I have been shopping around for a used car and I decided to take a look at Prestige BMW in Ramsey. When arriving at the dealership I was approached to... show acknowledgement I was there, but was not pressured at all. After looking around I was helped by Steven M. He was very knowledgeable with all the cars I was asking him about I was very surprised. I haven't made a decision on which car I will buy just yet, but I will definitely come back and ask for Steven M. since he was able to help me with anything I had a question about.
Ramsey BMW was extremely professional with the handling and repair of the melting passenger side mirror. The repair only took one day after the part ...had arrived.
Prestige BMW has the most incredible service center. I am always comfortable speaking to and dealing with the staff. They listen to my needs and hav...e taken care of any situation swiftly. I never get stressed when something comes up- I know they will handle it well!
Prestige is the best BMW dealership around ! Great staff, awesome service ! Recommend everyone to go there, you won't be disappointed ! Happy that To...ny Circelli is back!
Glad to see Tony back as service director! Was quickly greeted and signed in by a friendly staff. Thought I was getting the car back at noon for one ...recall but because there were two recall repairs done it was 2 before I was able to leave..That messed up my daily schedule..
Cara was great. Car was delivered unwashed This was disappointing. First time this has happened to me. I would not hesitate to continue to use your ...service dept. and recommend it
I???ll go back to Ramsey any day. They more than happy to fix a problem i had due to to another dealers mistake. John was great
Diana was very helpful. She informed the.mechanic about my concerns and kept me informed of my vehicle's progress while it was in service. The service... was completed in a timely manner. I recommend this dealership.
Cameron was very helpful and informative about my BMW. He also got me in and out of the service center pretty fast and I???m happy with the work done ...to my car. Thanks!
This place is absolutely amazing. BMW of Ramsey is the only place that I will take my car in for service (sales is a different story). Diana is an imp...eccable service advisor with an amazing knowledge of BMW cars, and her personality is something that I look forward to every time I go for service. When I took my car in for an oil change, she was able to notice some suspension damage resulting from a previous accident. In the matter of 20 minutes, she contacted the liable party's insurance company, and had me out the door in a beautiful loaner car. A few days later, my car was returned to me, thoroughly cleaned inside and out, and it now drives flawlessly. A BMW is certainly a pricey investment, however this level of service and professionality is what makes it entirely worth it.