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Reviews

Average Ratings

4.3
Average based on 98 reviews
  • Highly recommended!

    Bought a certified pre-owned Maxima this past Friday. Eddie Cordero made the process enjoyable. He was not pushy and extremely helpful with everyt...

    Dealer Response

    Thank you best of luck with the Maxima.


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    Bought a certified pre-owned Maxima this past Friday. Eddie Cordero made the process enjoyable. He was not pushy and extremely helpful with everything. I will definitely be sending him some referrals! Excellent customer service and very professional dealership.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you best of luck with the Maxima.


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  • Zero Stress Thanks to Rick @ Route 23 Ford!

    Our salesperson, Rick, was (sincerely) friendly and not at all pushy. His knowledge (and patience with us) was very much on point, and it made our...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jarvis. It is great to hear that we were abl...


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    Our salesperson, Rick, was (sincerely) friendly and not at all pushy. His knowledge (and patience with us) was very much on point, and it made our buying experience truly the best we've ever had! Thanks, Rick!

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jarvis. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Smooth as silk

    Purchased a 2017 titan from this dealership the whole process from walking. In the door to PJ finding the truck I wanted was very pleasant. I woul...

    Dealer Response

    Thanks for the great star-rating! If there is anything else we can do to assist you, please let us know! Take care!


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    Purchased a 2017 titan from this dealership the whole process from walking. In the door to PJ finding the truck I wanted was very pleasant. I would recommend. This salesman an dealership to anyone. Only one critique the wifi needs to be improved way to slow . Am very satified

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great star-rating! If there is anything else we can do to assist you, please let us know! Take care!


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  • Sales

    I bought a Ford Fusion. I love it! Cory is an awsome salesman. Thank you!

    Dealer Response

    We really appreciate your feedback! Congratulations on your new vehicle! Please let us know if you have any additional needs or questions. Safe tr...


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    I bought a Ford Fusion. I love it! Cory is an awsome salesman. Thank you!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! Congratulations on your new vehicle! Please let us know if you have any additional needs or questions. Safe travels!


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  • mark D

    Stop in to see Rick Mostacero. Great guy !!! When I got there to pick up my truck I was being very picky on the cleanliness of the vehicle and Ric...

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mark! If there is anything else we can do to assist you, please let us know! Take...


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    Stop in to see Rick Mostacero. Great guy !!! When I got there to pick up my truck I was being very picky on the cleanliness of the vehicle and Rick took care of it right away. Very easy to deal with and not pushy. He really goes out of his way for his customers. A real pleasure to deal with.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mark! If there is anything else we can do to assist you, please let us know! Take care!


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  • Wish I could give ZERO stars!!

    Wish I could give a ZERO star! Used car manager is a jerk. Refused to honor even his own warranty agreement. Brought my used purchase back for rep...

    Dealer Response

    Zexetor Mr in the last week- Best repair crew I ever dealt with - Brian, Chris and their team are the best. Courteous, thorough - return your cal...


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    Wish I could give a ZERO star! Used car manager is a jerk. Refused to honor even his own warranty agreement. Brought my used purchase back for repair - he decided it was too expensive (for HIM) to fix. He wouldn't even talk to me himself. When I told his go-between to tell manager I'll offer to pay half (which I was NOT obligated to do), manager wouldn't even pick up his own guy's call. If you want to buy a Ford or Nissan, by all means buy one; just DON'T DO IT HERE. I saw other reviews like this one, but also some good reviews, and I made the mistake of giving them the benefit of a doubt. The good reviews must have been only NEW purchases... The BEST people in this place work in the repair shop in the back building - Brian, Chris and crew. They're the only ones I will ever deal with there. (As far as doing something about the refusal to honor the warranty, I'm only just getting started...)

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Zexetor Mr in the last week- Best repair crew I ever dealt with - Brian, Chris and their team are the best. Courteous, thorough - return your calls, and easy to deal with. Kudos!Thank you Mr. Zexetor once we got to the bottom of everything, all turned out ok. thank you for the 5 star rating on google.


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  • Great Experience!!!

    Purchased 3 automobiles from Route 23 Auto Mall in the past. This time I am leasing for the first time....PJ Flattery is great! explained the wh...

    Dealer Response

    Thank you Joann. Customers like you make our job easy.


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    Purchased 3 automobiles from Route 23 Auto Mall in the past. This time I am leasing for the first time....PJ Flattery is great! explained the whole process...made great recommendations and was a pleasure to deal with. Sat with me and reviewed everything in the new car to make sure I was comfortable before I drove it away. Will go back when it is time to get another vehicle. Also from past experience the Service Dept. is spot on. Another good thing about Route 23 Auto Mall!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Joann. Customers like you make our job easy.


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  • Car buying doesn’t get any better than this!

    This is the second Nissan Murano that I have purchased from Steve Boxenbaum at Route 23 Nissan – he is knowledgeable, responsive, and focused – h...

    Dealer Response

    Wow Thank you!!! That's what we aim for "Customers for Life".


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    This is the second Nissan Murano that I have purchased from Steve Boxenbaum at Route 23 Nissan – he is knowledgeable, responsive, and focused – he went above and beyond to locate the exact Murano that I wanted and made the buying process quick and painless again. The entire staff is professional, courteous and attentive – it is a pleasure to do business with this dealership and as I told Steve, he has me as a customer for life. Car buying doesn’t get any better than this!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow Thank you!!! That's what we aim for "Customers for Life".


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  • Amazing Experience

    Bought a 2014 Ford Mustang the sales representative was Eddie Cordero. The process was easy the price was fair. Eddie made the whole process eas...

    Dealer Response

    Dominick Thank you. I will pass this on to Eddie.


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    Bought a 2014 Ford Mustang the sales representative was Eddie Cordero. The process was easy the price was fair. Eddie made the whole process easy and pleasant. I would definitely buy from the dealer again and would look to see if Eddie is available. Not only is the car amazing the dealer and sales force is pleasant and patient.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dominick Thank you. I will pass this on to Eddie.


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  • Rt 23 Nissan auto

    I had a great experience here. No pressure and all of my concerns were addressed promptly and courteously. We made a great deal and the staff was ...

    Dealer Response

    Tom it was nice to meet you. Good luck with the new car.


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    I had a great experience here. No pressure and all of my concerns were addressed promptly and courteously. We made a great deal and the staff was very pleasant to deal with.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom it was nice to meet you. Good luck with the new car.


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