Patrick Cadillac Saab Volvo

New 888-270-8224 Dealer Website
Used 888-307-2965 Email Dealer
Service 888-903-2708

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:30 PM
Tue 7:30 AM - 6:30 PM
Wed 7:30 AM - 6:30 PM
Thu 7:30 AM - 6:30 PM
Fri 7:30 AM - 6:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

2.3
Average based on 22 reviews.
  • Nice People, easy to get to

    Bought a new Cadillac CTS, they had a good price and we negotiated on the phone. Drove there on a saturday and got the car, nice and easy, end of ...


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    Bought a new Cadillac CTS, they had a good price and we negotiated on the phone. Drove there on a saturday and got the car, nice and easy, end of story.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Nice showroom

    Waited more then a few minutes to be approached. Wanted to buy a car, no luck-they tried to get me financed but no luck. I emailed the salesman to...

    Dealer Response

    -The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience with Patrick Cadillac/Saab/Volvo Sales De...


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    Waited more then a few minutes to be approached. Wanted to buy a car, no luck-they tried to get me financed but no luck. I emailed the salesman to see if an additional amount down could change the outcome-no response. Emailed again, he said he would call me-still waiting. Bad customer service. Even though I had to check yes or no to refer this dealer, I really can't say. Maybe would be a better answer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    -The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience with Patrick Cadillac/Saab/Volvo Sales Department! With so many choices in today's marketplace it is disappointing to hear. Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit, email or best number of contact as online review profiles don't provide enough information. We thank you for your time and feedback! -The Patrick Dealer Group Customer Relations Team


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  • Worse communication between sales and management

    It happen twice in 1 month that they told me the car is available and when I drove there after leaving work early they told me we just sold the ca...

    Dealer Response

    -The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience with Patrick Cadillac Sales Department! W...


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    It happen twice in 1 month that they told me the car is available and when I drove there after leaving work early they told me we just sold the car I even called on before leaving the work to confirm if the car is still there and the Internet sales manager said yes it's here. Than they tried to show me different escalade which I am not interested in. I asked to speak to the manager and all of a sudden the manager was in the meeting. I will never go back there

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    -The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience with Patrick Cadillac Sales Department! We understand your time is valuable and would appreciate the opportunity address your experience and look further into what happened. In today's marketplace there are many fine vehicles and dealerships to consider and we are dedicated to make the sales experience a more enjoyable one and for every customer. We are striving to make a difference in customer service and would greatly appreciate it if you send your contact information to customerservice@patrickcars.com to take a further look.


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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2002

From the moment you enter Patrick Cadillac in Schaumburg, you'll get personalized attention and a caring approach so you can take your time to select the perfect Cadillac and the perfect Cadillac financing plan for you. Our legendary Cadillac service at our Cadillac Service Center offers dependable, superior service by Master Technicians, while our exclusive Red Star valet program is tailored to your schedule, not ours. Don't forget to ask about the Patrick Price, a price guaranteed to be the best!

"Get the Patrick Price!"