New 877-208-1037 877-208-1037
Service 877-468-7147 877-468-7147

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Reviews

Average Ratings

4.6
88 lifetime reviews. Includes reviews of Joe Heidt Motors from DealerRater.com
  • buying a snowball Jetta

    Bought a Jetta in May for my daughter, and returned in Jan to buy another for ourselves. The dealers here are so helpful to work with and make the...


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    Bought a Jetta in May for my daughter, and returned in Jan to buy another for ourselves. The dealers here are so helpful to work with and make the experience so easy. It is sometimes hard to find good customer service, so we recommend you try Joe Heidt Motors Corp. They set the bar high and give excellent attention to your needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The best of the best when it comes to customer experience!
    November 16, 2016

    I have leased and serviced three cars from this dealership, a CC, a Jetta and a Tiguan. Every time I have to visit for anything big or small, I ge...


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    I have leased and serviced three cars from this dealership, a CC, a Jetta and a Tiguan. Every time I have to visit for anything big or small, I get the best service. Kind, respectful, understanding and professional. The entire team is great, my most recent fantastic experience came from Dennis! Highly recommend you give them a chance, I know I will not be visiting another dealership or service center anytime soon!

    Does recommend this dealer
    Came in for service or repair

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  • Salesman, Alfredo, won my business back!
    January 27, 2016

    From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even ...


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    From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even worked with me on his day off! Very pleased with the deal he worked out with the Scott, the manager. This dealership is lucky to have such a great salesperson and because of him an extremely satisfied and happy customer.

    Does recommend this dealer

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  • Excellent Customer Service Experience!
    November 21, 2015

    The people at Joe Heidt VW really know how to take care of their customers. Scott and Juan in sales took good care of me when I purchased a cert...


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    The people at Joe Heidt VW really know how to take care of their customers. Scott and Juan in sales took good care of me when I purchased a certified pre-owned car. Mike in finance made sure that I got a great loan rate and got the right amount of extra warranty on the car. Joe in service couldn't be any nicer. My car had an issue with a wear part that was technically "out of warranty"; however, the dealership took care of this cost as I have only had the car for a couple of months. I have dealt with a good number of car dealerships over the years and I never worked with a more honest, caring group of people then everyone at Joe Heidt VW.

    Does recommend this dealer
    Came in for service or repair

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  • GREAT staff, AMAZING deal, HAPPY customer!
    November 11, 2015

    I just leased my first car, which is typically known to be a stressful experience (especially for someone who knew almost nothing about cars). My ...


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    I just leased my first car, which is typically known to be a stressful experience (especially for someone who knew almost nothing about cars). My experience at Joe Heidt VW, however, was as seamless as possible. I cannot thank Patrick Sorey and the staff at Joe Heidt for instantly welcoming me and guiding me towards the right direction. Patrick went above and beyond to make me feel at ease and shared his wealth of knowledge with me as he answered all of my questions. I could not have had a better experience in leasing my first car, and I look forward to being a Joe Heidt customer again in the future. Thank you Patrick and Joe Heidt VW for helping me start this next journey in my life ( as I am styling in a Jetta, of course!).

    Does recommend this dealer

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  • Great experience

    First rate experience with Nick Kobryn. Made the entire process easy. He is responsive and straightforward. We got exactly what was promised.


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    First rate experience with Nick Kobryn. Made the entire process easy. He is responsive and straightforward. We got exactly what was promised.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good Service
    November 7, 2015

    I have owned two Volkswagen's purchased at Joe Heidt. They have a good service Dept. and their sales staff is very helpful. Juan Febres is a very ...


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    I have owned two Volkswagen's purchased at Joe Heidt. They have a good service Dept. and their sales staff is very helpful. Juan Febres is a very good and helpful salesman.

    Does recommend this dealer

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  • Just a good experience
    November 7, 2015

    I saw the car of my dreams on a Saturday night in the lot of Joe Heidt. First thing Monday morning I called and asked to speak with a sales person...


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    I saw the car of my dreams on a Saturday night in the lot of Joe Heidt. First thing Monday morning I called and asked to speak with a sales person...I was connected with Juan and two hours later the car was mine. Juan was as professional as one could ask for. Courteous, knowledgeable and real....I enjoyed buying a car from him very much......................Then Robert worked his magic on my trade in and I walked away from Joe Heidt a very happy customer. (and Robert was the reason I was there in the first place). I had stopped in one night at closing time and Robert greeted me and just seemed like the kind of guy I could trust, so when the time came to be a serious buyer I sought out his dealership as opposed to the 10 other VW I could have gone too. Both men made my experience a very nice one indeed.

    Does recommend this dealer

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  • Great experience
    June 24, 2015

    I just returned from the most pleasant car leasing experience I could have imagined. Nick Kobryn was fantastic to work with -- professional and on...


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    I just returned from the most pleasant car leasing experience I could have imagined. Nick Kobryn was fantastic to work with -- professional and on top of everything. My husband and I left Joe Heidt VW with a great new car at a terrific price. We'll be definitely be back and referring friends in the meantime.

    Does recommend this dealer

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  • Despicable and deceptive customer service
    June 16, 2015

    I recently went to Joe Heidt to have them look at the malfunctioning blower motor resistor (regulates the amount of air that blows through the AC)...


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    I recently went to Joe Heidt to have them look at the malfunctioning blower motor resistor (regulates the amount of air that blows through the AC) that was replace 15 months ago. I was told that the part was only under warranty for a year. Really?! The original part lasted for 6 years. Now I'm expected to replace it every year and a half? I was there from 8:30 -11:30 and in that time they didn't even look at the car. The car was never moved from the original parking spot I left it in. There were no adjustments to my seats/mirrors (which they always do when someone drives the car into the service bay) or the fan speed (to test it). After 2 1/2 hours I went to service to see what the delay was they said that is wasn't the blower motor resistor (which I paid $188- to have replaced, but another part that would cost $450 to replace. I know this is not the case as I had my car in service at another VW dealership 2 days earlier to replace tires and they diagnosed the issue as the blower motor resistor. But since Joe Heidt had replace the unit, they suggested I go back to them to remedy the issue. Upon leaving, they told me they washed my car (which they did not). Thus, they wasted my entire morning and tried to up sell me a service I didn't need. I bought my car from them and usually have my car serviced there but now wonder what else I was unnecessarily charged for in service. I will no longer be using their service (or lack there of). To bad for them since service is where they make their money. Perhaps they should call themselves Joe Heist!!

    Does not recommend this dealer
    Came in for service or repair

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