Chevrolet of Jersey City

Reviews

4.5
(45 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great, easy, hassle-free experience

Great experience, Jayden was our sales rep and we immediately felt comfortable in his hands. Seamlessly guided us through the process of leasing the car we wanted.

Dealer response

Constantine, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Chevrolet of Jersey City Team

5.0

Acadia - 2nd GM SUV

[1] Timely repairs [2] Great Customer Service [3] Most parts on site

5.0

Family of SUVs

The Service Department is doing a great job. We always receive some options when dealing with any 'repair' issue. Ken always try to have our SUVs repaired in a timely manner.

5.0

Thank you Ken!

Ken was thorough, and explained what was going on and followed up.

1.0

Liars and no good to their word

I purchased a 2018 terverse I went there on Thursday came up with a price for the car they showed me Khalid and mena was The ones that made the deal told me what I will be getting after I picked up the car they told me that my roof racks was in the trunk and to call service to install it well There was no roof rack it was a cargo liner I went back to the representatives and told them what happened they said that they made a mistake and that it is my problem that is nothing they can do for me I called them visit them several times and still no response I’m trying to return the car and I keep getting the run around

5.0

Chevrolet Tahoe

Excelente servicio, eficiente, cumplimiento , fascilidad del lenguaje ( en español ) lo recomiendo al cien por ciento.

5.0

My experience at Jersey City Chevrolet

Wonderful experience. The patience and the care were outstanding

Dealer response

Hi Fidelis! Thank you so much for writing a review. I am so happy that you had such a wonderful experience at our dealership. Please feel free to give us a call if there is anything else we can assist you with.

4.8

Smooth purchase

Called one afternoon to make sure a vehicle was still available. We came in and saw three vehicles and test drove them. Lorenzo was our salesman, he was patient and honest. He worked with us and we left with our suburban!!!! The Jersey City Chevy team was the smoothest dealership that we dealt with. Their price was more then fair. The trip from uptown was well worth it.

Dealer response

Thank you so much for taking the time to review your recent purchase experience with us. Customer service is extremely important to us and we always try to deliver the best possible service. I hope you are enjoying your new Suburban! Please let us know if there is anything else we can help you with.

3.3

Disappointed

My last visit was absolutely too long...for an oil change I waited 3 hours and I saw customers come in and leave before me. I was disappointed!

Dealer response

Hi Princess. I am very sorry you were not happy with your last service experience with us. We know how valuable your time is and it is never our intention to make our customer's wait. We will certainly make it up to you on your next visit. Please ask to speak to the manager when scheduling your next appointment.

5.0

Excellent customer service

Nelson and the management staff were very professional and made sure everything went smoothly with my purchase. I would highly recommend Chevy of Jersey City. TD

See all 45 reviews