Read reviews that mention:
Upon arrival everyone greeted and promptly took care of getting me on my way, service was done as expected. Was a little disappointed as the car was not... washed well and there was a puddle inside vehicle on weather mats? I Was also kind of ignored when I picked up. Waited a while before someone got my car.
The problem with bmw Ramsey is Michael lebron. He registered my car under another person and has caused undue hardship and breech of personal information.... Now he is in Finance Dept. I contacted him no response. GOOD LUCK WITH THIS BOZO AVOID HIM AT ALL COST.
I have been shopping around for a used car and I decided to take a look at Prestige BMW in Ramsey. When arriving at the dealership I was approached to... show acknowledgement I was there, but was not pressured at all. After looking around I was helped by Steven M. He was very knowledgeable with all the cars I was asking him about I was very surprised. I haven't made a decision on which car I will buy just yet, but I will definitely come back and ask for Steven M. since he was able to help me with anything I had a question about.
Service was courteous, loaner car provided as promised, got.called to retrieve car at little too long past the time initially promised. Waited too long... at the agency to get the car.
The staff is very courteous, esp Jesus Visicio took care of our questions and invloved a BMW genius as well for more technical queries. He continued to... stay in touch while registration formalities complerted and was always very prompt in his replies. Very happy with the experience and thanks Jesus for your great service.
This was a yearly regular service and the process is really straightforward, fast and hassle free. I need a ride back home as well a ride back to the service... center and Brian managed it very efficiently. I highly recommend this service center for their professionalism and process.
All aspects of the service experience went smoothly. Nora was a superb customer oriented advocate. Service durationvwss as predicted. Work performed was... clearly delineated. Surroundings for waiting customers was comfortable.
Excellent experience leasing a BMW 330i xdrive demo. Pedro was a pleasure to deal with and the whole experience was made simple and easy for me along with... an excellent price!
The service was good and prompt-my complaint was that my maintenance contract expired several weeks before. I thought it was 100,000 miles for seven years... from when I bought it-but it was seven years from the Date the car originally went into service. I think that BMW could engender much better Goodwill if they had sent a reminder prior to the expiration of the contract
This is the fourth car leased with Pedro and every time he has done an excellent job. He was straightforward, timely, and made sure I was happy each time....