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4.7
522 lifetime reviews. Includes reviews of BMW Of Springfield from DealerRater.com
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  • Best Time Buying A Car

    Carmine was the best salesman I have ever worked with. I just bought a 2015 BMW X3 from him and it's AMAZING! Very thorough and knowledgeable about th

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    e product. Also worked with Ty, the finance manager, and he was great too!

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    Does recommend this dealer

  • Red Carpet Experience

    My husband and I came in on Saturday to check out the selection of Certified BMW's available. Carmine Buono was our salesman and he was absolutely won

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    derful! His product knowledge was superb and he was extremely patient, helped us out in every way he could, and made what we thought would be the "dreaded" car buying outing a successful and easy-going trip! He explained the whole process to us and took us step by step through the whole thing. He made us completely at ease. We won't buy a vehicle from anyone else from now on and all of our friends and relatives will be told to go see Carmine! We got the red carpet experience at BMW of Springfield and are now the proud owners of our first X3!

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    Does recommend this dealer

  • SOLD A AN OLD CAR ON LIES WITH DOZENS OF PROBLEMS

    I went in to buy a 2013 pre owned 3 series and paid a bit over the price based on the packages and specs on the car. But we also purchased the additio

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    nal tire and wheel protect for 4 years for $4k and were told we could get the whole set of tires replaced 3 threes if they were worn out. After driving the car for a week, the breaks started to get soft and I had to press down all the way down to stop the car. Took it and they said it had no problem. The car had no inspection sticker on it and I WAS GIVEN A TICKET for their mistake. Another week goes by and the brakes are still absolute xxxx, and the car gas tank had a leak. The brakes started to make a clicking sound and had to be taken in to replace the rotors, brakes, wheels ad gas tank leaK, which they wouldn't over with the warranty or the wheel and tire protection. The car has been in the shop over 10 times and has spent a good amount on repairs. WILL NOT BUY ANOTHER BMW BECAUSE THEY ACTION AND LIES THEY FEED PEOPLE TO SELL CARS. Totally unacceptable.

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    Does not recommend this dealer

  • Best Car Buying Experience

    Car buying experience with Art was the best we've had in last 10+ years! We are returning to BMW after leasing Lexus vehicles for last several years!

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    Art made sure that we got everything that we wanted in our X3 and also suggested us to go for a custom made vehicle when he did not have a vehicle that matched our exact requirements. The vehicle was built and delivered to us in exactly 4 weeks as he told us! Very easy to work with and upfront in all the numbers and no tricks/last minute surprises! This is exactly how new car buying/leasing experience should be!

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    Does recommend this dealer

  • Excellent from Start to Finish

    I had been searching for a BMW at several NJ dealerships-BMW of Springfield definitely surpassed all of my expectations. I worked with Matt Rieger, n

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    ew sales rep, and Mike, sales manager. Matt was fairly new to the dealership and had just joined the team but his follow up and follow through was superb. I had many questions about the car, service, and package deal and he did his absolute best to accommodate me; but, when he didn't have an answer, he got his manager Mike involved who went above and beyond. I would recommend this dealership and working with Matt and Mike any day! I have already referred to people to them since purchasing the vehicle only three days back. That alone should say enough about their level of service and customer satisfaction...

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    Does recommend this dealer

  • The worst experience in my life

    I purchased an M6 from them one month ago. The car has been in the shop three times. I spoke to four managers and asked them to cancel my deal or put

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    me in a different car. They would not agree to do so. I'm paying a lot of money for a car I can't drive. They had the car for 10 days; still no update. I will never buy a car from them again and this will be my last BMW. They are thieves. Whomever reads this post; I strongly recommend you go elsewhere to buy a car.

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    Does not recommend this dealer

  • excellent professional service

    We bought a new BMW X5 from the Springfield dealership. I had a couple of questions related to the warranty we purchased with the car. I got in touch

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    with Amanda. We received an excellent professional service. Springfield dealership should be proud of such great service.

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    Does recommend this dealer

  • My new Beamer

    Lenny was our certified dealer. He was fair, professional and friendly. What more could you ask for. Answered all questions and made the sale smoot

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    h and painless. Assisted me in bank issues as well. Great dealership indeed.

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    Does recommend this dealer

  • Great staff

    Staff were very accomodating esp. Lenny Danduone. He was very patient and helpful. Closed the deal and went home with my new car in less than 3 hours!

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    Does recommend this dealer

  • A great experience from beginning to end with Lenny Danduone

    We weren't sure if we wanted a new car or a certified previously owned car. Lenny Danduone showed us both and we test drove both. He was very knowle

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    dgeable and professional, and also friendly and accommodating. Working with Lenny was such a pleasure. Once we made our decision, he found exactly what we wanted in stock. (Springfield BMW has a huge inventory). We drove our new 530i home the same day. Everyone there was friendly and helpful. Sean Sullivan, the resident "genius", patiently spent about an hour walking us through all the hi tech features. Overall it was a very pleasant experience.

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BMW Of Springfield
391 Us Highway 22 Springfield, NJ 07081
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