by the time of pick up the way it should be. Great role in all that played the sales specialist Rose Pronesti I worked with. She helped me with every aspect of this sale along the way with utter professionalism and patience. While being not a native speaker I felt very secure working with Rose on the papers and all those financial applications which I'm not very good at. Great job Lexus Rout 10! My personal thanks to Rose! PS: special thanks to Sean from Finance! Let's go Ragers! Alex Sharov
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Alex, Thank you for the exceptional review about Rose Marie and your sales experience. She is a very honest and compassionate woman and it shows in every way everyday! I will personally deliver this great review to RoseMarie today to thank her for always going above and beyond. Thank you again & Go Rangers! Brad Vail Guest Relations Director Lexus of Route 10
Awesome Experience
My family and I have been Lexus loyal for over 18 years. We have always been happy with the excellent services that Lexus has provided us over all these years. Recently I had another wonderful experience with Lexus. The whole staff was very professional, helpful and courteous. I happened to work with Rose Marie. The entire process with Rose Marie was excellent. She was not only very helpful, personable, accommodating but also understanding, patient and thorough. She really listened to my concerns and needs. She went above and beyond to ensure I walked out of the dealership with the car I wanted. She is a rare asset to the Brand of Lexus:-). I will definitely continue to recommend Rose Marie and Lexus of Route 10 to my friends and families!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RoseMarie is such a valuable asset here. We are so lucky to have her with us here at Lexus of Route 10. Thank you for being such a loyal customer -18 years is very loyal. We really loved your review and acknowledged RoseMarie for all her efforts to ensure that you had an above and beyond sales experience. Thank You Again, Brad Vaill Guest Relations Director
Excellent customer service.
I think Lexus gained a customer for life. I have dealt with many dealerships in the past, but none compare to the great treatment my fiance and myself received yesterday while leasing our first Lexus. I would highly recommend our sale guy John Mottes. John, thank you for all your help, you truly made this purchase experience one the best and also fastest ever. My fiance and I were out of there in no time. I'd also like to thank Victoria Cruz for referring John and making sure we made the right decision by choosing Lexus. Thank you to the team at Lexus of Route 10.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We happily accept you as our customer for life!!!! Great review and great comments about John Mottes-again I must say -John is a SuperStar! He really puts a full effort into every interaction and prides himself on being a "no-pressure" salesman and really holds true to it. Thank you again for the awesome review. Brad Vaill Guest Relations Director Lexus of Route 10
Superb service!
It was an absolute pleasure working with John to find my first Lexus! He was so knowledgeable and professional throughout the process- he made the process a breeze! By the time I reached the dealership everything was ready to go! So happy I chose Lexus of Route 10 and got to work with John! Five stars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A wonderful 5 stars review from you! Thank you so much. We love reading that everything went so smooth. Congratulations and Welcome to the Lexus Family.We hope you enjoy your first Lexus ( we are certain you will ) Thanks for the kind comments about John Mottes- he is a super star!!!! Brad Vaill Guest Relations Director Lexus of Route 10
