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Ramsey Chrysler Jeep Dodge RAM

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM

Ramsey Chrysler Jeep Dodge RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2009

Welcome to Ramsey Chrysler Jeep Dodge, a member of the Ramsey Auto Group, and your source for NJ Chrysler, Jeep, Dodge,

...

Ram vehicles. At Ramsey Chrysler Jeep Dodge, we are North Jersey's choice for Chrysler, Jeep, Dodge, Ram shopping. Conveniently located in Bergen County on Route 17 in Ramsey NJ, it is easy to get to us from all directions.

"Ramsey Chrysler Jeep Dodge is Stronger Than Ever!"

Service

Oil, Filter Change

$34.95 and up*

Tire Rotation

$19.95

Detailing

$169.95

Car Wash

Complimentary

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
410 lifetime reviews. Includes reviews of Ramsey Chrysler Jeep Dodge RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 27, 2018

    Went into dealer just to start the process of leasing a new car. Drove out in a new Durango RT and got a great deal. Recommend this place!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Ramsey Chrysler Jeep Dodge

    Glad to see this, enjoy your new Durango!


    Worked with:
    Stephen Ippolito

    Sales Consultant

    NOT RATED

  • 4.3 out of 5
    October 23, 2018

    Had an issue that required vehicle be in for a couple of days. At first, honestly, had an issue getting in touch with service writer. However, all issues... have been taken care of. They got me a loaner so I could go about my business, and everything seems good.

    5.0 out of 5
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    4.0 out of 5
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    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ramsey Chrysler Jeep Dodge

    Thanks so much, Mike. We appreciate you giving us the chance to correct the initial issue you had.


    Worked with:
    Ron Federico

    Service Manager

    (5.0) 8 reviews

  • September 12, 2017

    Excellent buying experience, exceptional deal offered and no haggling over price. The process was also very quick which almost never happens. I would absolutely... recommend this dealership.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2018

    Went into the dealer with a trade I was very upside down on expecting not to be able to get something done. Andy Driscoll worked quickly to get me a deal... on a new Cherokee lease and got me at the payments I wanted on the first go around. They even went out of there way to suggest a RAM 1500 as an alternative because they knew the amount of incentives on that vehicle would help wipe out some of the negative equity on my trade in. All in all I had a very pleasant experience and will gladly go back at lease end for my next vehicle.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Ramsey Chrysler Jeep Dodge

    Thanks very much, Vincent, we appreciate your comments!


    Worked with:
    Phil Enright

    Sales manager

    (3.6) 5 reviews

    Steve Pekar

    Sales Manager

    (3.4) 5 reviews

  • 1.0 out of 5
    September 25, 2018

    Had appointment one week in advance for 7:45 am, dropped off car the night before, got call at one pm asking if I agreed to pay diagnostic fee, which I... did. At 3pm, received a message that the ???definitely would not get to my car today???, they will call me the next day. When I called them back I was told they were backed up and couldn???t say if they would get to my car the next morning. I am disgusted and my plans to go out of town we???re ruined. Don???t rely on their appointments. Thanks for nothing Ramsey Jeep.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ramsey Chrysler Jeep Dodge

    We're very sorry to see you had this issue with our service department. Our Service Manager Ron has been in touch with you and we again offer our sinc...erest apologies. We are here if you decide to give us another chance at earning your business.

  • 1.0 out of 5
    September 22, 2018

    WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! I have been calling for over 3 weeks now, trying to get a lease price on a 2018 Jeep Grand Cherokee-High... Altitude V8 with no response or call backs. The reps are just very rude, arrogant, unorganized and unprofessional. They have taken me as a joke! Jokes on them. I’d give business considering they have THREE of the very hard to find vehicle I am looking for.

    Not Applicable
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2018

    When we drove up to the dealership, we were approached by Billy. He was very professional and friendly. Our deal was completed in 2 hours and drove off... the lot with the car that we wanted. This was by far the best experience we had at a car dealership EVER!!!! Billy and the management team satisfied our every need! I would recommend Ramsey Dodge to family and friends, especially Billy. I am in the service business and the way were treated today means everything these days. Keep up the great work!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2018

    I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He was... patient and listened what features I am interested before i purchase or lease. I also explained that I have a certain amount of months left and could not do anything at the moment. When i am ready i cant wait to ask for this gentleman again. Thank you Anthony!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Ramsey Chrysler Jeep Dodge

    Thanks very much for sharing this, we look forward to assisting you when you're ready!


    Worked with:
    Anthony Panzarella

    Sales Consultant

    (4.8) 24 reviews

  • 5.0 out of 5
    September 3, 2018

    My experience and Ramsey CJD was great! Billy was extremely helpful in getting me the right vehicle. Super friendly and laid back. I would definitely recommend... this place to shop for your next car.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Trevor Brennan

    Finance Manager

    (4.5) 8 reviews

  • 2.0 out of 5
    August 28, 2018

    I bought my 2013 Jeep Grand Cherokee here and never really use their service. I had a recall was waiting to try them out. Every time I call them, they... put you on hold and their service department have chip on each one of them. My Jeep won???t start do to relay. Their was a recall except my year. I had it towed, they install a new fuel pum (?). They also sold me on all new brake and rosters . With oil change it came to $2,500. I figured I will keep it, not gonna to trade it in Especially I had a lot of work done. A week later, I pick it up, their was a smell of rotten, dead animal inside my car. So bad I had to put all 4 windows down for 15 minutes. These was an old coffe cup that was in the cup hold that went bad and rotted bottom of the cup. It grew fruit-flies all over interior of my car. It???s was so bad, I wonder how can they not throw this way while working on this. To make it matter worsted, the grease in my steering wheel & radio was so bad I actually had a babywipe from my wife car that took me 20 minutes to clean it. I can???t believed the person/machanic that work this. I could inmahine if he treated external like this, how can I trusted them in the hood of your car. This why I tried to stay away from this place... it???s nit the car, today it???s the service. I am trying not to buy European, but I am not buying foreign vehicle b/c of the service of such! The service fell so entitled, but they are in service business. Can???t wait till ???AI???!

    Not Applicable
    Customer Service
    1.0 out of 5
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    4.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joan Murphy

    Service Advisor

    (3.8) 13 reviews

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