I drive from a few suburbs away because the customer service is worth it for me. Ive tried another dealership and even other car repair/oil change fac...ilities and I always come back. Everyone is so professional and all work quickly and efficiently. This service center should be an example to other honda service centers.
The service was quick. All personnel were courteous and made me feel welcome. The waiting area was clean and bagel and coffee were nice as well.
Lengthy repairs were needed which required leaving my vehicle over night. My service tech, Mike Powers, explained everything in detail and set up a lo...aner vehicle through Enterprise. That was greatly appreciated. The repairs were completed the next morning as promised. I couldnt be happier with my vehicle, the repairs solved my issue and it runs great! Thank you Mike and Pauly Honda.
In the market for a new vehicle for some time - decided on make and model and looked around and contacted the dealer for prices on range of model in w...hich I was interested - received information back and made appointment to come in. Was met on time and ran through options - made purchase decision and was able to drive off of the lot the same day.
I've had body work done at Poly a few times years ago and they did an excellent job! The pricing was fair and the service was good!
Niall Orr was knowledgeable, thorough and a joy to work with. We found him to be available, pleasant & very technically proficient with the new 2018 ...CR-V.
We are long time customers of Pauly Honda and continue to return because of their good, honest service! Our simple oil change turned into more, but c...onsidering the age of our vehicle, not surprising. Our agent , Fernando, was very knowledgeable and explained in detail the pros and cons of our repairs, allowing us to make a decision that was in our best interests. Can never say enough about their high level of integrity. The car runs great and will give us a little more time before we return to Pauly Honda for our next new vehicle. Thanks!
Great service, great people! Dog friendly too! I didnt buy my car from Pauly, but I have taken my to Pauly since day one! Drive right up, no appointme...nt necessary, I love that!
I have been getting my Honda serviced at Pauly Honda for many years. I trust them to do the job right and not try to "sell" me on unneeded services. I... have been very impressed with the service writers for many years, especially Julie Hellenga and Tim Ferguson.
Tim in the service department went above and beyond to fix my car.