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Jack Daniels Audi of Upper Saddle River

(981 reviews)
Visit Jack Daniels Audi of Upper Saddle River
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 356-3721 (855) 356-3721
Used (855) 356-3744 (855) 356-3744
Service (888) 811-4021 (888) 811-4021

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Upper Saddle River from DealerRater.

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Great location and great Audi Q5 service. The most...

Great location and great Audi Q5 service. The most important decision was the easy transfer from the old lease to the new lease of the same Audi Q5. It’s almost better than owning a car and it deal with selling it. I would definitely recommend leasing an Audi car to other people.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike and the team at Audi helped me so much. I couldn’t...

Mike and the team at Audi helped me so much. I couldn’t be happier with the service I received! I highly recommend this dealership. Thank you so much, I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ava was excellent. She addressed my needs and was very...

Ava was excellent. She addressed my needs and was very professional. She listened to my needs and found the perfect car. She is great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I just purchased my fourth car from Jack Daniels, my...

I just purchased my fourth car from Jack Daniels, my salesman Michael Condosta took the time and worked with me to determine the best car for my needs. Once we decided on a car the Jack Daniels team put the deal together and had me out the door with my new car in no time, making the process as smooth as possible. Based on my experience I would highly recommend Jack Daniels

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ava Patk the sales person was great and professional she...

Ava Patk the sales person was great and professional she followed up with me diligently. The sales management was also very nice. The finance department was attentive and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in very close to closing time but Peter took the...

I came in very close to closing time but Peter took the time to work with me and find the car that best matched my needs.. Peter & team were organized, efficient, and informed. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Brandon Mallis was terrific!! Other sales people should...

Brandon Mallis was terrific!! Other sales people should follow his lead and example. Brandon and all his effort is what made this expensive experience so enjoyable. Adam in finance was the exact opposite experience-very bad memory. I will try to remember Brandon and forget Adam. Love the car. Thanks Brandon. Hope you can hang onto Brandon I will always recommend him to my circle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Moe, thanks again for hooking it up and making the...

Moe, thanks again for hooking it up and making the process smooth as possible. Best sales guy I've met yet and one of the nicest. He will try his best to work with you and goes beyond that. If your looking to buy or lease an audi, Moe Hrib is the man to go to and you won't regret it. Im loving this new s4. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As soon as I got the email yesterday I immediately called...

As soon as I got the email yesterday I immediately called about the new offer and I am glad I did. Audi #4 friends! Awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Michael and the team at Jack Daniels Audi were very...

Michael and the team at Jack Daniels Audi were very friendly from the start. Were willing to work with me on my budget. Made the process very easy. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.