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Reviews

Average Ratings

4.0
159 lifetime reviews. Includes reviews of Glen Toyota from DealerRater.com
  • Mel Golish

    I met Dwayne Campbell when I leased my Camry 18 months ago.I saw him several months later when I was in for service.I unfortunately was in an a...

    Dealer Response

    Melvin, thank you so much for your great review! We were sad to hear of your unfortunate situation, however are pleased to hear that you are safe....


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    I met Dwayne Campbell when I leased my Camry 18 months ago.I saw him several months later when I was in for service.I unfortunately was in an accident and my car was totaled. Of course I return to my same dealer where I had been satisfied in the past. I walked in the door and was again greeted with a friendly smile and he asked how I was doing. I described my situation and we again discussed options. We then spoke with a sales manager Mark and the process continued till I am now satisfied with the deal and the car.I am very pleased was very happy to again enjoy our relationship-best ever. Mel Golish

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Melvin, thank you so much for your great review! We were sad to hear of your unfortunate situation, however are pleased to hear that you are safe. While the situation may not have been ideal, we hope that you are enjoying your new ride nonetheless. Congratulations on your new ride, and we hope that we will see you again in the future under better circumstances!


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  • Great experience
    April 22, 2017

    Walked in looking for a new tab 4, Junior made it nice & easy for me. Very pleasant experience. Also finance department was great. Will recommend.


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    Walked in looking for a new tab 4, Junior made it nice & easy for me. Very pleasant experience. Also finance department was great. Will recommend.

    Does recommend this dealer

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  • Tom Distefano and Glen Toyota is awesome!
    April 22, 2017

    I recently purchased my 1st Toyota from Tom Distefano at Glen Toyota and couldn't be happier , I'll admit my past 3 vehicles have been Nissans ...


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    I recently purchased my 1st Toyota from Tom Distefano at Glen Toyota and couldn't be happier , I'll admit my past 3 vehicles have been Nissans but I'm so happy I visited Toyota and decided to purchase. Tom was very helpful and very knowledgeable with the vehicle I purchased and the purchase went seamlessly, very pleasant experienced and highly recommend purchasing from this dealership again I would highly recommend seeing Tom. I know where I'll be coming for my vehicles in the future!!! Thanks Tom, you really went above and beyond to get me in the vehicle I wanted!!!!

    Does recommend this dealer

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  • Great dealeship experience !
    April 22, 2017

    I purchased my first Toyota Matrix with Tom Distephano. Tom has the experience and knowledge about the car prices, fixtures new and used vehicles...


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    I purchased my first Toyota Matrix with Tom Distephano. Tom has the experience and knowledge about the car prices, fixtures new and used vehicles and makes the car buying process convenient and avoid the common hassles associated with car shopping. His help was great and I will buy my next car here with Tom.

    Does recommend this dealer

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  • Great place
    April 21, 2017

    Tom is amazing to work with. Do yourself a favor and buy a car here! Nice friendly service. I will keep coming back here for all my automotive needs.


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    Tom is amazing to work with. Do yourself a favor and buy a car here! Nice friendly service. I will keep coming back here for all my automotive needs.

    Does recommend this dealer

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  • Won't Go Anywhere Else
    April 21, 2017

    My first Toyota purchase was in 2004 with Tom Distefano and I continue to work directly with him. He, by far, has been the most pleasurable Salesm...


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    My first Toyota purchase was in 2004 with Tom Distefano and I continue to work directly with him. He, by far, has been the most pleasurable Salesman I have ever worked with. As long as Tom is there, I will not be changing my dealership any time soon.

    Does recommend this dealer

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  • I was looking to lease a RAV4

    I was dealing with Neil Dimaso. This dealer is very professional, knowledgeable, helpful, and, most importantly, honest. He explained the option...

    Dealer Response

    Ellen, thank you so much for the five-stars and an awesome review! I am happy to hear that Neil was able to help you find the perfect vehicle. Enj...


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    I was dealing with Neil Dimaso. This dealer is very professional, knowledgeable, helpful, and, most importantly, honest. He explained the options I have and helped me to make a sound decision in a short period of time. I am very pleased with my experience working with Neil.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ellen, thank you so much for the five-stars and an awesome review! I am happy to hear that Neil was able to help you find the perfect vehicle. Enjoy your new RAV4 and we hope to see you again soon!


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  • Best dealership experience ever!!
    April 6, 2017

    I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no ...


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    I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no empty talks.. He got me the best deal within 15-20 minutes.. I think transparency is key to their success.. Cons: Paperwork took a bit longer than I expected because they were understaffed that day but that's totally fine.

    Does recommend this dealer

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  • Best dealership experience ever!!

    I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no e...

    Dealer Response

    Thank you for the five stars, Taha! We appreciate you choosing our dealership again and your kind words about John. Thank you for your patience du...


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    I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no empty talks.. He got me the best deal within 15-20 minutes.. I think transparency is key to their success.. Cons: Paperwork took a bit longer than I expected because they were understaffed that day but that's totally fine.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five stars, Taha! We appreciate you choosing our dealership again and your kind words about John. Thank you for your patience during the paperwork process, and we hope you enjoy your new vehicle!


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  • Worst experience I have ever had. Do not buy here.
    March 27, 2017

    Worst experience I have ever had with a dealer. Sold me a "certified pre-owned" vehicle that obviously wasn???t checked over. The spare tire was c...


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    Worst experience I have ever had with a dealer. Sold me a "certified pre-owned" vehicle that obviously wasn???t checked over. The spare tire was cracked, flat and useless Floor mats were not included Left me with an empty tank of gas. Lug nuts missing Valve plugs missing Front brakes were worn and I had to drive 2 hours back to the dealer and have them fixed. Didn't return 5 phone calls after purchase Horribly unprofessional with phone manner, customer service, and clerical. Took NO responsibility for any of their mistakes.

    Does not recommend this dealer
    Came in for service or repair

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