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Reviews

Average Ratings

4.9
Average based on 128 reviews.
  • Love going there

    Every time I go there it's a wonderful experience!!! It could be to shop for a car, service, or just to look. I now have brought 3 cars from them ...


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    Every time I go there it's a wonderful experience!!! It could be to shop for a car, service, or just to look. I now have brought 3 cars from them and want to get a 4th just to buy from them, but not sure if I'm interested in any of the vehicles. The salesman I recommend goes by the name of IG!!! He's friendly, honest, helpful, and he get u in and out!!! He sales with both the company and customer in mind!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Recent Purchase

    I recently purchased my second vehicle from Springfield Acura and again worked with Sales Consultant, Andrei Borcan who is extremely knowledgeable...


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    I recently purchased my second vehicle from Springfield Acura and again worked with Sales Consultant, Andrei Borcan who is extremely knowledgeable about the vehicles but also took his time to ensure all of my questions and concerns were answered. He is a the reason I went back to purchase my second vehicle due to his professionalism and honesty. Mr. Borcan is a compliment to the Springfield Acura family and to his profession.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They were awesome!

    Thank you Springfield Acura! I had just recently picked up a 2017 RDX which i absolutely love! Thank you to Essam A for working with me and helpi...


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    Thank you Springfield Acura! I had just recently picked up a 2017 RDX which i absolutely love! Thank you to Essam A for working with me and helping me get into the car I've always wanted! I recommend this dealership to anyone looking for a car! They are so quick with every thing and you deff won't have to spend your entire day there signing paper work. Thank you again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • anthony bruce was great

    Anthony my sales rep was great. He explained all the features on the car and made my experience very easy and not stressful at all. Everyone at t...


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    Anthony my sales rep was great. He explained all the features on the car and made my experience very easy and not stressful at all. Everyone at the dealership was very nice and answered all of my questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • rich and the staff are amazing

    Rich P and the entire staff are amazing and made all my dreams come true. Rich was extra accommodating and a pleasure to do business with . thank ...


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    Rich P and the entire staff are amazing and made all my dreams come true. Rich was extra accommodating and a pleasure to do business with . thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best service so far.

    This is the fourth time I've brought my leased car in for service to Springfield Acura and it was the best experience so far. Past service left so...


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    This is the fourth time I've brought my leased car in for service to Springfield Acura and it was the best experience so far. Past service left some things to be desired, however, this time, there was a marked improvement. My associate came into the lounge to tell me that they were washing my car and it would be ready momentarily. Then, he came back to apologize and say he was incorrect. He thought they were washing the car but they, in fact were finishing up the service and then they would wash it and it would be a little longer than he had said. These little things, attention to small details, show the customer that they value your time and that they care. I really appreciated it. Also, my car was washed better than ever. In the past, the wash was superficial with drip marks on the windshield and other small things. Not this time. Again, attention to detail, small and seemingly insignificant, really make a better experience. And the price came back lower than what my associated quoted me. What more can you ask for. The service last week exceeded my expectations.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service

    Jamie (service) has helped me many times. He is courteous, attentive, and responds to my questions directly. Well done. .


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    Jamie (service) has helped me many times. He is courteous, attentive, and responds to my questions directly. Well done. .

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great service

    Great service, very professional and respectful. Go here for all my repairs and maintenance.


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    Great service, very professional and respectful. Go here for all my repairs and maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Steve was Super

    Steve did a great job with getting a new tire for me on my warranty. Everything was covered under the warranty. The service was quick and the wait...


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    Steve did a great job with getting a new tire for me on my warranty. Everything was covered under the warranty. The service was quick and the waiting room is very nice.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Michael was super helpful

    Came in for a oil change and Michael was great, got a shuttle ready for me within few minutes and I was pick up about 15 after my car was done wit...


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    Came in for a oil change and Michael was great, got a shuttle ready for me within few minutes and I was pick up about 15 after my car was done with service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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