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Reviews

Average Ratings

4.7
1041 lifetime reviews. Includes reviews of Route 22 Nissan from DealerRater.com
  • Treated me fair. Love nissan

    David called me and we set up an appointment around my busy schedule. He called me to go over my options of both a rogue and a Murano. I came in w...

    Dealer Response

    Ms. Teixeria, Our team does their best to ensure our guests are provided with the perfect vehicle that best suits their needs along with the best...


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    David called me and we set up an appointment around my busy schedule. He called me to go over my options of both a rogue and a Murano. I came in with a clear mind that I was just looking but David showed me the cars and I fell in love with the Murano. I told him I don’t just deal with anyone and I expect a great deal, he told me don’t worry you in great hands. David and Tony worked together to keep me as their customer because it was between a Rogue or Murano or a Jeep(that I had numbers on already and I was going to buy it the next day). These guys did their best. Thanks David and Tony…

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ms. Teixeria, Our team does their best to ensure our guests are provided with the perfect vehicle that best suits their needs along with the best deal possible. We understand that purchasing a new vehicle is a big deal so patience is very important. Thank you so much for the positive review!!!


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  • Great experience buying a new car

    Had a great experience buying a Nissan Rogue from this dealership working with Marquis. They were very upfront with all the costs and made the who...


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    Had a great experience buying a Nissan Rogue from this dealership working with Marquis. They were very upfront with all the costs and made the whole process very easy compared to other dealerships that hide a lot of costs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Terrible Customer Service.
    March 23, 2017

    There's not enough room here to fully explain the issues I've had with the service department at Route 22 Nissan over 2+ years. There is no regard...

    Route 22 Nissan

    Dear Customer, I am so sorry that you have not been able to have your concerns properly addressed. Please allow me the opportunity to ensure your...


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    There's not enough room here to fully explain the issues I've had with the service department at Route 22 Nissan over 2+ years. There is no regard for the customer. You are treated like the number they give you when you check in. They don't return calls. I've been waiting for a call back regarding parts for 7 months. Each time I reach out, I'm told that the "service manager" will call me. I'm still waiting. I'll be taking my car to another Nissan Service Center. I will never return to Route 22 Nissan.

    Does not recommend this dealer
    Came in for service or repair
    Route 22 Nissan

    Dear Customer, I am so sorry that you have not been able to have your concerns properly addressed. Please allow me the opportunity to ensure your problems are resolved immediately. I can be reached directly at (973)705-9300 extension 232. I look forward to hearing from you. Thank you, Howard Newman Corporate Customer Relations Manager


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  • Friendly service and great price
    March 11, 2017

    I bought used Honda from here. Sales person was very helpful and the service was great and the price I paid for the car was less than elsewhere.


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    I bought used Honda from here. Sales person was very helpful and the service was great and the price I paid for the car was less than elsewhere.

    Does recommend this dealer

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  • Attentive with my needs !!
    March 1, 2017

    Marquis was very honest, he wasnt just trying to sell me anything, he catered to my safety and needs". I appreciate his customer service!! Thanks

    Route 22 Nissan

    Ms. Nikole, Thank you so much for the kind words! We really appreciate it!!


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    Marquis was very honest, he wasnt just trying to sell me anything, he catered to my safety and needs". I appreciate his customer service!! Thanks

    Does recommend this dealer
    Route 22 Nissan

    Ms. Nikole, Thank you so much for the kind words! We really appreciate it!!


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  • Andre

    William Ortiz is a very helpful, friendly salesperson that goes out of his way to get you the best deal. He is very sufficient with the paperwork...


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    William Ortiz is a very helpful, friendly salesperson that goes out of his way to get you the best deal. He is very sufficient with the paperwork. Makes you feel at home. Will definitely go back to him if I buy Nissan again

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Worse dealership EVER
    January 30, 2017

    This dealership is not the place you want to do business. They are unethical and will say anything to get you in the door. They assume that you ...

    Route 22 Nissan

    Dear Customer, I apologize for the negative experience you encountered with our dealership. I would appreciate an opportunity to speak with you i...


