Reviews

Average Ratings

4.4
385 lifetime reviews. Includes reviews of Liccardi Ford Lincoln from DealerRater.com
  • Excellent

    Although it was time consuming but the service was excellent Tony is great sales person to work with

    Dealer Response

    Hello Indu, Congratulations on your new car purchase! Thank you for recommending us and for choosing Liccardi. It makes me so happy to hear that T...


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    Although it was time consuming but the service was excellent Tony is great sales person to work with

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Indu, Congratulations on your new car purchase! Thank you for recommending us and for choosing Liccardi. It makes me so happy to hear that Tony provided you with exceptional service. He is an asset to the Liccardi team and he does an excellent job of representing our values. I greatly appreciate that you chose Liccardi and I hope you enjoy your new car! All the Best, Doug Hansen, GM


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  • Very good deal and great customer service

    Allen Saltz and Liccardi Ford is the only for dealer I will go to! They are super and my family has been going there for many years! I currently d...


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    Allen Saltz and Liccardi Ford is the only for dealer I will go to! They are super and my family has been going there for many years! I currently drive a 2017 Ford Edge SEL. They have been exceptional at taking care of my vehicle. There's only one person who works on my vehicle since it's a high-performance vehicle. I previously reviewed the service department positively, and now can add my impression of the sales team. I wound up buying a new Ford Edge - unexpectedly - when Allen Saltz got me such a great deal it convinced me to buy this over Sedan which i was supposed to be buying. There was no pressure, no drama, no "let me get my manager to tell you why you would think this is such a good deal for you, if only you were a little brighter and knew about GUY stuff like cars..." Sales manager, and the finance team who ties up the loose ends at the end, are professional, empathetic and fair. At the end of the day, i understand they need to make a little money on the deal, and they understand I need to make a deal that won't leave me upside down in my car two years from now. Plus, when the paperwork ran late they let me bring my wife and our golden retriever inside to wait. The dog had a blast and everyone there is a dog lover - BIG plus in my book! They are a great team who works together cohesively and I wouldn't go to anywhere else but there!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent buying experience.
    August 28, 2017

    Purchased a Ford Fusion from Gino at a Liccardi Ford. Great no pressure buying experience. Gino is above and beyond the typical sales person as he...


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    Purchased a Ford Fusion from Gino at a Liccardi Ford. Great no pressure buying experience. Gino is above and beyond the typical sales person as he personally delivered the new car to my house! Thank You Gino.

    Does recommend this dealer

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  • Stay Away
    August 25, 2017

    1 review 1.0 star rating 8/25/2017 Stay away from this dealership! They are liars that rip people off and sell them cars that don't work. They d...


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    1 review 1.0 star rating 8/25/2017 Stay away from this dealership! They are liars that rip people off and sell them cars that don't work. They don't return calls or try to help you once you purchase a car from them.Doug Hansen (General Manager) needs to be fired immediately. He is rude and doesn't show any compassion towards the customers. The service department had 3 attempts to fix front end issues on my vehicle and never fixed it. Now my engine is blown and I only had the car for 4 months. They comment under your review telling you to call them they are sorry but none of that is true. Once you call them they never answer and never return calls. They only leave those comments so people who are looking to purchase from them will think they are good people. This dealership should be shut down!! Kevin & Greg Liccardi never interact with customers and they are NO help to be the owners. This is bad for business and you should want people to keep coming back and doing business with you but I will never recommend this dealership to anyone. Look at their ratings compared to other ford dealerships they have the lowest rating! STAY AWAY buyer beware this is a unprofessional car dealerships and the WORST DEALERSHIP I'VE EVER DONE BUSINESS WITH!!!!!! FROM SALES TO THE SERVICE DEPARTMENT THEY ARE UNPROFESSIONAL AND VALUE CUSTOMERS AT ALL. Service Manager Juan Rodriguez promised to call me Tuesday and I still haven't received a call back yet about my vehicle. Take your money to Bell Ford or any other ford dealership if you want american not this place!

    Does not recommend this dealer
    Came in for service or repair

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  • Customer

    2.5 hours for an oil change!!!!!!! Had an appointment at 9 and waited to 11/30!!

    Dealer Response

    Thank you for letting us know about the unfortunate wait time you experienced, Joe. Rest assured we pride ourselves on delivering the best quality...


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    2.5 hours for an oil change!!!!!!! Had an appointment at 9 and waited to 11/30!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for letting us know about the unfortunate wait time you experienced, Joe. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (908) 561-7500 and we will do our best to make this better. We hope to hear from you soon.


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  • Mr. Sal Craco

    Very good, I was finished in less than one hour & everything was well done.

    Dealer Response

    We're so happy to hear that everything was completed to your satisfaction, Salvatore! Please let us know if there is ever anything else we can do ...


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    Very good, I was finished in less than one hour & everything was well done.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're so happy to hear that everything was completed to your satisfaction, Salvatore! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • 2 ford explorers in 2 years!
    August 10, 2017

    Went to Liccardi for my first ford explorer and loved the car buying experience I had with them. I went back 2 years later for the model refresh. ...


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    Went to Liccardi for my first ford explorer and loved the car buying experience I had with them. I went back 2 years later for the model refresh. With the way my experience went, my third explorer will be from Liccardi.

    Does recommend this dealer

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  • new car
    August 9, 2017

    After agreeing on a price, I had a certified check made out to two other dealerships. When it came down to signing the paperwork the price was di...


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    After agreeing on a price, I had a certified check made out to two other dealerships. When it came down to signing the paperwork the price was different and they said they made a mistake or they didn???t know I needed a tow pkg. There was always some kind of excuse until I went back to Liccardi for a second time and met Suzie. I poured out my frustrations, told her exactly what I wanted and she helped me order my Explorer XLT with sport appearance pkg. It was probably the easiest sale she ever made since I knew exactly what I wanted. Thank you Suzie.

    Does recommend this dealer

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  • Kyle bem

    Guys all around were awesome everyone I interacting with went above and beyond to make sure I was taken care of. Honestly, probably the best hos...

    Dealer Response

    Thanks, Kyle! It's great to hear that our staff was able to go above and beyond to take care of you. We truly appreciate your business and are loo...


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    Guys all around were awesome everyone I interacting with went above and beyond to make sure I was taken care of. Honestly, probably the best hospitality service I've received from a dealership. I am now a lifetime customer because of MIke D and Suleiman!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Kyle! It's great to hear that our staff was able to go above and beyond to take care of you. We truly appreciate your business and are looking forward to working with you again. Safe travels!


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  • Awesome Dealership with Doug Hansen Leading the Team
    August 6, 2017

    Awesome service, great pricing, no nonsense. What else would you want in the car buying transaction? I worked with Doug throughout as I have for ...


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    Awesome service, great pricing, no nonsense. What else would you want in the car buying transaction? I worked with Doug throughout as I have for years. Always a pleasant experience.

    Does recommend this dealer

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