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    This dealership is not the place you want to do business. They are unethical and will say anything to get you in the door. They assume that you are an idiot and they will just lie to you. I wouldn't trust them with any transactions at all. I have over 25 years of car buying experience and I have never, ever been treated this badly. Do yourself a favor and RUN as far as you can from this place. You'll be happy that you did.

    Does not recommend this dealer
    Route 22 Nissan

    Dear Customer, I apologize for the negative experience you encountered with our dealership. I would appreciate an opportunity to speak with you in regards to the details of your recent visit. Unfortunately I am unable to locate your contact information in our databases with the information you have provided. Please give me a call directly at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager


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  • I WAS HARRASSED!!!! KENNY HUSSIAN IS THE WORST
    December 21, 2016

    I attended the dealership sales department 3 times, the first was to purchase a new car, the next was for the trade keys event, and the last was t...

    Route 22 Nissan

    Ms. Monique, I assure you that everything you mentioned is completely unacceptable and would never be tolerated by anyone in our dealership. I wo...


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    I attended the dealership sales department 3 times, the first was to purchase a new car, the next was for the trade keys event, and the last was to get rid of my car all together. KENNY HUSSIAN was the sales person I was assigned he was involved in all three visits. When I first went to purchase the car he flirted with me very heavily, then got mad when I did not fill out this survey that Nissan automatically sends you in reference to your Nissan experience. The second time I went in for the trade keys event not only did KENNY run my credit after I told him not to but he was addimitt about putting me into a new car that I didn't even want. On top of that I was allowed to take a test drive so I went to grab something to eat from the nearby burger King KENNY got mad at me for not buying him some food and verbally attacked my finances during this visit as well as the last( when I turned the car in) saying things like "don't get mad at me because you lost your job", "it's not my fault you can't make your payments", " if you were with somebody like me you wouldn't have to worry about your payments", and even things such as " we should a baby", and much more. NOT ONLY WAS HE/THIS UNPROFESSIONAL BUT IT'S INAPPROPRIATE. I WILL NEVER ATTEND THIS DEALERSHIP AGAIN NOR WOULD I RECOMMEND ANYONE TO COME HERE.

    Does not recommend this dealer
    Route 22 Nissan

    Ms. Monique, I assure you that everything you mentioned is completely unacceptable and would never be tolerated by anyone in our dealership. I would greatly appreciate if you would give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager


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  • just a reminder
    December 19, 2016

    ATTENTION NISSAN POTENTIAL BUYERS AND NISSAN OWNERS... Nissan is undeniably has a good performance rating but I hope nobody will end up in the sa...


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    ATTENTION NISSAN POTENTIAL BUYERS AND NISSAN OWNERS... Nissan is undeniably has a good performance rating but I hope nobody will end up in the same dilemma I am having. I own a Nissan Pathfinder 2001 with good working engine and transmission and still nice looking body but the steering shaft was broken not too long ago. I went to Sansone Woodbridge dealer with my VIN number and ordered the corresponding part needed. Comparing the original part to the one arrived, it is obvious, its not the same. It came out, 10 percent, according to inquiry by parts department of Sansone, of Nissan Pathfinder manufactured on that year, the steering mechanism was different from the rest. Unfortunately, Nissan already stopped manufacturing that specific spare part of those 10 percent, so I cannot purchase any brand new spare part for my car. My alternative is going to the junk yard but chance of finding is almost nil considering its only 10 percent of Pathfinders produced on that period. Besides, i want brand new part because its the steering shaft. Thanks to Jack Fischer of Sansone parts department who is very kind and helpful but if you end up dealing with his partner who is rude and with condescending attitude who told me, even showing the apparent difference of the two parts, not to do it myself and get someone who knows how to do the job, instead of focusing on the issue, it will just aggravate the heavy headache. He did not know that i have a mechanic who is certified.

    Does recommend this dealer
    Came in for service or repair

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  • Great Place
    December 14, 2016

    I recently purchased a vehicle at Nissan 22, and had a wonderful experience. My salesman was William Ortiz; he was very helpful in my purchase. He...


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    I recently purchased a vehicle at Nissan 22, and had a wonderful experience. My salesman was William Ortiz; he was very helpful in my purchase. He continuously worked with me so I was able to buy my car. He answered all my questions and gave me great advice. I would recommend buying a new or used car from William Ortiz.

    Does recommend this dealer

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